Karl from N.H. apologizes; still no audio from WTKK

I hear that Karl Zahn, a.k.a. Karl from New Hampshire, the comedian who told an offensive joke about dwarfs on Michael Graham’s show on WTKK Radio (96.9 FM) last Friday, apologized on air earlier this morning. Karl popped up on Jim Braude and Margery Eagan’s program on WTKK and reportedly said he was sorry.

Well, good for Karl. That doesn’t absolve Graham for his own offensive commentary about people with dwarfism, an example of which I posted earlier this week. And I still want to see WTKK post the audio of the entire segment from last Friday’s program. Despite calls to do so from this blog and from Boston City Councilor Felix Arroyo, the station has maintained radio silence.

What Graham said in May about dwarfism case

Thanks to Media Nation commenter John Hall, I realized I could listen to Michael Graham’s earlier segment on Elsa Sallard, the woman with dwarfism who won a $75,000 anti-discrimination settlement from Starbucks last week. I couldn’t get the audio from the cached version of the page using Chrome, but when I switched to Safari, it came right up. So here’s Graham in a segment posted to iTunes on May 18 of this year:

Here’s the story. There’s a dwarf who wanted to work at the Starbucks in El Paso, Texas. But the dwarf got fired as a barista because, she claims, she’s a dwarf. Starbucks is denying it — quote, We definitely want to make it clear that we take all of these concerns seriously, we have zero tolerance for workplace discrimination — no, no, no! I want workplace discrimination. For example, I want the person who’s getting my coffee to be able to reach the actual coffee.

I am not anti-dwarf. I don’t have any strong feelings about dwarfs. I know there’s some people who are creeped out by dwarfs. Not me. No. Tall, short, big, fat, you’re just a person. If you can do your job, I am happy to pay you to do it. If you give me great service, I’m happy to get the great service. I don’t care if you have tats or not. As a customer, I don’t care if you’re a hulking giant or a dwarf. I just want my damn coffee. That’s all I want, is my damn coffee. And the idea that I’m going to have to stand in line for an extra 20 minutes while you skootch around taking care of the customers on your little ladder or stepstool or bucket or whatever — no, I’m sorry.

How many of you are with me, at 617-822-1969? Screw the PC. If I walk into Starbucks and there’s a line of 15 people deep and a dwarf, I’m out of there. I’m just gone. I’m not — [low voice] You know, we should all be — no! I’m sorry. I’ve got stuff to do. I’m going to go to the coffee shop that sells me coffee when I walk in the door, brought to me by people who can reach the damn coffee. This is not anti-dwarf. It is not bigotry. It is just — common-sensitry. I just want my stuff. That’s it. It’s that simple. So this woman’s suing, in the file of “people can sue for anything.” How can you possibly say that you can force me to hire you to do a job you can’t do because you can’t reach the buttons. OK?

At that point, Graham went off-topic slightly, praising the service at both Starbucks and Dunkin’ Donuts, before returning to the matter of Elsa Sallard:

I’ve got to sit there and watch you step over your co-worker. [high, squeaky voice] Help me! Can you please help me? I can’t reach the mugs. You’re a dwarf! I’m not being mean. You’re just a dwarf. That’s all. I’m sorry. It’s not my fault. It doesn’t make you a bad person. I just don’t want to watch you climbing Spider-Man-like up to the fourth shelf to grab the cinnamon stuff for the cinammon coffee.

So that’s me, that’s my message to Dunkin’ Donuts, to Starbucks, to Shaw’s, to every other business out there. If you want me, Michael Graham, to be a customer, you have to hire people who can do the job that you have hired them to do. And if I show up and if I have to wait for the dwarf to pull out the stepladder and climb up? Bye. I’m gone.

After about four minutes, Graham switched to talking about Arnold Schwarzenegger, and I stopped listening. Perhaps he returned to the topic, but that certainly seems like enough, no?

You should be able to listen for yourself here.

Updates on Michael Graham dwarfism segment

A few brief updates on the still-unheard Michael Graham dwarfism segment:

  • Apparently there was a fourth person on the air — a comedian who goes by Karl from New Hampshire, according to Media Nation commenter John Stewart. Although Stewart did not hear the segment, a commenter at Universal Hub says he (or she) did, and claims that it was Karl who made a “nasty joke” about the woman with dwarfism.
  • This is not the first time Graham has talked about the woman. Last May, when her complaint about being fired from Starbucks because of her height first became public, Graham did a segment that later got posted as a podcast on iTunes called “Not Grande Enough for Starbucks.” The description: “Starbucks fires a dwarf.” Kudos to Twitter follower @BEEBALM2010 for digging up the cached version of the page. Unfortunately, only the 30 most recent podcasts are available on iTunes.
  • Still no audio of the segment at WTKK’s website.

Will WTKK post audio of Graham dwarfism segment?

Felix Arroyo

My Saturday began with an email from a friend, who informed me that radio talk-show host Michael Graham of WTKK (96.9 FM) had had a good old time the day before making fun of a woman with dwarfism who’d won a $75,000 anti-discrimination settlement from Starbucks. (More about that here.) Graham’s guests were Rob Eno, publisher of the conservative website Red Mass Group, and Boston City Councilor Felix Arroyo.

