Tag Archives: Boston.com

Globe executive announces digital moves

This email to Boston Globe and Boston.com employees was sent out a little while ago by Andrew Perlmutter, executive vice president of Boston Globe Media Partners. A source passed it along to Media Nation. The main news here seems to be that David Skok continues his rise on the Globe digital side and that the company is still in ramp-up mode with the new Boston.com. Interesting stuff if you geek out on these things, as I do.

Colleagues —

From launching Boston.com during the early days of the Internet to developing a responsively designed BostonGlobe.com in 2011, digital innovation and success have always been in our DNA here at Boston Globe Media. At the heart of this success lies the ability to evolve our products over time alongside new trends in digital consumption.

With the consumer web transforming faster than ever before, we must evolve again. In this phase in our evolution, we aim to become a world-class digital product operation. We must continue to produce great digital journalism. That is a given. But like the best web product companies today, we must also develop the ability to build and iterate products with great creativity, discipline, and efficiency. This requires a re-imagination of everything from the structure of the organization to our strategy for identifying and developing new content areas.

Luckily, we pursue this next phase with an incredibly strong foundation, anchored by our three core businesses: Boston.com, BostonGlobe.com, and our Digital Marketplaces. Because each business has the potential for independent growth, the initial step in our evolution is to build excellent, standalone digital product operations for all three properties. Great leadership and a top-notch talent base form the core of this strategy. With that as context, it is my pleasure to make some important personnel announcements.

First, I would like to formally announce that David Skok has, as part of his role as the Globe newsroom’s digital leader, taken the helm at BostonGlobe.com. David came to The Globe in early January and has been in the lead on BG.com since early April. An incredibly strong editorial and product leader, David comes to The Globe from Shaw Communications, where he ran the Global News’ website, Canada’s leading news organization. Additionally, Lauren Shea has joined the BG.com team as Product Director. Lauren comes to us from Arnold Worldwide and brings years of digital product expertise.

Second, I would like to announce that Corey Gottlieb and Angus Durocher will take over Boston.com and our Online Marketplace businesses as Executive Directors of Digital Strategy and Operations. Corey has spent five years building cutting edge digital media experiences at MLB Advanced Media. Meanwhile, Angus has over 15 years of consumer web experience, including leading and managing the front-end engineering team at YouTube for 5 years (both pre and post Google acquisition). With their remarkable combination of product, engineering, content, and marketing leadership skills, Boston.com and the Online Marketplace businesses are in great hands. In this updated structure, Corey will be responsible for Marketing, Content, and Business while Angus will oversee Technology and Design. And they will jointly guide our Product efforts.

Several other very talented individuals have also joined our digital operation recently. On the Boston.com editorial side, Adam Vacarro has joined us from Inc. Magazine while Sara Morrison and Eric Levenson have both come over from The Atlantic Wire. Please welcome them to the organization.

It is very exciting to bring these talented individuals to the organization. And this is just the beginning. Our leadership teams are building high-growth strategic roadmaps for their respective businesses, and we will continue to bring in top-tier talent to help us grow. In other words, the future looks very bright for us. We have a lot to accomplish and many challenges to overcome, but I know we are building the team to do it.

Here we go.

Andrew

Update. And now we learn that Laura Amico, the cofounder of Homicide Watch, will be joining BostonGlobe.com as news editor for multimedia and data projects. This is a huge move (disclosure: Laura and her husband and journalistic partner, Chris Amico, have worked with us at Northeastern) as well as a very smart one.

Still more. Here’s the announcement from David Skok:

I’m thrilled to announce that Laura Amico, the founder of Homicide Watch, will be joining the Globe newsroom to take on the new position of News Editor, Multimedia and Data Projects.

Without exaggeration, I can say that Laura is a bit of a rockstar and a trailblazer in the digital journalism community. She was both the first Nieman-Berkman Fellow in Journalism Innovation at Harvard and the first MJ Bear fellow through the Online News Association. She also teaches at Northeastern University and is the editor of WBUR’s Learning Lab.

