Why some in the media are holding back on a motive in the Club Q shootings

Pride parade in Colorado Springs. Photo (cc) 2013 by Stephen Rees.

You may have noticed some reluctance on the part of the media to label the mass killings in Colorado Springs as a hate crime aimed at the LGBTQ community. Looking at the case from the outside, the shooter certainly appears to have been motivated by anti-LGBTQ animus. He burst into Club Q, an LGBTQ club, and started firing before he was taken down by a military veteran. The Colorado Sun, quoting an anonymous police source, reported as early as Sunday that “law enforcement has collected evidence suggesting the shooting was a hate crime.”

Despite all that, many commentators are holding back. For instance, New York Times columnist Michelle Goldberg, even while decrying the right’s exploitation of anti-transgender and anti-drag show sentiment, felt compelled to write: “Perhaps we’ll learn something in the coming days that will put these murders, which took place on the eve of Transgender Day of Remembrance, into a new light, but right now, it seems hard to separate them from a nationwide campaign of anti-L.G.B.T.Q. incitement.”

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Why the caution? I suspect some of it stems from the aftermath of the mass killings at the Pulse nightclub in Orlando, Florida, in 2016. That horrifying incident claimed 49 lives. Like Club Q, the Pulse catered to the LGBTQ community, and the shootings were immediately labeled a crime motivated by hatred of LGBTQ people. And so we all believed it was — until evidence to the contrary emerged. As Jane Coaston explained in Vox in 2018, the shooter had originally intended to attack a shopping and entertainment complex but decided security was too tight. His wife told investigators that he chose the Pulse at random. Coaston wrote:

This evidence dramatically changes the mass shooting’s narrative; politicians and individuals across the political spectrum had positioned it as an anti-LGBTQ hate crime. Instead, the new evidence suggests, the Pulse nightclub shooting was intended as revenge for US anti-terror policies abroad.

The evidence emerged during the trial of the shooter’s wife, Noor Salman, whom the federal government charged with aiding and abetting and obstruction of justice. Federal prosecutors argued that Salman had helped her husband plan and orchestrate the attack.

What we later learned about the Pulse shootings is a good reminder that journalism needs to be grounded in evidence. As Bill Kovach and Tom Rosenstiel put it in their classic book “The Elements of Journalism,” our work should be grounded in “a discipline of verification.” We all know what the Colorado Springs incident looks like, but until we know for sure, cautionary language such as Goldberg’s is the proper way to frame this.

Of course, there’s an additional challenge: Before can can arrive at an understanding of what happened, we’re already on to the next mass shooting. Colorado Springs came right after the killings of three University of Virginia football players. Then, on Tuesday night, a gunman killed six people at a Walmart in Chesapeake, Virginia.

So no, we shouldn’t get ahead of the story. But what we can do at moments like this is call out politicians who try to turn us against each other because of race or sexual orientation, and whose only answer to the spread of gun-related violence is more guns. Those are universal values regardless of the details of any particular incident.

At Rolling Stone, doubt preceded publication

Screen Shot 2015-04-06 at 12.26.06 PMSabrina Rubin Erdely, the journalist at the heart of the Rolling Stone rape-story scandal, harbored doubts about “Jackie,” her principal source, all along — or, at the very least, had come to doubt her by the time the story was published.

That’s the only way I can make sense of a remarkable section that appears fairly early in the Columbia Journalism Review’s 12,000-word report on Rolling Stone’s article about a gang rape at the University of Virginia for which there turned out to be no credible evidence. The report was written by Steve Coll, dean of Columbia’s Graduate School of Journalism; Sheila Coronel, dean of academic affairs; and Derek Kravitz, a postgraduate researcher. According to the report:

A week after publication, on the day before Thanksgiving, Erdely spoke with Jackie by phone. “She thanked me many times,” Erdely said. Jackie seemed “adrenaline-charged … feeling really good.”

Erdely chose this moment to revisit the mystery of the lifeguard who had lured Jackie and overseen her assault. Jackie’s unwillingness to name him continued to bother Erdely. Apparently, the man was still dangerous and at large. “This is not going to be published,” the writer said, as she recalled. “Can you just tell me?”

Jackie gave Erdely a name. But as the reporter typed, her fingers stopped. Jackie was unsure how to spell the lifeguard’s last name. Jackie speculated aloud about possible variations.

“An alarm bell went off in my head,” Erdely said. How could Jackie not know the exact name of someone she said had carried out such a terrible crime against her — a man she professed to fear deeply?

