The Boston Globe is expanding, according to chief executive officer Linda Pizzuti Henry.
The news comes in the form of a full-page ad in Sunday’s print edition — an odd choice, given that the Globe has about 220,000 digital-only subscribers and, according to the Alliance for Audited Media, has a Sunday print circulation of about 140,000. But maybe a lot of those digital subscribers use the e-paper and saw it anyway. (Update: I’m told Henry’s message was emailed to digital subscribers last week. I can’t imagine why I didn’t see it, but there you go.)
Henry begins by thanking readers following a difficult year of pandemic, economic collapse and “an overdue reckoning around race, equity and social justice.” And, of course, she praises the Globe as a “local, independent news organization,” citing highlights such as the paper’s COVID coverage, Mark Shanahan’s article and podcast about recovering from prostate cancer and “A Beautiful Resistance,” a celebration of Black life in New England by culture columnist Jeneé Osterheldt.
Now about the expansion:
Reporters and editors will be added to beef up the paper’s innovation, political and investigative beats.
A new Health and Science section will be launched, featuring coverage from Stat News and the Globe’s staff. (Perhaps something to keep an eye on: Stat News is non-union, whereas the Globe’s union and management have been at loggerheads over a new contract for several years.)
The Rhode Island bureau is being expanded, an initiative that had been announced previously.
Particularly welcome is the news that the Globe will be “improving our mobile app experience.” I hope those improvements extend to tablets as well as phones.
We all have our quibbles with the Globe, but the past few years have been extraordinary in putting the paper on a sustainable financial footing.
If we’re lucky, we’ll never encounter another time as awful as 2020. A raging pandemic, economic collapse, white racism in the face of a long-overdue reckoning with racial justice and an authoritarian-minded president who is still plotting to overturn his decisive defeat have all conspired to make this a year to put behind us.
Then there were the personal tragedies. “I remember that first Thanksgiving, the empty chair,” said President-elect Joe Biden, a man who knows tragedy in his bones and in his soul. The lost job. The lost business. The lost hope.
During the past year, I’ve tried to capture some of that — the lows as well as a few reasons for optimism. Below are 10 of my GBH News columns. They’re in chronological order, starting with the world we lost and ending with a glimpse of better days to come.
• The strangling of local radio,Jan. 21. The New Year had barely begun when we learned that iHeartMedia, a conglomerate that owns some 850 stations, was gutting its properties. Among them: Boston’s venerable WBZ (AM 1030), the city’s last remaining commercial news station, which laid off several longtime journalists. For-profit radio has been sliding downhill since the Telecommunications Act of 1996, which effectively removed caps on how many stations a company can own. As with newspapers, a few giant corporations took on massive amounts of debt to build empires, slashing costs so they could pay their creditors. Employees and listeners were the losers.
• The last normal week, March 4. I spent Super Tuesday in Ukiah, California, covering a packed event in a bar (imagine that) hosted by The Mendocino Voice, a small website that was transitioning from for-profit to cooperative ownership. “We are going to be owned by our readers and our staff,” publisher Kate Maxwell told those on hand. “We think that’s the best way to be sustainable and locally owned.” By the end of the week, I found myself accompanying Maxwell and managing editor Adrian Fernandez Baumann to Mendocino County’s first news conference about what was then called “the novel coronavirus.” A day later I returned home on a half-empty flight wondering what was coming next.
• A campus empties out, March 17. Northeastern University, where I’m a journalism professor, takes its spring break the first week of March. Despite the increasingly ominous news, we actually resumed classes the following week. All of us, though, had the sense that a shutdown was imminent — and it was, as we all had to scramble quickly to move our classes online. This fall, like most of my colleagues, I taught partly in person, partly online, getting tested twice a week. And I am filled with gratitude every day to be one of the lucky few who is still employed and working in a relatively safe environment.
• Fox News endangers lives, April 22. Rupert Murdoch’s cable news station has become a dangerous behemoth, promulgating all manner of misinformation and disinformation about climate change, Hillary Clinton and the awesome wonderfulness of President Donald Trump. Never, though, was Fox News more of a menace than it was in the spring of 2020, when prime-time hosts Tucker Carlson, Sean Hannity and Laura Ingraham promoted the toxic idea that COVID-19 (it finally had a name) was a “hoax.” They disdained mask-wearing and cheered on the armed right-wingers who protested the shutdown, falsely claiming that COVID was nothing to worry about. “The question is why are our leaders hurting us on purpose,” Carlson told his viewers. “And the answer is: Because they can.”