Reporting to Jason Tuohey, Laura will oversee our talented data team along with our new metro producer, Andy Rosen.

Having someone of Laura’s pedigree to help push our creative efforts on story-centric journalism is a tremendous coup.  While Laura is most well-known for building the Homicide Watch platform, in our conversations, I’ve found that she possesses an intrinsic understanding of how to engage digital audiences in unique, purpose-driven, community journalism.

Laura understands that we’ve already had some great success with immersive multimedia reporting projects, most recently with Maria Sacchetti and Jessica Rinaldi’s ‘Unforgiven,’ the year-long Spotlight ‘Shadow Campus’ investigation, and the Filipov, Wen, Jacob’s triumvirate on the ‘Fall of the House of Tsarnaev.’ I’m confident that Laura’s diversity of thought will take us in new, extraordinary directions.

Laura (@LauraNorton) will join the Globe newsroom in late August.

— David

Bezos’ bucks may re-ignite Post-Times competition

Jeff Bezos

Jeff Bezos

When Amazon.com founder Jeff Bezos bought The Washington Post last year for the paltry sum (especially for him) of $250 million, newspaper observers hoped that it presaged a new era for the struggling daily. For now, at least, it looks like those hopes are becoming a reality.

The Post is ramping up. Michael Calderone of The Huffington Post reported recently that the paper has hired 50 full-time staff journalists so far in 2014, and that it is making at least a partial return to its status as a national newspaper — a status it had retreated from during the final years of Graham family ownership. Executive editor Marty Baron told Calderone:

We’ve talked a lot about the need to grow. We’ve said that in order to grow, we have to look outside our own immediate region and the only opportunity for growth is digital. We are looking at growth opportunities around the country.

Richard Byrne Reilly recently wrote in VentureBeat that Bezos isn’t quite the hands-off owner that he appears to be, taking a deep interest in the paper’s digital initiatives. According to Reilly:

With chief information officer and technology vice president Shailesh Prakash at the helm, Bezos is pumping cash into the once staid company’s IT infrastructure. Lots of it. The new leadership has put 25 computer engineers into the newsroom, helping reporters craft multifaceted digital stories for mobile devices.

The Post’s expansion is a heartening development, and it’s one we’re seeing unfold in Boston as well. Red Sox principal owner John Henry, whose $75 million purchase of The Boston Globe was announced just days before Bezos said he was buying the Post, has, like Bezos, shown a willingness to try to grow his news organization out of the doldrums into which it had fallen.

The Globe is making some interesting moves into video; has redesigned its nearly two-decade-old free Boston.com site while moving all Globe content behind a flexible paywall at BostonGlobe.com; has developed new verticals for innovation and technology (BetaBoston) and arts and entertainment (RadioBDC and BDCWire); and will soon unveil a standalone site covering the Catholic Church.

As for the Post, it’s notable that its comeback coincides with a serious misstep at The New York Times — the botched firing of executive editor Jill Abramson. Combined with the loss this week of the Times’ chief digital strategist, Aron Pilhofer, to The Guardian, and the release of an internal report criticizing the Times’ own digital strategy, it may not be an exaggeration to suggest that energy and momentum have swung from the Times to the Post. (To be sure, the Times’ new executive editor, Dean Baquet, enjoys an excellent reputation.)

From the Pentagon Papers and Watergate in the early 1970s until about a decade ago, the Times and the Post were often mentioned in the same breath as our two leading newspapers. Good as the Post was during the final years of the Graham era, budget-cutting allowed the Times to open up a lead and remain in a category of its own.

It would be great for journalism and for all of us if Bezos, Baron and company are able to level the playing field once again.

Photo (cc) by Steve Jurvetson and used under a Creative Commons license. Some rights reserved.

Boston Globe, Boston.com moving farther apart

There’s a bit of non-baseball news at the end of Boston Globe baseball reporter Peter Abraham’s latest:

Finally, a programming note. All our written content will be exclusively in the Globe and on BostonGlobe.com from now on. That includes Nick Cafardo, Dan Shaughnessy, Chris Gasper, Julian Benbow and me. The Extra Bases blog on Boston.com will not have contributions from Globe baseball reporters.

