An anonymous source steps forth and saves (most of) The Washington Post’s bacon

Photo (cc) 2005 by Shawn Zamechek

The danger in reporting a story based on anonymous sources — in this case, one anonymous source — is that if you later are proven wrong, you’re left twisting in the wind with no one to blame but yourself.

It is highly unusual for a source to emerge from hiding and deliver a semi-exoneration. So The Washington Post got lucky Tuesday when Jordan Fuchs, the deputy secretary of state in Georgia who was the anonymous source for a Post story that resulted in an embarrassing correction, went on the record and said the Post got the story more or less right after all.

In case you missed it, the Post had to correct a story by Amy Gardner reporting that Trump had called Georgia’s chief elections investigator, Frances Watson, and urged her to “find the fraud” and that she would be a “national hero” if she overturned the results of the presidential election in her state. A tape of the call emerged recently, and The Wall Street Journal reported that Trump’s quotes were somewhat less provocative than that. Wemple writes:

In an interview with the Erik Wemple Blog, Fuchs said, “I believe the story accurately reflected the investigator’s interpretation of the call. The only mistake here was in the direct quotes, and they should have been more of a summary.” Fuchs said that The Post disclosed her role in the story with her permission, and that she’d gotten the debriefing from the investigator — a direct report of hers — “shortly” after the call from Trump concluded.

“I think it’s pretty absurd for anybody to suggest that the president wasn’t urging the investigator to ‘find the fraud,’” Fuchs added, “These are quotes that [Watson] told me at the time.”

To be clear, what we’re talking about here is a secondary story — a follow-up to a more explosive report by Gardner about Trump’s call to Georgia Secretary of State Georgia Brad Raffensperger in which he demanded that Raffensperger find enough votes to reverse the results. There was audio of that call, published on the Post’s website.

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So, a close call for the Post — but lessons to be learned that really shouldn’t have to be stated. You don’t use quotes from a single anonymous source, especially when that source may have been second-hand. If you’re absolutely confident of your reporting, treat those quotes as a “summary,” as Fuchs suggested, rather than using quotation marks.

And understand that in this hypercharged political environment, you will be accused of making up fake news about Trump if you don’t get it 100% right. In this case, 95% isn’t good enough.

Facebook could have made itself less toxic. It chose profit and Trump instead.

Locked down following the Jan. 6 insurrection. Photo (cc) 2021 by Geoff Livingston.

Previously published at GBH News.

Working for Facebook can be pretty lucrative. According to PayScale, the average salary of a Facebook employee is $123,000, with senior software engineers earning more than $200,000. Even better, the job is pandemic-proof. Traffic soared during the early months of COVID (though advertising was down), and the service attracted nearly 2.8 billion active monthly users worldwide during the fourth quarter of 2020.

So employees are understandably reluctant to demand change from their maximum leader, the now-36-year-old Mark Zuckerberg, the man-child who has led them to their promised land.

For instance, last fall Facebook tweaked its algorithm so that users were more likely to see reliable news rather than hyperpartisan propaganda in advance of the election — a very small step in the right direction. Afterwards, some employees thought Facebook ought to do the civic-minded thing and make the change permanent. Management’s answer: Well, no, the change cost us money, so it’s time to resume business as usual. And thus it was.

Joaquin Quiñonero Candela is what you might call an extreme example of this go-along mentality. Quiñonero is the principal subject of a remarkable 6,700-word story in the current issue of Technology Review, published by MIT. As depicted by reporter Karen Hao, Quiñonero is extreme not in the sense that he’s a true believer or a bad actor or anything like that. Quite the contrary; he seems like a pretty nice guy, and the story is festooned with pictures of him outside his home in the San Francisco area, where he lives with his wife and three children, engaged in homey activities like feeding his chickens and, well, checking his phone. (It’s Zuck!)

What’s extreme, rather, is the amount of damage Quiñonero can do. He is the director of artificial intelligence for Facebook, a leading AI scientist who is universally respected for his brilliance, and the keeper of Facebook’s algorithm. He is also the head of an internal initiative called Responsible AI.

