Zoned out

Recently Miss Media Nation bought a DVD from Amazon UK with her allowance money. She tried to play it on our iMac, and encountered a message that we were in the wrong zone. I switched it for her, but that was hardly an ideal solution for two reasons:

  • You can only switch back and forth a few times before the drive locks forever.
  • Though she can now watch her British-origin DVD, she can’t watch anything else unless I switch it back. See my first complaint.

Nor does the DVD play on the unit connected to our television.

As I understand it, this is supposed to be some sort of protection against piracy or trafficking in early-release movies or something. All I know is that my daughter bought a legitimate product, legally, and now she’s limited in how she can use it.

There are fixes, but they’re more daunting than anything I want to tackle. To say this is abusive treatment on the part of the movie studios is an understatement.

Spyware versus spyware

Hmmm … within the last 20 minutes, I started getting a message that my Mac has either a virus or a spyware problem whenever I try to access a Blogspot blog. The message, from Google (which owns Blogspot), begins:

We’re sorry … but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can’t process your request right now.

It happens with both Firefox and Safari, but I have no problem accessing non-Blogspot sites. I could install a spyware-wiping program, but this review says wiping out all my private data, including cookies, should accomplish the same thing. Which I just did. No go.

Interestingly enough, I can’t even view Media Nation, although I can get into Blogger in order to post, edit and moderate comments.

Thoughts?

11:25 a.m. update: Shhh! I just switched to a neighbor’s WiFi connection, and everything works fine. I’ll try rebooting our network later today.

1:15 p.m. update: Seems to be OK now, without rebooting.

Re-editing the agenda with NewsTrust

For the past week students in my Web journalism class have been immersing themselves in NewsTrust, a social- networking site that bills itself as “Your guide to good journalism.”

Last Wednesday Rory O’Connor, NewsTrust’s editorial director, led us in a presentation and workshop, highlights of which you can see in the embedded video below. Since then, we’ve been posting and rating stories related to the global economy, which was NewsTrust’s featured topic.

NewsTrust’s strength is also its weakness. Unlike Digg, which simply allows you to vote on whether you like or don’t like a story, NewsTrust asks users to rate stories on a wide range of criteria, including whether you think the news organization is reliable, how well sourced the story is, whether it’s fair and whether the story offers enough context.

In all, there are 12 different criteria, each of them demanding a rating of one to five stars. Though you may leave any particular criterion blank if you choose, that’s still a lot — and you haven’t even gotten to writing a comment, adding tags and filling in several other forms. That’s quite a bit of work.

Still, the idea is a good one. It’s a way for ordinary readers — well, ordinary readers who happen to be news junkies — to re-edit the news, to judge for themselves what are the best and most important stories rather than relying on the editors of the New York Times, the BBC or what have you. Some readers who don’t want to submit or even rate stories may be intrigued by the idea of tapping into the wisdom of the NewsTrust community to find news they might otherwise never see.

According to O’Connor, testing has showed that journalists and non-journalists give stories similar ratings, which suggests that the NewsTrust system, though cumbersome, actually works. Perhaps the biggest drawback at the moment is the NewsTrust demographic, which O’Connor compares to the PBS audience: well-educated, aging and very liberal. Lack of ideological balance could hinder NewsTrust from becoming the well-respected guide to which its founders aspire. They understand the problem and are hoping to come up with some solutions.

Another interesting feature is that users themselves are rated in terms of how transparent they are about their backgrounds, how often they submit and rate stories and what other users think of their ratings. This, as well as community judgments about the reliability of different news sources, all gets figured into the algorithm that comes up with a score for any given story.

According to my students’ blogs, NewsTrust could be improved if it were less text-heavy and loaded more quickly.

As more people begin to use NewsTrust, its ratings should become more useful. I’ve submitted and reviewed several stories and felt like I was shouting into the wind, as no one else rated them. I do think it would be interesting if there were some way of knowing how many other people had at least read the story.

Social networking is the hottest trend in media today. By trying to combine social networking with serious journalism, the founders of NewsTrust have hit upon one of the more promising experiments in online journalism.

Repairing the Web’s broken meter

There is no bigger issue facing the news business today than how to make the Web pay. And there is no bigger obstacle to solving that problem than figuring out how many people are visiting, how long they’re sticking around and the like.

