The Boston Herald talks to Ben Edelman about the Boston.com T-shirt controversy. This doesn’t sound like it’s over.
The tale of the Harvard Business School professor who flipped out because he’d been overcharged $4 by a Chinese restaurant took an ugly turn Wednesday night. Boston.com, which first reported the story, posted a follow-up claiming that Ben Edelman had sent a racist email to the restaurant owner — and then replaced the follow-up with an “Editor’s Note,” explaining that the authenticity of the email couldn’t be verified. The Boston Herald has a summary of what went wrong. (Boston.com is part of The Boston Globe’s network of websites.)
The original story about Edelman, by Boston.com’s Hilary Sargent, had gone viral. Who, after all, can resist reading about a privileged Harvard professor threatening legal action against a hard-working business owner because the prices on his website hadn’t been updated for a while? So when Boston.com retracted its explosive allegation (carrying Sargent and Roberto Scalese’s bylines) that Edelman was not just a contentious jerk but a racist as well, Twitter exploded.
So what did Boston.com publish? It wasn’t long before screen grabs started to make their way around the intertubes. J. Alain Ferry posted a copy here. What happened was that after Edelman apologized to Ran Duan, whose family owns the Sichuan Garden restaurant in Brookline, someone claiming to be Edelman sent another email to the restaurant owner, writing, “You may have won the battle Duan, but at least we can agree your menu is a little less slanty-eyed.” That’s followed up by an apology for accidentally sending what was meant as a private joke, which has the effect of making the mail seem more authentic.
Edelman’s domain name, benedelman.org, is easily found on the Web, and it’s not difficult to send an email using any address you like. The Sichuan Garden website offers an email form that lets you do exactly that. One clue is that all of the legitimate emails Boston.com has posted from Edelman are marked as coming from “Ben Edelman,” whereas the racist email and subsequent apology were from “email@example.com.”
Despite the retraction, Boston.com as of this moment is still all-in on the rest of its Edelman package. We’ll see what, if anything, comes next.
Update: Kyle Alspach just posted on this at BostInno. He’s got some really interesting technical stuff.
Update II: Here’s a screen image of a tweet Sargent sent out last night that she subsequently took down:
This email to Boston Globe and Boston.com employees was sent out a little while ago by Andrew Perlmutter, executive vice president of Boston Globe Media Partners. A source passed it along to Media Nation. The main news here seems to be that David Skok continues his rise on the Globe digital side and that the company is still in ramp-up mode with the new Boston.com. Interesting stuff if you geek out on these things, as I do.
From launching Boston.com during the early days of the Internet to developing a responsively designed BostonGlobe.com in 2011, digital innovation and success have always been in our DNA here at Boston Globe Media. At the heart of this success lies the ability to evolve our products over time alongside new trends in digital consumption.
With the consumer web transforming faster than ever before, we must evolve again. In this phase in our evolution, we aim to become a world-class digital product operation. We must continue to produce great digital journalism. That is a given. But like the best web product companies today, we must also develop the ability to build and iterate products with great creativity, discipline, and efficiency. This requires a re-imagination of everything from the structure of the organization to our strategy for identifying and developing new content areas.
Luckily, we pursue this next phase with an incredibly strong foundation, anchored by our three core businesses: Boston.com, BostonGlobe.com, and our Digital Marketplaces. Because each business has the potential for independent growth, the initial step in our evolution is to build excellent, standalone digital product operations for all three properties. Great leadership and a top-notch talent base form the core of this strategy. With that as context, it is my pleasure to make some important personnel announcements.
First, I would like to formally announce that David Skok has, as part of his role as the Globe newsroom’s digital leader, taken the helm at BostonGlobe.com. David came to The Globe in early January and has been in the lead on BG.com since early April. An incredibly strong editorial and product leader, David comes to The Globe from Shaw Communications, where he ran the Global News’ website, Canada’s leading news organization. Additionally, Lauren Shea has joined the BG.com team as Product Director. Lauren comes to us from Arnold Worldwide and brings years of digital product expertise.
Second, I would like to announce that Corey Gottlieb and Angus Durocher will take over Boston.com and our Online Marketplace businesses as Executive Directors of Digital Strategy and Operations. Corey has spent five years building cutting edge digital media experiences at MLB Advanced Media. Meanwhile, Angus has over 15 years of consumer web experience, including leading and managing the front-end engineering team at YouTube for 5 years (both pre and post Google acquisition). With their remarkable combination of product, engineering, content, and marketing leadership skills, Boston.com and the Online Marketplace businesses are in great hands. In this updated structure, Corey will be responsible for Marketing, Content, and Business while Angus will oversee Technology and Design. And they will jointly guide our Product efforts.
Several other very talented individuals have also joined our digital operation recently. On the Boston.com editorial side, Adam Vacarro has joined us from Inc. Magazine while Sara Morrison and Eric Levenson have both come over from The Atlantic Wire. Please welcome them to the organization.
It is very exciting to bring these talented individuals to the organization. And this is just the beginning. Our leadership teams are building high-growth strategic roadmaps for their respective businesses, and we will continue to bring in top-tier talent to help us grow. In other words, the future looks very bright for us. We have a lot to accomplish and many challenges to overcome, but I know we are building the team to do it.