Now, you might think that the job of Responsible AI would be to find ways to make Facebook’s algorithm less harmful without chipping away too much at Zuckerberg’s net worth, estimated recently at $97 billion. But no. The way Hao tells it, Quiñonero’s shop was diverted almost from the beginning from its mission of tamping down extremist and false information so that it could take on a more politically important task: making sure that right-wing content kept popping up in users’ news feeds in order to placate Donald Trump, who falsely claimed that Facebook was biased against conservatives.

How pernicious was this? According to Hao, Facebook developed a model called the “Fairness Flow,” among whose principles was that liberal and conservative content should not be treated equally if liberal content was more factual and conservative content promoted falsehoods — which is in fact the case much of the time. But Facebook executives were having none of it, deciding for purely political reasons that the algorithm should result in equal outcomes for liberal and conservative content regardless of truthfulness. Hao writes:

“They took ‘fairness’ to mean that these models should not affect conservatives more than liberals. When a model did so, they would stop its deployment and demand a change. Once, they blocked a medical-misinformation detector that had noticeably reduced the reach of anti-vaccine campaigns, the former researcher told me. They told the researchers that the model could not be deployed until the team fixed this discrepancy. But that effectively made the model meaningless. ‘There’s no point, then,’ the researcher says. A model modified in that way ‘would have literally no impact on the actual problem’ of misinformation.”

Hao ranges across the hellscape of Facebook’s wreckage, from the Cambridge Analytica scandal to amplifying a genocidal campaign against Muslims in Myanmar to boosting content that could worsen depression and thus lead to suicide. What she shows over and over again is not that Facebook is oblivious to these problems; in fact, it recently banned a number of QAnon, anti-vaccine and Holocaust-denial groups. But, in every case, it is slow to act, placing growth, engagement and, thus, revenue ahead of social responsibility.

It is fair to ask what Facebook’s role is in our current civic crisis, with a sizable minority of the public in thrall to Trump, disdaining vaccines and obsessing over trivia like Dr. Seuss and so-called cancel culture. Isn’t Fox News more to blame than Facebook? Aren’t the falsehoods spouted every night by Tucker Carlson, Sean Hannity and Laura Ingraham ultimately more dangerous than a social network that merely reflects what we’re already interested in?

The obvious answer, I think, is that there’s a synergistic effect between the two. The propaganda comes from Fox and its ilk and moves to Facebook, where it gets distributed and amplified. That, in turn, creates more demand for outrageous content from Fox and, occasionally, fuels the growth of even more extreme outlets like Newsmax and OAN. Dangerous as the Fox effect may be, Facebook makes it worse.

Hao’s final interview with Quiñonero came after the deadly insurrection of Jan. 6. I’m not going to spoil it for you, because it’s a really fine piece of writing, and quoting a few bits wouldn’t do it justice. But Quiñonero comes across as someone who knows, deep in his heart, that he could have played a role in preventing what happened but chose not to act.

It’s devastating — and something for him to think about as he ponders life in his nice home, with his family and his chickens, which are now coming home to roost.

The MBTA is driving people away — which means they will drive when this is over

How to destroy the MBTA bit by bit: The last “rush hour” (remember that?) train leaving North Station on the Lowell line is at 6 p.m. The next one is at 8. There used to be several in between.

Although I’ve thought about not taking the train in the morning until I’m vaccinated, the fact is that both the commuter rail and the subway are nearly empty, and everyone is good about wearing a mask. So I take it. But then my wife has to pick me up after work.

Boston Globe columnist Yvonne Abraham explains what the T’s policy of not spending the federal aid it’s receiving is doing to public transportation in Greater Boston. If you don’t maintain the system now, it won’t be there when we need it.

More on The Emancipator

Here’s The Boston Globe’s announcement of The Emancipator, including a video and a list of the advisory board members.

There are a lot of heavy hitters here, but the three who stand out to me are New Yorker journalist Jelani Cobb, who teaches at the Columbia School of Journalism; Nikole Hannah-Jones, who won Pulitzer Prize for The 1619 Project; and Heather McGhee, author of the widely acclaimed “The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together.”

