Tag: David Carr

Reading the Times with Times Reader

Last week’s David Carr column on paid content brought a response from Slate’s Jack Shafer, who reminded us of his love for a product I had frankly forgotten about: Times Reader, a subscriber-only program that lets you download that day’s New York Times and read it offline, at your leisure.

Times Reader is based on some of the earliest ideas for online newspapers — ideas that were washed away by the rise of the Web. Indeed, Shafer even links to a video about the Knight Ridder digital tablet, an early-’90s idea that never came to pass. As envisioned back then, you’d plug your device into a slot on your cable-television box in order to receive newspapers, magazines and possibly books. You’d pay for it all, of course.

Click on image or here for a Flickr slideshow
of page captures from Times Reader

Anyway, Shafer’s latest prompted me to see if a Macintosh version of Times Reader had ever become available. Indeed it had, and I promptly downloaded it for a test drive. Because we subscribe to the Sunday print edition, there’s no extra charge for us. Otherwise, it’s $14.95 a month.

Is it worth it? Reluctantly, I have to say no, except for a certain small subset of readers. If you want to read the Times on your laptop every day in a place without an Internet connection — say, on a commuter train, or a bus — then Times Reader is for you. Of course, even trains and buses are increasingly likely to offer WiFi, so maybe I should describe the target audience as a subset of a subset.

First, the good. The typeface used by Times Reader is strikingly attractive, presented in a three-column format, almost as if you were reading a print newspaper. Because the entire paper resides on your hard drive, navigating Times Reader is very fast. Using the cursor keys, I find that I can skim through the paper much more effectively than I can with the Web edition.

In addition, we all know that the experience of reading a newspaper in print is very different from reading it on the Web. In print, there are boundaries; we’re limited to what the editors have chosen for us. The glory of the Web is that there no limits, but that’s its downfall, too. The temptation is to follow link after link. Before you know it, your intention to read the paper is gone.

Times Reader reimposes those sense of boundaries, especially when you turn off your Internet connection. (There are links, but you can’t follow them unless you’re online.) It’s just you and the paper, so you might as well read it. Unless you are an extremely disciplined person, you’re likely to read more of the Times using Times Reader than you would with the Web edition. If, like me, you don’t have to pay extra for Times Reader, then you ought to give it a try and see if you like it.

So what’s not to like? Quite a lot.

First, despite the attractive typeface and presentation in Times Reader, I actually find the Web version easier to read. The type is plainer, the leading (spacing) wider. I’d also rather have one column to negotiate rather than three. Readability tends to be a subjective judgment, but there you have it.

Second, photography in Times Reader is an afterthought. The Times, like many newspapers, has used its Web site as a way of giving us more, better photojournalism than ever before. Yet Times Reader doesn’t even give us as much as the print edition. There is a “News in Pictures” feature, but it’s completely random and unsatisfying.

Third, the Web edition includes a view of the print-version front page. I have no particular psychic need to have the print edition, but I do like to look at page one to see how different stories were played. You don’t get that with Times Reader, and the organizational scheme is such that, beyond the lead story, you don’t get an entirely clear idea of what’s important and what isn’t.

Fourth, Times Reader isn’t just a closed environment; it’s claustrophobic, even compared to the print edition: there are no ads in Times Reader, and I miss them. Advertising gives you a sense of liveliness, of stuff going on. I hardly ever click on Web ads, but I’m glad they’re there. Of course, Times Reader also cuts you off from all the great online-only content the Times Web site offers — videos, blogs, slideshows and the like.

Finally, I’m not sure all content is present in Times Reader. Last Thursday, for instance, I couldn’t find David Pogue’s technology column (and, as best as I can tell, there is no search function). I was also interested in trying out the crossword puzzle, but the necessary Mac software for my version of OS X (10.5) seems to have been botched.

Times Reader is a valiant attempt to come up with an online newspaper that people will pay for, and it’s something you may consider trying if you want to read the Times in a spot with no reliable Internet connection. But, to my eyes, it’s not nearly as good as either the Times in print or on the Web. Too bad.

Another round in the paid-content debate

Having recently regaled us with the flawed tale of a community newspaper that refuses to publish its content online, New York Times media columnist David Carr is back — this time with a suggestion that what we need is “an iTunes for news.”

Carr’s thesis is that news organizations can no longer afford to give away their content. But, as he acknowledges in his lament about the arrested state of online advertising, they’re not giving it away — or, at least, they don’t mean to. Rather, they’re failing to sell enough advertising to pay for their journalism. That’s a problem, but it’s not the same problem.

Carr knows as well as anyone that a good deal of what you pay for when you buy a newspaper doesn’t contribute anything to the bottom line. You’re paying for paper, presses, maintenance to those presses, distribution and — yes — the salaries of some good, hard-working people who won’t be needed if and when we move into a Web-only environment.