The move is in accord with an announcement recently made by Globe editor Brian McGrory, so it’s not really a surprise — more of a confirmation. With the Globe’s online paywall a lot leakier than it used to be, there’s really no need for cross-platform sharing anymore.

Boston.com’s anonymous sports blogger to be unmasked

Screen Shot 2014-03-24 at 7.41.18 PMOn Sunday at 5:11 p.m., The Boston Globe’s free Boston.com site published a toughly worded blog post about Jerry Remy’s future with New England Sports Network.

Headlined “Case closed: Red Sox fans not obligated to pay for Jared Remy’s defense,” the writer argued that NESN had a public-relations problem on its hands following a Globe investigation into Jerry Remy’s son Jared, accused of murdering his girlfriend, Jennifer Martel. The writer also found it ironic that NESN would remove Jenny Dell from Red Sox coverage because of her relationship with third baseman Will Middlebrooks while Jerry Remy stays in the broadcast booth.

And, oh yes, there was this: the writer was anonymous, identified only as the Obnoxious Boston Fan.

I’d never seen an anonymous blog on Boston.com before. And though I agreed with some of the sentiments he expressed in his post about Remy, it struck me as journalistically and ethically inappropriate for the Globe to be giving a platform to any anonymous writers — let alone one who was casting aspersions on others.

In response to my inquiry, David Skok, the digital adviser to Globe editor Brian McGrory, told me by email that Mr. OBF will henceforth be writing under his name. Skok said:

We are in the midst of reviewing all of the content being posted on Boston.com and BostonGlobe.com as we continue to move forward with the relaunch and the separation of the two properties.

During this review process, we discovered that one of our community voice bloggers was posting anonymously on the site. We don’t believe that this adequately meets our journalistic principles and practices for all of our Boston Globe Media Partners properties. As a result, the blogger known as the, ‘Obnoxious Boston Sports Fan’ will be identifying himself in all future posts.

We are also excited to announce that we are bringing several of our best ‘community voices’ on as freelance writers who will go through the standard copy editing process required for all of our freelancers. We believe that these voices are valued contributors to Boston.com and we look forward to giving their work the exposure and amplification that it deserves.

As a result of these changes, we have notified all of our contributors that the community voices program will be ending at the end of the month. We want to thank all of our bloggers for their contributions through the years and we hope that they will continue to be a part of our digital community.

And yes, according to Skok, Mr. OBF made the cut.

Here, by the way, is Boston.com’s Community Voices page. Other than Mr. OBF, Skok did not say who will be staying and who will be leaving.

On Twitter earlier today, Mr. OBF claimed he has won “multiple APSE awards” (and perhaps he has) as well as “a staff Pulitzer.” I have asked Mr. OBF for a response to the news that he will now have to identify himself, and I’ll post it if I hear from him. Regardless, it sounds like we’ll know who he is soon enough.

Update: And here is Mr. OBF’s response (drum roll, please): “Looking forward to it.”

Update II: Originally I wrote that Skok had told me Mr. OBF’s anonymous status had simply fallen through the cracks. I’ve removed it because it was my characterization of what he said, and it seems too close to a direct quote.

Update III: In case you’re clicking to this post directly, I want to let you know about this.

Thinking through the Globe’s multi-site strategy

BG frontThis post has also been published at WGBH News.

After I posted an item yesterday speculating that The Boston Globe’s lower paywall might eventually lead to the end of the paper’s two-site strategy, Jack Gately tweeted at me that the Globe actually seems to be going in the opposite direction. With the addition of its BetaBoston site, unveiled on Monday, the paper now has three.

And that’s just the beginning. Soon the Globe will launch a separate site for all things Catholic, in part so that it can showcase its prized new religion reporter, John Allen. Incumbent religion reporter Lisa Wangsness will continue. And yesterday editor Brian McGrory announced that Boston.com community engagement editor and former metro editor Teresa Hanafin will edit the new venture.