• Avoiding a 2016 repeat, May 27. With Biden having vanquished his Democratic primary opponents and building a solid polling lead over Trump, I asked whether the media could avoid the mistakes they made in 2016 — obsessing over Hillary Clinton’s emails and elevating her minor transgressions so that they appeared to be as serious as Trump’s. In fact, the media appeared to have learned some lessons. Sexual assault charges brought against Biden by Tara Reade, a former Senate staffer, and, later in the year, Rudy Giuliani’s attempts to make some sort of criminal connection between Biden and his son Hunter’s dealings in Ukraine were both quickly dismissed as lacking any evidence. The next question: How will the press cover the Biden presidency?
• A newspaper laid low by racism, June 17. Alexis Johnson, a young Black reporter for the Pittsburgh Post-Gazette, had been covering the Black Lives Matter protests that broke out following the police killings of George Floyd, Breonna Taylor and others. Then she tweeted out a humorous but pointed observation comparing the damage caused by looters to the mess left behind by tailgaters at a Kenny Chesney concert. She was taken off the protest beat for supposedly failing to maintain her objectivity — a ludicrous overreaction met with protests by her fellow journalists and the community. Before long, Johnson had left for Vice News and the Post-Gazette had a new executive editor: Stan Wischnowski, who’d just left as executive editor of The Philadelphia Inquirer after he approved an insensitive “Buildings Matter, Too” headline. Wischnowski was actually an upgrade over his predecessor, Keith Burris, who continues to run the editorial pages. But he was hardly the sort of change that was called for under the circumstances.
• In the dark on Beacon Hill, July 16. Massachusetts is just one of four states whose legislatures are exempt from public-records laws. Cities, towns, counties and state executive agencies must turn over payroll records, contracts, internal communications and other documents when asked to do so by journalists or ordinary citizens. But not the Legislature. “The Legislature has no interest in changing the status quo,” said Robert Ambrogi, executive director of the Massachusetts Newspaper Publishers Association. And so it remains. In the fall, Northeastern journalism students asked every legislative candidate whether they favored ending the exemption. Most of those who answered said they did — but only 71 of the 257 candidates bothered to respond despite repeated email and phone requests.
• Local news, saner views, Nov. 11. With the election over and the Trump era drawing to an end, I explored the idea of whether a renewed focus on community life could help overcome the hyperpolarization that has ripped the culture apart at the national level. Before that can happen, though, we need to find ways to revive local journalism. One modest solution would be to create a special state commission to study the problem in Massachusetts and make some recommendations. As 2020 draws to a close, the legislation that would create that commission remains in limbo.
• Linda Henry takes charge, Nov. 18. Some five months after Vinay Mehra exited as president of Boston Globe Media Partners, managing director Linda Pizzuti Henry got a title enhancement: she was named chief executive of the company, which comprises The Boston Globe, Stat News and Boston.com. Although the COVID-related advertising meltdown hurt the Globe as it did every other media company, 2020 turned out to be a good year for owners John and Linda Henry. The Globe’s paid digital circulation passed the long-sought 200,000 mark, and Stat News emerged as a national leader on COVID coverage. Moreover, the company employs about 300 full-time journalists across its three platforms — a far higher number than would be expected under chain ownership. That said, the company continues its unseemly battle against its union employees, a situation that should have been resolved long ago.
• Back to a better future, Dec. 2. Are there reasons to be optimistic? We all hope so. President-elect Biden and Vice President-elect Kamala Harris will restore civility to the White House. A COVID vaccine has brought the end of the pandemic within sight. But what about beyond that? In a new book, “The Upswing,” Robert D. Putnam and Shaylyn Romney Garrett argue that the selfishness that led to the original Gilded Age eventually gave way to the Progressive Era, the New Deal and the Civil Rights Movement — and that it can happen again.
We are entering what is likely to be a devastating winter — what Dr. Robert Redfield, director of the Centers for Disease Control and Prevention, predicted could be “the most difficult in the public health history of this nation.” We need to take care of each other and get beyond the sickness and fear that have come to dominate our lives. And we have to tell ourselves that things will get better — and work to make it come true. What alternative do we have?
