Tweaking comments: Moving away from a real-names policy

I’ve been thinking about this for a while, and I’ve finally decided to implement it. I am taking a tactical step back from requiring real names in the comments section. I will continue to screen every comment before it’s posted, which I’ve come to realize is of much greater value than real names.

Since I first started requiring real names a few years ago, the online conversation has changed quite a bit. Comments at Media Nation and many other websites have dropped precipitously. At the same time, I post links to everything I write on Facebook, which often leads to in-depth, high-quality interactions. As you probably know, Facebook does require real names, and though not everyone goes along, most do. Here is my Facebook profile. We don’t need to be “friends,” since I post blog content to my public feed. In my opinion, the shift to Facebook is far more important than whether I require real names here.

The other reason I’m moving away from real names here is that several of my most regular commenters log in via WordPress under their screen names, forcing me to go in and change it to their real names. It’s a pain in the neck. Then, too, there are the excellent comments from people I don’t know who haven’t used their real names. I’ll often email them and ask them to resubmit under their real names. If I don’t hear from them, their comment goes unpublished.

As with everything in digital media, this is experimental. I may change my mind again or go in a completely different direction. Thank you for reading. If you want to comment here, be my guest, but I strongly recommend looking me up on Facebook.

No change in comments for now

I recently floated the idea of morphing the real-names requirement into a registration requirement — you’d have to sign in with WordPress, Twitter, Google Plus or Facebook, which meant that you’d be posting under a verified identity but not necessarily a real name.

I’ve decided to leave things alone, at least for the time being. A few people really think the real-names requirement is something I ought to keep. And if I’m going to do that, then there’s no reason to require registration with a third-party service.

If WordPress.com ever makes it possible to add a service like Disqus or Open ID, I may revisit the issue. For now, those services can only be used with hosted blogs using WordPress.org.

Naming names

I’ve seen an uptick in anonymous, pseudonymous and first-name-only comments recently. Some of them are really good, but I won’t post without a real name, first and last — clearly spelled out when you try to post. Here is the full Media Nation comments policy along with some of my reasons for implementing it.

In some cases, it may just be a matter of how you registered with WordPress. (Note: Registration is not necessary.) If you think that’s you, please read this.

Salem News adopts real-names commenting policy

My local daily, the Salem News, has added itself to the growing list of news organizations that are requiring real names for online comments in order to root out the hateful speech that too often mars such forums. It’s the right move, and one I adopted about a year ago. Editor David Olson explains:

If you write a guest column for the newspaper, you have to use your real name. If you are quoted in a story, we use your real name — no anonymous sources allowed. And if you write a letter to the editor, not only do you have to sign your name, you have to give us an address and phone number so we can check to make sure you are who you say you are.

Online commenters, until now, have had to do none of this.

Like Media Nation, the News will rely on the honor system for the honest majority and intuition (and informants!) for rooting out those who adopt fake names. That’s definitely the way to go. Last July the Sun Chronicle of Attleboro unveiled a real-names policy that required people to turn over their credit-card information if they wanted to comment. If you poke around, you’ll see that the paper’s website has pretty much become a comment-free zone.

This blog post by Howard Owens, editor and publisher of the Batavian, remains the definitive explanation as to why real names should be required.