So is this a splintering of the Globe’s identity? I don’t think so. And today’s front page may serve as a good indication of how the different sites will work together. The lead story, on private repo companies that are using license-plate scanners, is from BetaBoston, and was written by Shawn Musgrave. He, in turn, is the editor of MuckRock, an independent public-records project that is affiliated with the Globe. (Here’s a 2012 interview I did with MuckRock founder Michael Morisy for the Nieman Journalism Lab. Morisy is also the editor of BetaBoston.)

What the Globe seems to be embracing is a hub-and-spoke model. The Globe, in print and online, is the hub. Spokes reach out to specialty projects such as BetaBoston, the entertainment site BDCWire (part of the Globe’s Radio BDC project), the religion site and whatever else may be in the works. It’s similar to how The New York Times handles Dealbook, or how The Washington Post interacts with Wonkblog, both before and after the departure of Ezra Klein. The idea is to foster semi-free-standing projects that generate a lot of content, some of which migrates along the spokes and into the hub.

That’s quite different from the business strategy of offering the paid BostonGlobe.com site and the free Boston.com. Those are intended as two entirely different ventures, and McGrory’s memo yesterday made it clear that they are going to be separated even more going forward.

Beginning of the end for the Globe’s two-site strategy?

320px-Twenty_dollar_billsBoston Globe editor Brian McGrory made a series of announcements earlier today about changes and appointments inside the Globe newsroom. His memo is online at Poynter. The most important news is that the Globe’s digital paywall is being lowered to allow access to 10 free articles a month before non-subscribers are asked to pay.

The spin on McGrory’s announcement is that this represents some sort of 180-degree turn. It doesn’t. It is a significant adjustment, but the Globe has been tweaking the paywall ever since its debut in the fall of 2011. About a year ago, for instance, I wrote a story for the Nieman Journalism Lab that the Globe was tightening up on social sharing in the hopes of persuading more people to pay. Now it’s moving in the other direction. But mid-course corrections have been part of the strategy from the beginning.

Not to get ahead of the story, but I wonder if the Globe’s move toward a much looser paywall might lead to the eventual abandonment of its two-site strategy — the paid BostonGlobe.com site and the free Boston.com. Yes, McGrory also announced some new appointments for Boston.com. But what’s now Boston.com content could be folded into BostonGlobe.com as free, online-only content that supplements the paid material. Newspapers like The New York Times and The Washington Post have large amounts of online-only content but only one site.

A number of people I’ve talked with find the two-site strategy confusing. I have a more basic complaint: as a paying subscriber, I don’t think I should have to go to Boston.com for anything, whether it be Red Sox items or lottery numbers. It should all be on the site that I’m paying for.

McGrory’s announcement signals not a revolution but an evolution. It will be interesting to see what comes next.

Update: Gin Dumcius points out that McGrory’s memo says the two sites will remain separate and may even compete with each other. I want to emphasize that I don’t think the end of the two-site strategy is coming any time soon. I just think the machinery has been set in motion so that it might eventually make sense.

Six takeaways from BoMag’s big John Henry profile

John Henry

John Henry

This article was posted earlier at WGBH News.

The local media community has been buzzing since Tuesday, when Jason Schwartz’s 5,000-word Boston magazine article on the state of The Boston Globe under John Henry went live. The piece is chock-full of goodies, and you should read the whole thing. As you do, here are six takeaways for you to ponder.

1. It could have been a lot worse. Although we knew that Douglas Manchester, the right-wing hotel magnate who bought the San Diego Union-Tribune and unforgivably renamed it U-T San Diego, was interested in buying the Globe (he even threatened legal action after it was sold to Henry instead of him), it is nevertheless chilling to read Schwartz’s account of Manchester’s coming in and kicking the tires after the New York Times Co. put the Globe up for sale.

As I wrote in my book about online community journalism, “The Wired City,” Manchester has been described as “a minor-league Donald Trump” who uses his newspaper to promote his business interests as well as conservative causes such as his opposition to same-sex marriage.

