Tag: CNN

Citizen media and the earthquake in Haiti

Note: This item originally included a photograph of a woman being rescued that was cited as an example of citizen media. On March 16, I was informed that the photo was, in fact, the copyrighted work of Daniel Morel, a professional photojournalist. Please see this for more information.

Update: Wednesday, 7:21 p.m. We are posting more links in the comments.

Ever since a tsunami devastated South Asia in December 2004, social media and citizen journalism have been recognized as key components of covering natural disasters and other breaking news stories. Professional news organizations can’t be everywhere; on the other hand, millions of people are carrying cell phones with cameras. New-media expert Steve Outing called the tsunami “a tipping point” for citizen journalism.

In such a decentralized news environment, the challenge for journalism has been to make sense of what is happening in something approaching real time. Most recently, social media have played an important role in bringing news of the Iranian protest movement to the outside world.

So when a major earthquake hit western Haiti yesterday, it was no surprise that news organizations, large and small, tapped into Haiti’s online community in order to provide them with the on-the-ground eyes and ears they did not have. Given Haiti’s unfortunate status as one of the poorest countries in the world, you might not think there would be much in the way of electronic communication. In fact, there is a lively and heartbreaking stream of reports coming out of the island.

I’ll begin closest to home. Last night the Boston Haitian Reporter started a live blog to gather accounts from readers and to link out to relevant information. The blog includes a live Twitter stream of news from Haiti. As the Boston Globe observes, there are 43,000 people of Haitian descent living in Greater Boston.

The New York Times, which over the past few years has morphed into one of the most Internet-savvy news organizations, has, not surprisingly, posted stories, a slideshow and a Reuters video. But the real action is taking place on The Lede, its blog for breaking news, which includes everything from staff reports to cell-phone photos posted to TwitPic. The Times has put together a Twitter list of people and organizations posting news updates about Haiti. And it is actively soliciting reports from its readers:

The New York Times would like to connect people inside and outside Haiti who are searching for information about the situation on the ground. Readers outside Haiti who have friends and relatives in the country, along with readers in Haiti who are still able to access the Internet, can use the comments section below as a forum to share updates. Some readers may be searching for the same family members.

Have you been able to reach loved ones in the area affected by the earthquake? What have you learned from people there?

National Public Radio’s efforts bear some similarities to those of the Times. NPR is concentrating its breaking-news and linking efforts on its blog The Two-Way, and it has also assembled a Twitter list.

CNN, whose iReport project is a major outlet for citizen journalists, has put together a page on the Haitian earthquake. As is often the case with citizen media, it’s not always easy to tell what you’re looking at. Some of the images are quite graphic, and are slapped with a label reading “Discretion advised.”

One of my favorite examples of professional journalists and citizen bloggers working together is Global Voices Online, a project founded at Harvard Law’s Berkman Center for Internet and Society several years ago. Global Voices’ editors round up bloggers from every part of the world. For the most part, they labor in obscurity. But not at moments like this.

As of this morning you’ll find a compilation of tweets and photos and a digest of what bloggers in Haiti and throughout the Caribbean are saying. Here is Afrobella, described as a “Trinidadian diaspora blogger”:

Right now my heart aches for Haiti. The already-suffering island nation was just hit with a 7.0 earthquake. A hospital has collapsed. Government buildings have been severely damaged. There was a major tsunami watch, earlier. Reports of major devastation are just starting to pour in…my thoughts and prayers go out to the people of Haiti, and anyone with friends or family in Haiti.

You can also click through directly to Afrobella’s blog.

Twitter itself is a good source of raw information. At the moment, Yéle, a charity founded by Haitian-American musician Wyclef Jean, is the number-two trending topic, and “Help Haiti” is number three. If you want to dip into the Twitter torrent, try searching on #haiti.

What’s wrong with CNN

CNN has fallen to third place in prime time. It’s an easy way out to argue that it’s because CNN is doing news while Fox and MSNBC are doing talk. But it seems to me that CNN has three problems of its own making:

  • It’s given up on the 8 p.m. slot, where Campbell Brown is caught between Bill O’Reilly and Keith Olbermann. Has anyone ever watched Brown’s show? She certainly isn’t compelling enough as part of “The Best Political Team on Television” (or at least the largest) to make me want to check her out.
  • Larry King at 9 p.m. — you can’t live with him, you can’t live without him. CNN’s fortunes have been tied up with King for so many years that no one dares to mess with his show. But it’s not what it used to be. I’d move it to 8 and try to come up with something else at 9. An intelligent political talk show, perhaps? If that’s not too oxymoronic?
  • At 10 p.m., CNN ought to clean up. Its best anchor, Anderson Cooper, is up against Greta Van Susteren and the Olbermann rerun. Trouble is, Cooper’s newscast lacks a distinct identity. And because it’s two hours long, he spends way too much time flogging stuff that will be coming up after 11, when people are either in bed or watching Jon Stewart. I’d cut it to an hour and make it a consistent, signature newscast. Then again, that’s what Aaron Brown was doing in that time slot, and I would have kept him and deployed Cooper elsewhere.

Problem solved. Next?

What starts with the letter “M”?

From CNN:

POLK CITY, Florida (CNN) — At a boisterous Sarah Palin rally in Polk City, Florida on Saturday afternoon, one name was surprisingly absent from the campaign décor — John McCain’s…. [T]he GOP nominee’s name was literally nowhere to be found on any of the official campaign signage distributed to supporters at the event.

Literally! Oh, wait — never mind. (Via Jay Rosen’s Twitter feed.)