Finally, my thanks to GBH News for the privilege of having this platform and to you for reading. Best wishes to everyone for a great 2021.
Surprising though the news may have been, there was a certain inevitability to Linda Pizzuti Henry’s being named chief executive officer of The Boston Globe’s parent company.
She had long held the title of managing director, and it has become increasingly clear over the past few years that she and her husband, publisher John Henry, were determined to impose their will on the media properties they own. Indeed, the Henrys have been calling pretty much all the shots on the business side since the summer, when Vinay Mehra exited as president and was not replaced.
These are the best and worst of times for media organizations. The COVID-19 epidemic and the presidential campaign have resulted in renewed interest in the news as well as growing audiences. But advertising, already in long-term decline, has fallen off a cliff.
Yet the paper, reportedly profitable before the pandemic, has been forced to trim its budget to adjust to the pandemic economy, cutting back on its use of freelancers and paid interns, for example, as well as implementing some business-side reductions.
Time will tell what the Linda Henry era will bring. But here are three thoughts that I think are worth keeping in mind:
• There is no longer any middleman. With co-owners John and Linda Henry holding the top two positions, all the heat will now be directed their way, for better or worse. When Mehra was in charge — and, before him, Doug Franklin and Mike Sheehan — both credit and blame could be deflected.
Now the Globe is the Henrys’ paper in every respect. That extends into the editorial operations as well given that editor Brian McGrory was actually involved in recruiting John Henry to buy the paper and that editorial-page editor Bina Venkataraman was hired by the Henrys.
For a useful contrast, consider The Washington Post. Although owner Jeff Bezos does involve himself in business strategy to a degree, he hired a publisher, Fred Ryan, to run the paper on a day-to-day basis, and left the executive editor (Marty Baron), the editorial-page editor (Fred Hiatt) and the top technology executive (Shailesh Prakash) in place after he acquired the paper.
• The Henrys must now settle an ugly labor dispute on their own. Earlier today the Boston Newspaper Guild, involved for quite some time in acrimonious contract talks with management, issued a statement ripping the Henrys for using the law firm of Jones Day, which critics say has a reputation for union-busting.
That’s not new. What is new is that Jones Day has been involved in representing Republicans in their attempt to overturn the results of the presidential election. “How can the Globe’s political journalists be asked to continue to endure such workplace attacks from the very law firm whose actions they are now reporting on and investigating?,” the union’s letter asks.
• The Globe is not for sale. From time to time, rumors have circulated within the newsroom and in the larger community that the Henrys are looking to get out. This happened most recently last fall, when Linda Henry presided over a town hall-style meeting on Zoom at which she was asked about a replacement for Mehra.
When I asked her about it, she replied via email, “The Globe is not for sale, I’m pretty sure you would have picked up on if it was.” After that, the rumors appeared to fade away. Now, by occupying the top two operational roles at the Globe, the Henrys, seven years into their ownership, clearly seem to be sending a signal that they’re in it for the long term.
Comments are open. Please include your full name, first and last, and speak with a civil tongue.
In a press release sent out earlier today, the Boston Newspaper Guild rips John Henry, Linda Pizzuti Henry and Boston Globe management for using the controversial law firm of Jones Day in contract negotiations.
This is not a new complaint, as Jones Day is sometimes characterized as a union-busting operation. But now the firm has been called out for representing President Trump in his efforts to overturn the election results.
Comments are open. Please include your full name, first and last, and speak with a civil tongue.
Looks like some big changes are coming to The Boston Globe’s opinion pages. On Friday, a friend of Media Nation pointed me to this ad on Indeed.com for an editorial page editor. I made an inquiry and learned that, sure enough, interim editorial page editor Shirley Leung will be returning to the newsroom, where she’ll resume writing her column for the business section.
Also: I can confirm that she’ll resume writing her column for the @BostonGlobe business section.
It was announced internally to the staff on April 8 that I am returning to my column, which I miss dearly. I’ve learned a lot on the editorial page, and I’ve been grateful for the opportunity — and I got to see my name on the masthead! A national search is underway. We are currently working on a date for my return to the newsroom.
And there’s more interesting information in the listing: “The Editorial Page Editor role will provide leadership (and influence final design) for the Sunday Review, and the Op Ed sections, in addition to being a member of the Editorial Board.”