Over the next few days, worried about the integrity of her story, the reporter investigated the name Jackie had provided, but she was unable to confirm that he worked at the pool, was a member of the fraternity Jackie had identified or had other connections to Jackie or her description of her assault. She discussed her concerns with her editors. Her work faced new pressures. The writer Richard Bradley had published early if speculative doubts about the plausibility of Jackie’s account. Writers at Slate had challenged Erdely’s reporting during a podcast interview. She also learned that T. Rees Shapiro, a Washington Post reporter, was preparing a story based on interviews at the University of Virginia that would raise serious doubts about Rolling Stone’s reporting.

Late on Dec. 4, Jackie texted Erdely, and the writer called back. It was by now after midnight. “We proceeded to have a conversation that led me to have serious doubts,” Erdely said.

You can see the problem. The story had already been published and had created a sensation. “I was shocked to have a story that was going to go viral in this way,” Erdely told the report’s authors. “My phone was ringing off the hook.” And Erdely felt queasy enough about what she had written that she was still bugging Jackie for the name of the guy who led the gang rape she claimed to have been subjected to at a UVA fraternity house.

From the time that Erdely’s story unraveled, I’ve been wondering what lessons journalists could take away from Rolling Stone’s institutional failures. Those failures were so profound and so basic that it’s hard to know how we can even look at this as a teachable moment. The lesson is “don’t do any of this.” As the CJR report makes clear:

  • Erdely had just one source, Jackie, for her account of the gang rape.
  • She made no more than a passing attempt at interviewing the alleged rapists — and, as we have seen, she never did find out the name of the supposed ringleader.
  • She also did not interview three friends of Jackie’s who supposedly spoke with Jackie shortly after the rape. As the author’s reports note, that stands out as the key failure, since they would have debunked many of the details, which in turn would likely have led to the unraveling of the entire story.

Jay Rosen of New York University has posted a must-read analysis of the CJR report. He writes, “The most consequential decision Rolling Stone made was made at the beginning: to settle on a narrative and go in search of the story that would work just right for that narrative.” Making the facts fit the story, in other words.

In reading the full CJR report, I think there are two other major problems: an understandable instinct to believe the victim (while less understandably ignoring the small internal voice saying, “No, wait, there’s something wrong here”). And a culture inside Rolling Stone that for whatever reason did not allow the story to be derailed even though everyone involved knew there were problems.

Sexual assault on campus is an enormous problem. I know there are those who question the oft-cited statistic that 20 percent of female students are victims. But whatever the true number is, it’s too high. Rolling Stone’s failures have set back efforts to do something about it. So I’ll close by noting that the CJR quotes my former Boston Phoenix colleague Kristen Lombardi on the right way to do this kind of reporting. Lombardi’s work in this area for the Center for Public Integrity truly represents the gold standard. From the report:

Problems arise when the terms of the compact between survivor and journalist are not spelled out. Kristen Lombardi, who spent a year and a half reporting the Center for Public Integrity’s series on campus sexual assault, said she made it explicit to the women she interviewed that the reporting process required her to obtain documents, collect evidence and talk to as many people involved in the case as possible, including the accused. She prefaced her interviews by assuring the women that she believed in them but that it was in their best interest to make sure there were no questions about the veracity of their accounts. She also allowed victims some control, including determining the time, place and pace of their interviews.

If a woman was not ready for such a process, Lombardi said, she was prepared to walk away.

In “The Elements of Journalism,” Bill Kovach and Tom Rosenstiel write, “In the end, the discipline of verification is what separates journalism from entertainment, propaganda, fiction, or art.”

Sabrina Rubin Erdely and her colleagues at Rolling Stone trusted (sort of) but did not verify.

This commentary also appears at WGBHNews.org.

Caitlin Flanagan on the harm caused by Rolling Stone

The single best analysis I’ve run across regarding the meltdown of Rolling Stone’s story about rape at the University of Virginia campus is by Caitlin Flanagan, the author of a long investigation into fraternities that was published by The Atlantic earlier this year.

Flanagan was interviewed by “On the Media” over the weekend. Give it a listen and you’ll understand why journalistic failures by Rolling Stone and journalist Sabrina Rubin Erdely have done so much damage to the campaign against sexual assault on campus.

The gold standard for reporting on this issue has been set by my friend and former colleague Kristen Lombardi of the Center for Public Integrity. Here is an archive of her work.