My informant added that someone — it’s not clear who — made an alleged joke about serving food off the head of a dwarf waitress.

I hit Twitter and Facebook hard and got some results. Arroyo, about whom I’ve heard good things, said on his public Facebook page that he was the only one of the three to defend the woman, and he accepted my challenge to call on WTKK to post the audio of the segment. Nothing from ’TKK yet. The station posts one segment a day from Graham’s show, and the one from Friday is of something else. I’m guessing this isn’t happening, but we’ll see.

Adam Gaffin of Universal Hub picked up the story. Nothing from other media. I’d certainly like to see the Boston Globe cover it, and maybe there will be something tomorrow. Seems to me that both the original story and Arroyo’s statement are newsworthy. It would be nice if the Boston Herald covered it, too, but given that Graham is a Herald columnist, maybe not.

As you may know, Graham has a history of these things. Here is an exchange we had in 2007 over a dwarfism-related topic. I find it interesting that WTKK just promoted Graham to afternoon drive time in order to compete with Jay Severin, whom the station fired last spring for serial incivility, and who has now surfaced at WXKS (AM 1200). I guess the folks at ‘TKK think incivility is OK when it’s delivered in Graham’s high-pitched giggle rather than in Severin’s hateful sneer.

Starbucks shows how to mitigate a PR disaster

Yesterday I learned from Little People of America’s Facebook page that Starbucks had reached a $75,000 settlement with the U.S. Equal Employment Opportunity Commission (EEOC) on behalf of a woman who was fired during training because of her dwarfism.

The Starbucks was located in El Paso, Texas. According to the El Paso Times, the woman, Elsa Sallard, was denied her request to use a stool or a stepladder, and was fired on the alleged grounds that she would pose a “danger” to others.

What made me curious was the low amount of the settlement. So I went back and saw that the folks at Starbucks corporate headquarters, to their credit, took this seriously from the moment they learned about it. In May, Starbucks spokeswoman Stacey Krum said the company had “zero tolerance” for discrimination, adding, “We definitely want to make clear how seriously we take the concerns that have been raised in the lawsuit.”

According to a statement by Robert Canino, a lawyer with the EEOC:

Starbucks’ swift action to work constructively with the EEOC in this case, not only by compensating the  applicant who was turned away, but by committing to additional training for  other stores in the El Paso  area, sends the right signal from the corporate office. The Starbucks customer environment is one  that is often considered comfortable and progressive. By fostering that same environment for people  behind the counter, Starbucks reinforces a positive public image.

In this case it looks like doing the right thing also saved Starbucks a lot of money.

You just can’t keep a bad word down

For those of us in the dwarfism community, it sometimes seems that the outside world is mainly interested in two things: how people with dwarfism are depicted in popular culture and the continued debate over the word “midget,” which is regarded as offensive by nearly everyone within the community.

Here is former New York Times public editor Clark Hoyt’s 2009 column in which he acknowledges that the “M”-word is offensive and would no longer be used in the Times.

Last week the “M”-word popped up when commentator Bernard Goldberg used it on “The O’Reilly Factor” while critiquing former MSNBC talk-show host Keith Olbermann. In observing that Olbermann’s relatively low ratings in comparison to Fox News were nevertheless higher than anyone else’s at MSNBC, Goldberg compared Olbermann to “the tallest midget in the room.”

My friend Bill Bradford, who’s the senior vice president of Little People of America, called my attention to it on Facebook, and we hashed it out a bit. My inclination was to give a pass to Goldberg on the grounds of his well-documented cluelessness. But another friend, Julie Holland, quickly discovered that Goldberg knew exactly what he was saying. Last February, in defending the use of such charming terms as “Negro” and “retarded,” Goldberg told Bill O’Reilly:

If you use the word midget, the little people community are going to jump all over you. I mean not literally, but they’re going to get on you.

That sound you hear in the background is O’Reilly snickering.

On Sunday, meanwhile, the Boston Herald ran a feature on a show at the Seaport World Trade Center charmingly called “Motorcycles, Midgets and Mayhem,” starring dwarf wrestlers called the Half-Pint Brawlers.

Another LPA friend, District 1 director Barbara Spiegel, is quoted as objecting both to the spectacle and to the use of the “M”-word. The story, by Renee Nadeau Algarin, is benign enough, and I’m not suggesting the Herald should have ignored it. But it’s accompanied by an extensive slide show and a come-on to buy reprints. The comments are about as bad as you would expect.

There’s no question that the way people with dwarfism are depicted in the media is far more positive than it was a generation or two ago. Reality shows such as “Little People, Big World” and “The Little Couple” have helped normalize dwarfism in the eyes of the public.

Yet in the more benighted corners of the media, it seems that things haven’t changed much at all.