The Globe does not currently have a Sunday Review section. It does have an Ideas section, but there’s no mention of it in the ad. Lest you think I’m reading too much into that, I have heard anecdotally in recent weeks that the Globe’s owners, John and Linda Henry, have been contemplating a Sunday opinion section that would be more newsy and less esoteric than Ideas, which dates back to the early years of the Marty Baron era.
Ideas replaced Focus, which was, in fact, a Sunday week-in-review section.
Leung recently got caught up in a controversy over a column by freelance contributor Luke O’Neil, which, she told WGBH News’ “Boston Public Radio,” was published online without sufficient oversight. O’Neil wrote that one of his “biggest regrets” was “not pissing in Bill Kristol’s salmon” during his days as a waiter. The column was revised twice before being taken down at what Leung said was the Henrys’ insistence. There have been no indications that there was any lasting fallout for Leung over that episode or that her stepping aside is related to it, but that hasn’t stopped her critics on Twitter from speculating to that effect.
As a business columnist, Leung was a provocateur, taking contrary stands on issues such as the Boston Olympics (she was for it, with reservations) and on the Demoulas family controversy (she was sympathetic to Arthur S. Demoulas in the battle over the future of Market Basket in the face of a public outcry on behalf of his cousin Arthur T. Demoulas).
I often disagreed with her, but I’ve missed her voice. This strikes me as a good move.
Contract negotiations between The Boston Globe and the Boston Newspaper Guild are becoming increasingly tense, with the Guild accusing management of union-busting and Globe publisher John Henry denying it.
Earlier this week the Guild posted an open letter to John Henry and his wife, Linda Pizzuti Henry, who is the paper’s managing director. The key takeaway:
Now, we are in the midst of negotiations led by a mercenary law firm that is trying to bully your employees into a contract that essentially asks them to give up their rights as union members. These tactics are threatening to destroy the long-standing, constructive and respectful relationship between the Guild and management. This approach to collective bargaining has also stoked feelings of deep anger and even betrayal among employees. It is doomed to fail.
Globe management has set a very simple but very important goal of strengthening our newsroom for the challenges of a long-term future in local journalism. The Globe and the guild need to engage in a collaborative effort designed to ensure what both sides need in order to have a vibrant workplace and serve the needs of our community.
This has been ugly right from the start, and it doesn’t look like it’s getting any better.
Nearly five years after the billionaire financier announced that he would buy The Boston Globe, there’s a low but persistent buzz within the city’s media and political circles that Henry is tired of losing money and looking to get out. But Henry, who is also the principal owner of the Red Sox, insists there’s nothing to it.
“I don’t think of selling any local assets during my lifetime,” Henry said in an email interview. “Linda and I love and are committed to this city.”
Henry holds the title of Globe publisher. His wife, Linda Pizzuti Henry, is the managing director and, even more than her husband, is a regular presence at the Globe’s offices.
Henry responded to a range of questions I recently emailed to him. He declined to offer answers on two issues: whether he thought columnist Kevin Cullen could regain the trust of his readers after he returns from a three-month suspension for ethics violations; and how he plans to handle former Boston.com editor and reporter Hilary Sargent’s claims that she was sexually harassed by Globe editor Brian McGrory — claims that she has continued to assert even after the Globe’s recent announcement that investigators had interviewed Sargent and cleared McGrory. Henry did offer praise for McGrory’s performance as editor, saying, “Brian has done a terrific job of early on moving us primarily into local reporting and over the past year or so has really moved us to more and more relevant, interesting and compelling stories across New England. Every day there are ‘can’t miss’ stories.”
As is the case with many daily newspapers, the Globe has staked its future on its ability to sell digital subscriptions. The Globe missed its target of signing up 100,000 digital-only subscribers by the end of June — a crucial benchmark on the way to 200,000, which McGrory and other Globe executives have identified as one of the keys to long-term financial sustainability. Those efforts are about to get a significant boost. Earlier this year, it was announced that the paper would adopt The Washington Post’s highly regarded content-management system, Arc, both for internal operations and for re-energizing the Globe’s web and mobile platforms.