Also of note: Globe columnist Kimberly Atkins will write for The Emancipator and oversee its newsletter, to be called Unbound.

The Globe and BU will collaborate on an anti-racist digital publication

The Boston Globe’s opinion section and Boston University are launching an anti-racist initiative called The Emancipator, and they’re looking for an editor-in-chief. Here’s how the job listing begins:

The Boston Globe and Boston University’s Center for Antiracist Research are collaborating to resurrect the tradition of abolitionist-era journals such as William Lloyd Garrison’s The Liberator and Frederick Douglass’s The North Star via a new multimedia platform for opinion journalism. In the decades leading up to the Civil War, antislavery publications, many of which were founded in Boston, were the nation’s most influential megaphones for antislavery commentary and helped to bring about Emancipation. Today, we envision The Emancipator as a leading megaphone for antiracist commentary and ideas that are grounded in both scholarly research and journalistic reporting.

The editor will work out of the Globe’s newsroom (once it reopens, of course) with a co-editor based at BU. The project will be under the guidance of the Globe’s editorial-page editor, Bina Venkataraman, and the director of BU’s Center for Antiracist Research, Ibram X. Kendi.

In Provincetown, a startup weekly newspaper is challenging Gannett

Launching a community news outlet at a time when local news is under siege might seem like a foolhardy risk. But journalists with an entrepreneurial spirit are taking that risk — and, for some, it’s paying off.

Take, for example, The Provincetown Independent. Founded in October 2019, the weekly competes with Gannett’s Provincetown Banner. According to co-founder and editor Ed Miller, the Independent already has more than 100 advertisers and a full-time staff of 10, including three editors and three and a half reporters, as well as a number of freelancers. He and the other co-founder, publisher Teresa Parker, are aiming for break-even and a staff of 20 by year five.

“The fact is that the majority of these legacy small-town papers are actually doing perfectly well,” Miller said last week at an event at Northeastern University’s School of Journalism via Zoom. He added, though, that “they’re not making anybody rich.”

The Independent covers four towns — Provincetown, Truro, Wellfleet and Eastham. The paper has both a print and a paywalled digital edition. Although a number of local news startups are digital-only, Miller said he’s convinced that print is necessary for a for-profit enterprise such as his, since it’s a more effective way to attract advertisers. (The Independent is a public-benefit corporation, which means, according to its About page, that it is “committed to prioritizing the social and environmental benefits of our corporate decision-making.”)

The formula has worked, he said, noting that the current edition comprises 32 pages, 27% of which are advertising.

One type of advertising he’s not getting are legal notices, a problem he blamed on town officials who don’t like the tough coverage the Independent is providing. Instead, legals continue to go to the Banner and another Gannett weekly, the Cape Codder, whose coverage area overlaps with the Independent in Eastham.

Miller began his career as a small-town newspaper owner in the town of Harvard in 1973, an experience that led him to co-write a 1978 book called “How to Produce a Small Newspaper.” He worked for four years for the Banner before deciding to launch his own venture, saying that GateHouse Media, which later acquired Gannett and took its name, “pretty much systematically stripped it of all its staff and other capacities.”

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As for the Independent, he said the paper now has paid print circulation of about 3,200 (subscriptions plus newsstand sales), with another 450 digital-only subscribers, most of whom live far from Cape Cod.

The paper’s revenues last year were about $640,000, with $217,000 coming from subscriptions and $242,000 from advertising. Nearly $70,000 came in the form of government assistance related to the pandemic, and another $74,000 was from donations and grants to the Independent’s nonprofit arm, which it uses to pay interns and cover the cost of in-depth reporting on issues like climate change, affordable housing, health care and LGBTQ issues.

Although not every local news startup is as successful as the Independent, there has been an upsurge in recent years of independently owned community outlets. Some are for-profit, some are nonprofit. Some are online-only, some have a print edition. Some were launched to challenge a chain-owned newspaper, some were founded in communities with no news outlet. Later this week, LION (Local Independent Online News) Publishers will release a study showing that the number of independents in the U.S. and Canada has risen by 50% over the past five years.