Paul Steven Miller, a civil-rights pioneer

Paul Steven Miller

I was saddened to learn earlier this week that Paul Steven Miller, an accomplished civil-rights lawyer, had died of cancer at the age of 49. Paul was a dwarf, and in 2002 I interviewed him at the annual Little People of America national conference, which that year was held in Salt Lake City. Here’s what I wrote about our encounter in my book on dwarfism, “Little People”:

Another twist on the ambiguous relationship between dwarfism and disability can be seen in the career of Paul Steven Miller, a lawyer who is well known for his work on behalf of disability rights. Miller, a Clinton appointee to the Equal Employment Opportunity Commission (EEOC), whose term expires in mid-2004, is an achondroplastic dwarf, but his advocacy work has had little to do with dwarfism. Yet Miller learned about dwarfism as a social disability early on: despite graduating near the top of his class at Harvard Law School, he interviewed with forty-five law firms without getting a single offer.

“I was basically told by one of the lawyers at one firm that even though they didn’t have a problem with my size, they thought that their clients would think they were running a circus freak show if I was a lawyer in their firm,” Miller told me. I was so taken aback that I asked if the lawyer had really said that. “Yeah,” Miller replied evenly. “At that time it was before the passage of the ADA, it was before it was really illegal. And people were much less subtle about it.”

Eventually, Miller found work with a law firm in Los Angeles and got caught up in the disability-rights movement when he became director of litigation for the nonprofit Western Law Center for Disability Rights. His most famous client was a television news anchor named Bree Walker Lampley, who had a mild disability known as ectrodactyly, in which the bones of the fingers and toes are partially fused. A person with this condition appears to have webbed hands and feet, although in Walker Lampley’s case it did not so much as prevent her from using a typewriter.

Miller became involved when a radio talk-show host and her ill-informed callers blasted Walker Lampley for becoming pregnant with a child who might also have ectrodactyly. One caller — a Claire from Oceanside — ignorantly ranted, “I would rather not be alive than have a disease like that.” With Miller’s help, Walker Lampley filed a complaint with the Federal Communications Commission, charging that the station had violated the terms of its license by spreading hate. The case ultimately failed, but she and Miller had made their point. And Walker Lampley gave birth to a healthy son who, like her, had ectrodactyly.

Much of Miller’s practice sounds considerably more routine by today’s standards, but it was groundbreaking in the 1980s — architectural access cases, school and job discrimination, suing the California state government and local officials. “It was tremendously exciting for me and the others at the center,” he told me, “because we were just making it up as we went along.”

Miller served on Bill Clinton’s transition team in 1992 and worked as a White House liaison to the disability community until 1994, when Clinton named him to the EEOC, which enforces federal discrimination laws. On the day that I met him, at LPA’s 2002 national conference in Salt Lake City, he had just finished a breakfast meeting with the chief justice of Utah’s state supreme court. That evening, he would become the third recipient — and the first LP — to receive LPA’s Award for Promoting Awareness of Individuals with Dwarfism. Forty-one years old, balding, with owlish glasses, Miller gets around with a cane to relieve his achondroplasia-related back problems.

I asked him about his view of the relationship between dwarfism in particular and the disability-rights movement in general — a nexus where he has spent much of his life. “I think that what is beginning to happen is that the organized LPA community is really linking arms and becoming an organizational part of the greater disability community,” he replied. “I think it’s part and parcel of the identity of LPA changing over the past five years or so, and of LPA having, not an identity crisis, but sort of morphing its identity into something larger than the social club that it may have been a number of years ago. I think it’s fair to say that LPA as an organization is not really an active player in the broader disability movement at the national level. But I think that that’s the direction we’re headed in.” He added: “I think it would be fair to say that I have always really connected the two experiences, both in my mind and my career.”

Paul was a great friend of the dwarfism and disability communities, and there has been an outpouring of affection for him on LPA’s Facebook page. He was a man of many accomplishments, and he will be missed.

Photo via the University of Washington School of Law.

A man on the move

John Young (via Facebook)

If I had known John Young when I was writing “Little People,” I might have devoted a chapter just to him. A 44-year-old math teacher school at the Pingree School in Hamilton, Young is a dedicated triathlete, an unlikely pursuit for someone with dwarfism.

On Saturday, the Salem News profiled Young on the eve of the Witch City Triathlon — a half-mile swim, a 13-mile bike race and a three-mile run. People with achondroplasia, the most common form of dwarfism, are generally advised against running because of structural challenges in their spinal columns. Yet Young told the News’ Michael Mastone that his exercise regiment actually saved him from the likelihood of major back surgery.

I don’t know what his secret is, but I do know that I’ve been taking a nutritional supplement he recommended in the hopes of extending my own running career for a few more years.

Young reports on Facebook that he finished the triathlon yesterday in 1:59:28, beating his time last year by 12 minutes.

This weekend, we’ll see John, his wife, Sue Casey, and their 7-year-old son, Owen, in Bedford, N.H., at Camp Come As You Are, an annual program for kids and families affected by dwarfism. (The banner photo on my “Little People” site is from a past camp.) John’s stories about his athletic prowess are always a highlight of Little People of America get-togethers, and I’m looking forward to catching up with him.

More: Check out Young’s blog.