Globe spokeswoman Jane Bowman said the rollout would begin in August, with updates throughout the fall and full adoption by the end of the year. “The move to Arc will relaunch globe.com with a focus on site speed and driving user engagement,” Bowman said via email. “We will extend our mobile offerings, with Arc powering new iOS and Android apps for digital subscribers. The newsroom will have access to Arc’s advanced testing and analytics tools, giving us deeper insight into how readers engage with our content.”
Henry also had some provocative things to say about objectivity, telling me, “A news journalist (as opposed to a columnist) has an obligation to sift through whatever evidence he or she can find and give the reader what actually has happened or is happening to the best of his or her ability much like a juror in a courtroom is asked to do. Today we get the news interpreted far too often rather than reported.”
The financier-turned-publisher’s efforts to reinvent the Globe as a business have been mixed. Expanded print sections, for the most part, have not worked out, as advertising to support those sections failed to materialize. Crux, a free website devoted to covering the Catholic Church, was given away to its star columnist, John Allen. A new $75 million printing plant in Taunton got off to a slow start, resulting in poor quality, late and missed deliveries, and the loss of client publications such as the Boston Herald and USA Today. A revamped version of Boston.com, stripped of Globe content, never really achieved liftoff.
On the other hand, the standalone website Stat, which covers health and life sciences, keeps chugging along. The newsroom and business operations were moved from the paper’s hulking, outmoded plant in Dorchester (sold for about $80 million) to downtown Boston. The Globe’s journalism remains excellent, and the newsroom, with about 220 full-timers, is far larger than it would have been if the paper had fallen into the hands of a corporate chain — as we saw this week with New York’s Daily News, whose staff was cut in half by tronc, its bizarrely named owner.
According to The Washington Post, the Daily News had as many as 400 full-time editorial employees in the late 1980s. After this week’s cuts, that number is now about 45 — an indication not only of how fortunate the Globe has been to have Henry at the helm, but of how bad it might get if he can’t turn things around.
A transcript of my email conversation with Henry follows.
Q: From time to time people tell me that you are considering selling the Globe. Lately that kind of talk has been more persistent — I’ve heard people say that you’re tired of losing money and perhaps tired of the recent controversies. So: Are you planning to sell the Globe?
A: We have had no discussions about selling nor is anything contemplated. I don’t think of selling any local assets during my lifetime. Linda and I love and are committed to this city.
The Globe cannot ever seem to meet budgets — on either the revenue side or the expense side and I am not going to continue that. This has always been about sustainability rather than sizable, endless, annual losses. That is frustrating and due to a combination of mismanagement and a tough industry.
Q: If you are not planning to sell the Globe, are you committed to keeping it for the foreseeable future, which I’ll define as the next three to five years?
A: There is no time frame, honestly. We want to do our part and will, but ultimately the community’s support and the excellence of the paper will determine the long-term future.
I believe this community will support a news organization of this caliber. Brian has done a terrific job of early on moving us primarily into local reporting and over the past year or so has really moved us to more and more relevant, interesting and compelling stories across New England. Every day there are “can’t miss” stories.
Journalism is under attack in this country. We all know facts are under attack. Facts. What should be under attack in journalism these days are not facts but the lack of objective reporting. Personally I reject the notion that you can’t have highly objective reporting although the media seems to believe it isn’t possible. To me that is a long-held myth that has no place in a democracy. A news journalist (as opposed to a columnist) has an obligation to sift through whatever evidence he or she can find and give the reader what actually has happened or is happening to the best of his or her ability much like a juror in a courtroom is asked to do. Today we get the news interpreted far too often rather than reported.
Q: When I was doing my reporting for my book “The Return of the Moguls,” you and others told me that the Globe’s revenues were about $300 million a year. Could you tell me what they are today? What is the gap between revenues and expenses — in other words, how much are you losing?
A: The annual losses are just not sustainable but even if I personally felt that it was acceptable to continue losing significant sums, it does not put the news organization on the road to sustainability. Sooner or later it must sustain itself and it will — again though it will require the Globe convincing the community that it is worthwhile to support.
Q: Do you have concrete plans to fill the gap and move to break-even? You’ve had some success in charging for digital subscriptions, but what can you point to beyond that? How many digital-only subscribers do you now have — did you meet the 100,000 target that had been announced for the end of June?
