Anyway, on the dealer’s Web site the price for the 30,000-mile pit stop is $230. But once I arrived, the guy I handed my keys to told me it would be $575.
I canceled, and told him I’d have to think about it. I also told him that the online price was only $230. It must be a mistake, he informed me, to which I replied that it appeared to be a mistake aimed at fooling people into thinking they could actually afford to have their car worked on there.
He then made me a copy of the “Corolla Maintenance Schedule” the place uses in order to show me that I must be wrong. Well, guess what? The price was listed at $390 — $160 more than the online price, but $185 less than the price he’d quoted me. Then again, he’d also told me the dealership recommends an alignment at 30,000 miles, which wasn’t on either the online or the printed price list. So I guess that’s what brought it up to $575.
I am done with the dealer. I called Direct Tire of Peabody, which has done some pretty amazing work on our 1993 Volvo 240 station wagon, and was quoted a price of less than $200. And the dealership has lost another customer.
*Update: OK, I’ve been shamed into it by Ron and Adam. The dealership is Ira Toyota of Danvers. But let me offer a few caveats: (1) the guy I dealt with was completely upfront about the price once I got there, so I was in no danger of being ripped off; (2) there are probably more goodies on the $390 printed list than on the $230 online list, but I didn’t bother to do a comparison; (3) I should have printed out the online list, gone back and demanded to see a manager. But I didn’t.