Don McNeil is out at The New York Times; plus, more fallout from ‘Caliphate’

Don McNeil of The New York Times has been one of my trusted sources on COVID. His long conversations with Michael Barbaro on “The Daily” have been reassuring while at the same time never minimizing the dangers posed by the pandemic. Now he’s gone over a 2019 incident in which he used racially offensive language with a group of students.

There are problems here that speak to the broken culture that seems to permeate the Times. On the one hand, McNeil was quietly disciplined at the time of the incident. It seems unfair to push him out now simply because his behavior has become public. On the other hand, his explanation of what happened doesn’t hold up. As David Folkenflik of NPR writes:

In his parting letter to colleagues, McNeil said he had used a racial slur in a context that he had thought defensible at the time, but now realizes was not.

“I was asked at dinner by a student whether I thought a classmate of hers should have been suspended for a video she had made as a 12-year-old in which she used a racial slur. To understand what was in the video, I asked if she had called someone else the slur or whether she was rapping or quoting a book title. In asking the question, I used the slur itself.”

According to the Daily Beast, parents complained that McNeil had been racially offensive at several different moments [my emphasis].

McNeil’s explanation simply doesn’t square with what parents were saying.

Folkenflik also reports on further fallout from the Times’ “Caliphate” debacle. Audio producer Andy Mills is gone because he’d been accused of what Folkenflik calls “inappropriate behavior toward female colleagues” back when he was working for public radio. Yes, and, of course, helping to create a Times podcast that turned out to be based on a massive fabrication didn’t help.

Barbaro’s own behavior regarding “Caliphate,” including intervening behind the scenes on behalf of his fiancée, has come under fire from public radio stations that carry “The Daily,” with some dropping the podcast altogether. But unlike Mills and “Caliphate” host Rukmini Callimachi, who’s been demoted, Barbaro is one of the Times’ biggest stars. We’ll have to see if this story has come to a conclusion or not.

The Daily was on the Internet — but not of the Internet

dailyRupert Murdoch this week killed off The Daily, the tablet-centric electronic newspaper that he unveiled nearly two years ago to great fanfare and even greater skepticism.

It’s no exaggeration to say this was one experiment that was dead on arrival. Very few observers believed there was a market for a middlebrow paid digital news product aimed at a general audience. And those few were proved wrong.

It so happens that The Daily died just as I was reading “Post-Industrial Journalism,” a new report by Columbia’s Tow Center for Digital Journalism. The authors, C.W. Anderson, Emily Bell and Clay Shirky, argue that digital technology has ended the industrial model of journalism — an approach to news built around the industrial processes (printing plants, fleets of trucks and the like) needed to produce and distribute it. They credit the phrase “post-industrial journalism” to the redoubtable Doc Searls, who in 2001 defined it as “journalism no longer organized around the norms of proximity to the machinery of production.”

The problem with The Daily — or, at least, one of the problems — was that Murdoch followed the industrial model of news despite his reliance on post-industrial technology. The Daily was a centralized operation built around a daily cycle when it should have taken advantage of not being tied down to a print edition. It was essentially an electronic version of a print newspaper that offered none of the advantages of either format.

The Daily was not part of the broader Web. Social sharing was difficult if not impossible. The Daily was, well, a daily — it came out once a day, you downloaded it and that was that. No updating until the next day’s edition. At first, you could only read it on an iPad, although it eventually migrated to other tablets and to the iPhone.

With print, people are willing to put up with some of these shortcomings because of the convenience and aesthetics of ink on paper, which still haven’t lost their appeal. An online news source simply has to offer more. The Daily was on the Internet, but it wasn’t of the Internet. Its demise was inevitable.

Why The Daily is straight out of 1994

I haven’t had a chance to play with The Daily yet. If I’m really, really good, maybe Mrs. Media Nation will let me borrow her iPad so I can have a look. In terms of the business model and the approach, though, the mutant spawn of Rupert Murdoch and Steve Jobs looks remarkably like the early-’90s Knight Ridder newspaper of the future come to life.

I was first introduced to the digital newspaper at a conference at Columbia University in 1993. Among the speakers were retired Boston Globe editor Jack Driscoll, a true visionary, and Knight Ridder futurist Roger Fidler.

Fidler presented an idea: a newspaper that you would download onto a digital tablet of some sort. Fidler was so far ahead of his time that his tablet still hasn’t been created. The iPad is a step along the way, but Fidler’s notion was that it had to be light and flexible, with the same image resolution as a quality magazine and so cheap that newspapers would give them away.

Take a look at the 1994 video above, in which Fidler introduces his tablet, and consider all the stuff he and his colleagues had already figured out: an easy navigation system (he envisioned a stylus rather than your finger); embedded videos; interactive advertising.

The problem was that he missed the two developments that did the most to undermine the newspaper business: the Web, which made the kind of closed media ecosystem he envisioned obsolete; and the demise of “branded content” as a selling point. News has become a commodity in ways we couldn’t have imagined nearly two decades ago. So it’s fascinating that Murdoch and Jobs have attempted to resuscitate those two moribund notions.

First, you’ll only be able to get The Daily through a closed system. For Fidler, it was your cable television box and, if you were on the move, digital kiosks of some sort. For Murdoch and Jobs, it’s the iTunes Store.

As for branded content, that’s what The Daily is all about. It’s on but not of the Internet, so you won’t be able to search for individual stories or find links to Daily content on aggregators like Google News or the Huffington Post. It’s a discrete, branded product, and you will either buy it (for 99 cents a week) or you won’t.

Will it work? As I told Chris Lefkow of Agence France-Presse, it will probably enjoy some modest success, but I can’t see it truly taking off. There’s nothing you can get from The Daily that you can’t get somewhere else for free.

A lot of news organizations are experimenting with paid-content models right now, but all of them envision remaining more or less open to the great conversation that the Internet has fostered. The Daily, by contrast, is straight out of 1994.

Interestingly enough, Fidler tells the Poynter Institute that he loves The Daily:

My first impression is very positive. Team Murdoch has done what I’ve always hoped newspapers would do with their tablet editions — create an interactive hybrid of print and Web that is visually rich and enjoyable to read.

So does Slate’s Jack Shafer, with reservations.

Personally, I would love a high-quality (which is to say, non-Murdoch) digital news service that looked like The Daily but that wasn’t cut off from the Web. If that’s where, say, the New York Times is eventually going with its tablet apps, then that is something I’d truly find exciting.

The Daily? I wish Rupe and Steve well, but I’m I don’t plan on becoming a customer.