A: Bridging the gap will not be easy but we have been working on it all year. Last week [early July] we were at 94,797 digital-only subscribers. While the numbers continue to grow, advertising revenues across the country are being gobbled up by Google and Facebook. Bloomberg today reported, “Omnicom Group suffered its biggest decline in nine years after posting sluggish results, renewing concerns that the ad giant can weather media disruption spurred by the likes of Google and Facebook.”
Q: Do you believe the Taunton printing problems have been straightened out or are at least under control? Contracted work was supposed to be a big part of your strategy, but you have lost customers, including the Boston Herald and USA Today. Do you have a strategy to sign up new customers or to lure back old ones (or both)?
A: Yes, and everyone there has been doing everything they can to reduce costs while at the same time getting used to new equipment that initially was extremely challenging.
Whether or not we print other publications comes down to cost primarily. Our cost structure was such that the Herald could be printed more cheaply out of the area. Our costs also led to minimal profit from printing other papers. If we can get our costs in line and be efficient enough we will have almost certainly have more commercial clients than The New York Times.
Q: When will you name a successor to editorial-page editor Ellen Clegg, who recently announced her retirement? [Clegg and I plan to work on a project together. See this disclosure.] Have you chosen anyone? Can you say who that is?
A: This is an extremely important position so we will take our time. Ellen has done a superb job for us and we will miss her.
Q: What do you expect the Globe’s adoption of The Washington Post’s Arc platform is going to accomplish for you? When will that be implemented?
A: I’m not the best person to talk with about this, but it is exciting. Our number one issue is reader experience and having an app experience across platforms as well as a new site will be great for readers.
Don Seiffert of the Boston Business Journal reports that Boston Globe editorial-page editor Ellen Clegg has announced her retirement, and he notes that sports editor Joe Sullivan recently said he would retire as well.
I suspect the sports section will be just fine. Clegg’s shoes, on the other hand, may prove to be difficult to fill. A longtime Globe employee, Clegg followed Peter Canellos, an exceptionally thoughtful editor who took a top job at Politico after leaving the Globe several years ago. Clegg proved to be an innovator both online and in print. More important, she has a close working relationship with owners John and Linda Henry, which has really mattered given the Henrys’ ongoing interest in the editorial pages. You’ll find a synopsis of those innovations in an interview I did with Clegg for the Nieman Journalism Lab earlier this year.
And now for some personal news. For the past several months Clegg and I have been talking about working together on a project, probably a textbook about opinion journalism. I’ve known for a while that she was retiring — the project is not something I could take on if she’d stayed at the Globe given the conflict of interest with my work at “Beat the Press” and WGBH News. So I’m glad Clegg’s departure is finally out in the open.
Although we’ve sketched out a few ideas, we are a long way from producing anything. She’s not leaving the Globe until mid-August. I just wanted to let you know that Ellen and I will be working together before you heard it from anyone else.
Two top Boston Globe executives, managing director Linda Pizzuti Henry and president Vinay Mehra, sent this out to the staff earlier this afternoon. A source passed it on a little while ago. As you’ll see, the message concerns a charge by Hilary Sargent, a former top editor at Boston.com, that she was sexually harassed by Globe editor Brian McGrory in a text message, which she posted on Twitter this past Monday.
The full text of Henry and Mehra’s message (except for an internal link for reporting employee concerns) follows.
As you may be aware, a former employee has publicly suggested that there was an inappropriate text exchange between Brian McGrory and her. As we discussed last fall and at the last newsroom Town Hall, we are deeply committed to creating a safe, comfortable, welcoming working environment for all employees. We have multiple avenues for employees to use to escalate concerns and will work to expeditiously address any issues raised going forward or looking back.
This issue is no exception. When we first learned about the social media discussion mentioned above, we began investigating to gather as much relevant information as we could. We discussed the issue with Brian in an attempt to understand both the nature of any exchanges between the two parties and also whether or not these exchanges occurred during her employment. We also reached out to Ms. Sargent, the former employee, to ascertain the timing and context of the text in question. At this time it is still unclear when these exchanges took place.
We expect to have resolution on this matter soon but did not want to wait another day to connect with you directly. We want to reiterate how important your work is, how important your contributions are to us and how seriously we take assertions of improper conduct.
If there is anything you would like to discuss related to this matter or any others, please do not hesitate to reach out to us or any member of the management or human resources team….