The Philadelphia Inquirer is getting rid of most of its comments. Why?
Commenting on Inquirer.com was long ago hijacked by a small group of trolls who traffic in racism, misogyny, and homophobia. This group comprises a tiny fraction of the Inquirer.com audience. But its impact is disproportionate and enduring.
A few years ago, after a content-management system upgrade, GBH News killed its comment sections. If anyone complained, I’m not aware of it. Every news organization should consider emulating the Inquirer — including The Boston Globe.