Here we go.
Update. And now we learn that Laura Amico, the cofounder of Homicide Watch, will be joining BostonGlobe.com as news editor for multimedia and data projects. This is a huge move (disclosure: Laura and her husband and journalistic partner, Chris Amico, have worked with us at Northeastern) as well as a very smart one.
Still more. Here’s the announcement from David Skok:
I’m thrilled to announce that Laura Amico, the founder of Homicide Watch, will be joining the Globe newsroom to take on the new position of News Editor, Multimedia and Data Projects.
Without exaggeration, I can say that Laura is a bit of a rockstar and a trailblazer in the digital journalism community. She was both the first Nieman-Berkman Fellow in Journalism Innovation at Harvard and the first MJ Bear fellow through the Online News Association. She also teaches at Northeastern University and is the editor of WBUR’s Learning Lab.
Reporting to Jason Tuohey, Laura will oversee our talented data team along with our new metro producer, Andy Rosen.
Having someone of Laura’s pedigree to help push our creative efforts on story-centric journalism is a tremendous coup. While Laura is most well-known for building the Homicide Watch platform, in our conversations, I’ve found that she possesses an intrinsic understanding of how to engage digital audiences in unique, purpose-driven, community journalism.
Laura understands that we’ve already had some great success with immersive multimedia reporting projects, most recently with Maria Sacchetti and Jessica Rinaldi’s ‘Unforgiven,’ the year-long Spotlight ‘Shadow Campus’ investigation, and the Filipov, Wen, Jacob’s triumvirate on the ‘Fall of the House of Tsarnaev.’ I’m confident that Laura’s diversity of thought will take us in new, extraordinary directions.
Laura (@LauraNorton) will join the Globe newsroom in late August.
When Amazon.com founder Jeff Bezos bought The Washington Post last year for the paltry sum (especially for him) of $250 million, newspaper observers hoped that it presaged a new era for the struggling daily. For now, at least, it looks like those hopes are becoming a reality.
The Post is ramping up. Michael Calderone of The Huffington Post reported recently that the paper has hired 50 full-time staff journalists so far in 2014, and that it is making at least a partial return to its status as a national newspaper — a status it had retreated from during the final years of Graham family ownership. Executive editor Marty Baron told Calderone:
We’ve talked a lot about the need to grow. We’ve said that in order to grow, we have to look outside our own immediate region and the only opportunity for growth is digital. We are looking at growth opportunities around the country.
Richard Byrne Reilly recently wrote in VentureBeat that Bezos isn’t quite the hands-off owner that he appears to be, taking a deep interest in the paper’s digital initiatives. According to Reilly:
With chief information officer and technology vice president Shailesh Prakash at the helm, Bezos is pumping cash into the once staid company’s IT infrastructure. Lots of it. The new leadership has put 25 computer engineers into the newsroom, helping reporters craft multifaceted digital stories for mobile devices.
The Post’s expansion is a heartening development, and it’s one we’re seeing unfold in Boston as well. Red Sox principal owner John Henry, whose $75 million purchase of The Boston Globe was announced just days before Bezos said he was buying the Post, has, like Bezos, shown a willingness to try to grow his news organization out of the doldrums into which it had fallen.
The Globe is making some interesting moves into video; has redesigned its nearly two-decade-old free Boston.com site while moving all Globe content behind a flexible paywall at BostonGlobe.com; has developed new verticals for innovation and technology (BetaBoston) and arts and entertainment (RadioBDC and BDCWire); and will soon unveil a standalone site covering the Catholic Church.
As for the Post, it’s notable that its comeback coincides with a serious misstep at The New York Times — the botched firing of executive editor Jill Abramson. Combined with the loss this week of the Times’ chief digital strategist, Aron Pilhofer, to The Guardian, and the release of an internal report criticizing the Times’ own digital strategy, it may not be an exaggeration to suggest that energy and momentum have swung from the Times to the Post. (To be sure, the Times’ new executive editor, Dean Baquet, enjoys an excellent reputation.)
From the Pentagon Papers and Watergate in the early 1970s until about a decade ago, the Times and the Post were often mentioned in the same breath as our two leading newspapers. Good as the Post was during the final years of the Graham era, budget-cutting allowed the Times to open up a lead and remain in a category of its own.
It would be great for journalism and for all of us if Bezos, Baron and company are able to level the playing field once again.
Photo (cc) by Steve Jurvetson and used under a Creative Commons license. Some rights reserved.
There’s a bit of non-baseball news at the end of Boston Globe baseball reporter Peter Abraham’s latest:
Finally, a programming note. All our written content will be exclusively in the Globe and on BostonGlobe.com from now on. That includes Nick Cafardo, Dan Shaughnessy, Chris Gasper, Julian Benbow and me. The Extra Bases blog on Boston.com will not have contributions from Globe baseball reporters.
The move is in accord with an announcement recently made by Globe editor Brian McGrory, so it’s not really a surprise — more of a confirmation. With the Globe’s online paywall a lot leakier than it used to be, there’s really no need for cross-platform sharing anymore.