What all of these startups have in common is that, even with the challenges to local news posed by the likes of Craigslist, Facebook and Google, independents can succeed.

“We hear from people in various other places where their papers have really withered and they’ve heard about what we’re doing,” Miller said. “Every place is different. What we’re doing out here in Provincetown is geared to this place. People will need to find their own ways of making this work wherever they are.”

Correction. This post has been updated regarding the length of Miller’s tenure at the Provincetown Banner and the Independent’s total print circulation.

A possible savior emerges for Tribune’s newspapers

Stewart Bainum. Photo via Wikimedia Commons.

It sounds too good to be true. Stewart Bainum, the hotel magnate (why are they always magnates?) who is leading the transition of The Baltimore Sun and its sister papers to nonprofit ownership, may make a bid to buy all of Tribune Publishing, according to The New York Times.

As you may recall, the hedge fund Alden Global Capital has a deal to buy Tribune, a move that would almost certainly lead to the gutting of the Chicago Tribune and the rest of the chain’s already-diminished newspapers, including, semi-locally, the Hartford Courant. As part of that deal, Alden would spin off the Sun to a nonprofit.

According to the Times’ Marc Tracy, though, Bainum and Alden have been unable to come to an agreement on the details of that transition — and Bainum may now put together a group of investors who would buy the entire chain. Tracy writes:

If Mr. Bainum manages to reach an agreement to buy Tribune, he would be likely to seek local owners for its other newspapers, which also include The Hartford Courant, The Orlando Sentinel and The South Florida Sun Sentinel, the people said.

“The people” is a reference to Tracy’s unnamed sources.

Who knows what will happen? But this is well worth keeping an eye on, as it could lead to a renaissance for some of our most important newspapers — just as it appeared that they were being led to the slaughterhouse.

Previous coverage.

The Globe pays tribute to a classic New York Post headline. It didn’t quite work.

The Boston Globe today published an editorial admonishing the state for directing COVID relief to restaurants that have violated pandemic rules — including a strip club in Springfield that has run afoul of the FBI. When it came time to write the headline, though, someone decided to have some fun — and that’s where things went awry.

We begin with the inspiration for the Globe’s headline, the classic New York Post headline “Headless Body in Topless Bar,” so famous that when the editor who wrote it, Vincent Musetto, died in 2015, his genius was celebrated far and wide.

The Globe print headline: “Heedless bodies in topless bar.” Huh? Not quite sure that gets at it.

Click on it, though, and you get “Heedless bounty in topless bar,” which I’m guessing is what was intended.

The online headline, “State needs to hurry up with restaurant aid,” is serviceable but lacks panache.

So credit to the Globe for taking some chances. But I’m not sure it quite worked.

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An ethical dilemma in Maine as a police officer pretends to be a reporter

Image (cc) 2008 via the Norman B. Leventhal Map Center

Now here’s an ethical dilemma. In Livermore Falls, Maine, a man who had taken four people hostage in a home called a television news reporter who was outside covering the standoff. Police asked the reporter to hand them his phone. He complied, and an officer continued the conversation with the hostage-taker while pretending to be the reporter.

It would seem to violate any sense of journalistic ethics — and yet it was a life-or-death situation. What would you have done? I think I would have done exactly what the reporter, Taylor Cairns of CBS 13, did, and then wondered later if there might have been a better way to handle it. I definitely believe Cairns did the right thing in the moment.

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Earlier this week, University of Maine journalism professor Michael Socolow and I talked with Nick Schroeder of the Bangor Daily News. As I told Schroeder, “You can see what a difficult situation everybody was in. Lives were at stake here.” But I also told him that maybe this should lead to training for both reporters and police officers aimed at coming up with a better solution if a similar situation should arise in the future.

The story came to a gruesome ending. Though none of the hostages was harmed, the hostage-taker, Donald White, died of a self-inflicted gunshot wound after having been shot by a state police officer, according to police.