As I found out last year when I was reporting a story on young news consumers for CommonWealth Magazine, the internal numbers compiled by Web sites like Boston.com and BostonHerald.com can be as much as three times higher than the numbers reported by Nielsen/NetRatings, the source of the leading apples-to-apples statistics used by advertisers.

The dilemma: Nielsen says it’s more accurate to ask people which sites they’ve visited than to look at a given site’s statistics, because an enormous percentage of those statistics are based on automated hits from search engines. News-business folks respond that Nielsen greatly undercounts the number of people who log on from work and from overseas.

Now, according to this article by David Cohn in the Columbia Journalism Review, help may be on the way. The Media Rating Council, a nonprofit group that helped standardize television and radio ratings nearly 50 years ago, has turned its attention to the Internet in an attempt to figure out all the metrics that should be of value to advertisers: how many people, how many different people, how many pages they’re calling up and how much time they’re spending with a given site.

These problems are far more difficult to solve than you might imagine. As Cohn points out, increasing numbers of privacy-minded people are setting their browsers to eliminate cookies every time they quit. The result: they’ll be counted as “unique users,” rather than return users, whenever they visit a particular Web site.

And if someone leaves a Web page on her screen while she goes on a 10-mile bike ride, how is that supposed to be measured?

The news business thrived on the lack of knowledge over whether any given subscriber would pore through the paper that day or toss it in the recycling bin unopened. Online, advertisers demand to know a lot more than that. So far, it’s proved impossible to answer their questions. Maybe that will change soon.

Sometimes evil works

Leander Kahney offers an interesting case study in how one visionary has proved all the tech catch phrases about transparency and openness to be wrong.

Apple CEO Steve Jobs, Kahney writes in Wired, has transformed his company by designing closed systems, screaming at his employees, suing bloggers and even parking his Mercedes in a handicapped zone. The Macintosh, the iPod and the iPhone, Kahney notes, all live in entirely separate universes from the rest of technology. Yet people clamor for them because they’re willing to give up some interoperability for products that work better.

All of this, he observes, goes against the “don’t be evil” slogan coined by Google, which encapsulates the ethos of Silicon Valley. Evil combined with genius works, in other words.

That’s fine, but I’m still holding out for a Google phone.

E-mail request

OK, here’s the latest. I have come to the sad conclusion that I may have to phase out my longtime personal e-mail address, dan {at} dankennedy {dot} net. I’m receiving hundreds of spam e-mails a day, and just under 95 percent of them are associated with that address. It’s been hopelessly compromised after years of being out there on the open Net.

The problem wasn’t with Gmail. The problem was that Gmail’s spam filter was being forced to more than it should.

Perhaps I’ll find a way to revive it. For the time being, though, I suggest that if you want to reach me, you do so through my Northeastern account, listed in the right-hand column of this blog. Most of you are already doing that anyway.

E-mail update

I think most of my problems stem from the fact that my personal e-mail address, dan {at} dankennedy {dot} net, has become so compromised over the years that it’s practically useless. I’ve been isolating those messages at the source, and it seems like there’s two or three good messages for every 300 spam messages. Worst of all, robots have grabbed hold of it and are using it to try to spread spam to the four corners of the earth.

My Northeastern address, da {dot} kennedy {at} neu {dot} edu, seems to be relatively unharmed, as does my actual Gmail address, which I try not to use.

Occasionally I’ve seen services that allow you to set up the Berlin Wall of spam blocks: If someone isn’t already in your address book, he can’t get through unless he answers a question or fills out a form or something. Does anyone have any experience with that?

Although even if I set up such a trap for my personal address, it presumably wouldn’t do anything to stop it from being used as an outgoing address by spammers.

Thoughts?

Nice recorder, lousy software

Does anyone have an Olympus DM-10 digital voice recorder? I’ve used one off and on for a little more than a year. It does what I need it to do, but I can’t stand the Mac software that comes with it. Any advice on reasonably priced third-party software that can handle the DSS audio files? Or that can convert the DSS files to MP3 or AIFF?

Problem solved: Thanks to the Media Nation brain trust.