Paul Begala on Edwards

Here is the CNN exchange between Paul Begala and Anderson Cooper that I mentioned earlier today. Alex Castellanos gets in on it, too.

COOPER: Yes, but, I mean, Paul, you’ve gone through this, obviously, with Bill Clinton. What do you make of the statement that John Edwards released just a few hours ago?

BEGALA: I thought it was bizarre. I thought this …

COOPER: Bizarre?

BEGALA: Bizarre. It was way too detailed. Way too much information. I don’t want to hear him talking about what medical tests he’s going to take. I thought it was way too …

COOPER: You’re talking about taking a paternity test?

BEGALA: Yes. God, shut up, Senator, with all due respect. He needed to say, I did it, I lied, I hurt my wife and I will — I am going to apologize to my wife publicly because I’ve humiliated her publicly, and then shut the hell up.

I thought it was way too self-referential. It was really narcissistic, it was really kind of a creepy statement, frankly. He needed to say a lot less, basically, to say I’m sorry and particularly apologize publicly to his wife.

COOPER: Alex, in the statement he says he’s had become increasingly narcissistic and egocentric. What did you make of the statement?

CASTELLANOS: And then he goes on to produce a fairly narcissistic statement. I thought — I was confused by it. I thought a lawyer or somebody who’d been on the national scene that long would know better.

But you know there are things in there, like I was 99 percent honest. You’re either honest or you’re not. There were lines in there that — you know, I’ve beaten myself up enough. And I’ve been stripped bare.You get the sense that he still thinks he’s the victim here. And I don’t think that most folks looking at this situation would agree.

I’m with Begala and Castellanos. Yuck.

Jay Severin, unreliable source

Here’s the kind of false propaganda Jay Severin pumps into the heads of his listeners, whom he likes to call “the best and the brightest.” Within the past 15 minutes, he went into a riff about how the mainstream media, out of “professional courtesy,” would not cover the fact that CNN had allowed Democratic ringers to take part in the YouTube debate. He specifically mentioned the New York Times as refusing to cover the story.

In fact, both the New York Times and the Washington Post ran prominent stories today, both of which were featured on Jim Romenesko’s heavily trafficked media-news site, along with Media Nation. Now, the Times and the Post are only the two most important newspapers in the country. But just for good measure, check out the results of this Google News search.

Severin either lied about today’s Times (and the rest of the media), or bloviated about what he imagined the Times had done without bothering to check. I’m not sure which is worse.

How CNN blew it

If CNN executives took citizen media seriously, then they wouldn’t be facing charges that they’re in the tank for the Democrats. Well, OK, they probably would, but the charges wouldn’t seem as credible.

Following Wednesday night’s CNN/YouTube debate, it was revealed that retired general Keith Kerr, a gay man who asked the candidates a pointed question about why they oppose letting openly gay men and lesbians from serving in the military, was a prominent supporter of Hillary Clinton’s. And that turned out to be only the most notable of what conservative blogger Michelle Malkin is calling Democratic “plants.”

Well, of course, it was incredibly stupid of CNN to do such a poor job of vetting the 5,000 or so videos that were submitted by YouTube users. And it certainly didn’t help that Kerr was allowed to hector the candidates from the audience. His question was perfectly legitimate, but his Clinton affiliation should have disqualified him. (And it’s too bad that Anderson Cooper is getting tainted by this. I thought he did an exceptionally good job of keeping the proceedings moving along while remaining substantive.)

But why is CNN deciding which videos to use in the first place? As my former Boston Phoenix colleague David Bernstein wrote after the first Democratic YouTube debate in July, CNN “pretty much created a TV show out of the free raw video materials, not entirely unlike an episode of America’s Funniest Home Videos.”

So let me repeat and expand on a suggestion I made back then: If CNN wants to harness the power of citizen media, then it should go all the way. Here’s what I’d do:

  • Have people upload videos in six or eight subject categories — the war in Iraq, terrorism, taxes, immigration, the environment, whatever.
  • Subject those videos to light vetting to make sure none is tilted for or against a particular candidate, or is grotesquely offensive.
  • Let the YouTube community vote on the best video in each category. Those are the questions that will be asked.

Such a system wouldn’t be perfect. One problem, of course, is that the candidates would get to see the questions ahead of time. But so what? We should be looking for thoughtful answers rather than making these debates a test as to who can spit out the best instantaneous soundbites.

There’s also the possibility that the process would be hijacked in some way. But I think that’s a risk worth taking. Besides, how would that be any worse than letting people associated with Hillary Clinton’s and John Edwards’ campaigns ask questions, as CNN did?

“Score this one for the people,” says the Boston Globe in an editorial today. Well, no. This was CNN’s show from start to finish. Let the people decide — then we can celebrate.

A better YouTube debate

May I make a confession? I completely forgot about last night’s Democratic debate, and thus missed the two-hour exercise in YouTube-fueled citizen participation.

But I can definitely see both sides regarding the one controversy the format engendered: CNN’s decision to handpick the questions rather than let the YouTube community vote on them. The chances of campaign workers’ monkeywrenching the results were high. On the other hand, if CNN is going to pick which questions it wants the candidates to be asked, it might as well let Anderson Cooper ask the questions.

David Bernstein of the Phoenix writes that CNN “pretty much created a TV show out of the free raw video materials, not entirely unlike an episode of America’s Funniest Home Videos.” He’s right.

So here’s an idea that might work. Let CNN pick six or seven (or 10) broad categories that it wants to put to the candidates. Let the YouTube community vote on the best question in each of those categories. Questions that mention any candidate by name can be thrown out. What do you think?

Over at YouTube today, you can watch the debate, question by question, and post your own video response.