Given that, news organizations should theoretically be able to come up with an online version that pays for itself, or even turns a profit, without charging for access. That’s what national and local television newscasts do, and the model worked even better some years ago, when those newscasts were deeper and meatier than they are today. That’s what National Public Radio and its affiliate stations do, raising money directly from listeners in the form of contributions and from corporations in the form of advertising — uh, sorry, “underwriting.”

The problem with online news today is threefold: (1) sites like Craigslist and Monster.com have taken away much of the advertising that news orgs might have been able to sell; (2) the recession has halted the growth of online (and print) advertising; and (3) newspaper companies are staggering under so much debt that they need a rate of return that would be unrealistic even in a more favorable economic environment.

I’ve learned a lot over the past few years from Lisa Williams, who founded H2otown to cover her community of Watertown and now heads up Placeblogger to track community Web sites around the world. One of the most important is this: the future belongs to the small and the swift, and journalists — especially young journalists — ought to think of their careers the way tech workers do. Today’s journalists will probably live a rather nomadic existence, moving from start-up to start-up as we all try to figure out where the news business is going and where there might actually be money to be made.

Two cases in point.

Last week Politicker.com, a promising project whose goal was to expand into a network of 50 state-based sites, more or less went out of business, cutting back to just New York and New Jersey. The Massachusetts site is gone (though still up). Its blogger-journalist, Jeremy Jacobs, has taken a job at The Hill.

Politicker’s national managing editor, James Pindell, who blogged the New Hampshire primary for the Boston Globe’s Boston.com site, and who is himself a pioneering online journalist, is out of a job, although I can’t imagine he won’t get scooped up by someone very soon.

I’m not sure what happened. It could be that Politicker’s business model — getting advocacy groups (i.e., lobbyists) to buy ads in order to reach the intended audience of inside players — was not realistic. It could be that the model was brilliant but the timing was bad. In any case, the cycle of destruction and creation continues.

Because, this week, the long-anticipated GlobalPost.com makes its debut. Headed by New England Cable News founder Phil Balboni and former Boston Globe foreign correspondent Charles Sennott, the site is aimed at covering international news at a time when most traditional news organizations are cutting back.

It’s hard to imagine a more heartening development in journalism. And, yes, David Carr would rightly point out that GlobalPost plans some subscription-based services.

In fact, there may be a place for some pay services in online journalism, although I suspect it will be rare. Carr cites the Wall Street Journal, but people will pay for the specialized financial information to which a Journal online subscription gives them access. Sorry, but the Times, good as it is, doesn’t offer that.

Likewise, some people will pay to have their favorite newspapers downloaded onto a device like the Amazon Kindle, a step up in convenience and readability in comparison to the typical laptop.

As we move rapidly into the post-newspaper era, we’re going to see all kinds of experiments — mostly free, some subscription-based, most of which will fail, a few of which will succeed and serve as models for the industry.

The one thing that won’t work — and I think Carr would acknowledge this if it were put to him directly — is the notion that newspapers as we have come to know them will somehow be able to charge for their everyday content. That horse left the barn 10 years ago, and it’s not coming back.

Photo (cc) by David Muir and republished here under a Creative Commons license. Some rights reserved.

The wrong solution to the wrong problem

No doubt David Carr’s column in today’s New York Times is going to get a lot of attention. Carr takes a look at the triCityNews of Monmouth, N.J., a small alternative weekly that is thriving, supposedly because it doesn’t put any of its content online.

I don’t have a fully formed reaction, but I do have some observations that should provide some context.

  • It’s hardly a secret that small newspapers are still making money, especially if they haven’t been burdered with the crushing debt that chain ownership often brings. Nor does putting content online have much of an effect on the print circulation of small papers. The triCityNews would probably be doing fine even if it had a robust Web site — especially since the print edition is free.
  • Large papers aren’t doing as badly as you think, either. Tribune Co.’s headline-grabbing bankruptcy was due entirely to the $13.6 billion in debt it’s carrying, the result of two ill-conceived mergers. In fact, the company’s newspapers, including the Los Angeles Times and the Chicago Tribune, would be operating at a profit were it not for the debt.
  • The most lucrative part of any newspaper, large or small, used to be its classified-ad section. That’s gone forever, mainly because of Craigslist, which will continue to thrive regardless of the triCityNews’ online strategy.
  • Even so, free online editions may slowly be moving toward profitability. Jeff Jarvis reports that the LA Times’ Web site revenue is greater than the cost of its news-gathering operation, suggesting that the print edition could be scrapped at some point. I suspect it’s not quite that simple. But it’s not hopeless, either.

Carr wants that newspaper executives to rethink the whole notion of putting their content online for free. Carr’s a sharp guy, but in this case I think he’s proposing the wrong solution to the wrong problem.