In the Boston magazine article, Globe editor Brian McGrory tells Schwartz that “some potential bidders” — and by “some,” it’s clear that he’s including Manchester — would have “cut the living bejesus out of the place.” And Schwartz includes this delicious anecdote: “During the U-T San Diego presentation, people who were in the room attest, Manchester at one point instructed McGrory to call him ‘Papa Doug.’ McGrory did not call him Papa Doug.”

2. It’s official: The Globe is moving. Even before Henry won the Globe sweepstakes, it was clear that the next owner was likely to sell the paper’s 1950s-era Dorchester headquarters for redevelopment — a move that would presumably recoup virtually all of the $70 million Henry paid to purchase the Globe, the Telegram & Gazette of Worcester and related properties.

Henry has now made it official, telling Schwartz his goal is to move the paper to a smaller space with better access “in the heart of the city.”

Of course, the Globe still needs a printing press, not only for its own use but for other publications it prints under contract — including its tabloid rival, the Boston Herald. One likely possibility: the Telegram & Gazette’s printing facility in Millbury, which Henry said he was keeping when he announced recently that he was putting the T&G up for sale.

3. The two-website strategy needs an overhaul. Since the fall of 2011, the Globe has offered two websites: BostonGlobe.com, a paid-subscription site offering Globe content and a few extras; and Boston.com, a free site that’s been around since the mid-1990s.

The problem, Schwartz tells us, is that Boston.com, stripped of most Globe content, has been struggling, while BostonGlobe.com hasn’t produced as much revenue as Globe executives would like. The next step: a looser paywall for BostonGlobe.com to encourage more social sharing and a mobile-first Boston.com that’s still in development. (Joshua Benton has more at the Nieman Journalism Lab.)

4. Henry wants to reinvent the newspaper business. This week’s New Yorker includes a rather dispiriting account by George Packer of how Jeff Bezos and Amazon.com took over the book business. Anyone looking for signs that Bezos has a clear idea of what to do with The Washington Post, which he agreed to buy just days after Henry’s purchase of the Globe was announced, will come away disappointed — although he is, to his credit, spending money on the Post.

By contrast, Henry comes across as energized, bristling with ideas — peppering Brian McGrory with emails at all hours of the night — and getting ready to unveil new products, such as standalone websites that cover religion, innovation and other topics.

“I wanted to be a part of finding the solution for the Globe and newspapers in general,” Henry tells Schwartz. “I feel my mortality. I don’t want to waste any of the time I have left, and I felt this was a cause worth fighting for.”

5. Mike Barnicle is lurking off stage. If you were worried when you spotted Barnicle with Henry during the World Series, well, you were right to be. Barnicle, who left the Globe in 1998 after a career full of ethical missteps finally caught up with him, really does have Henry’s ear — and even supplied him with the email address of John Allen, the National Catholic Reporter journalist whom Henry successfully talked into coming to the Globe.

The old reprobate hasn’t changed, either, supplying Schwartz with a great quote that artfully combines religion with an F-bomb.

6. The executive team is now in place. By accepting publisher Christopher Mayer’s resignation, naming himself publisher and bringing in former Hill Holliday president Mike Sheehan as his chief executive officer, Henry has completed a series of moves that have remade the top layer of Globe leadership. McGrory is staying. Andrew Perlmutter, who made his bones at Atlantic Media and The Daily Beast, has replaced Jeff Moriarty, who left for a job in Britain, as the Globe’s chief digital strategist.

That’s not to rule out further change, especially if Henry’s goals aren’t met. But the sense you get is that Henry — to use a Red Sox analogy — now has his Larry Lucchino/Ben Cherington/John Farrell triumvirate in place. No doubt they all realize that winning a world championship is a lot easier than finding a profitable way forward for the beleaguered newspaper business.

BBJ scores big on two local media stories

The Boston Business Journal has come up aces during the past week with two meaty stories on local media news.

• A shaky future at the Globe. The first, published last Friday, found that confidential financial documents put together by the New York Times Co. suggest The Boston Globe was in slightly worse shape than outside observers might have imagined when the paper and several affiliated properties were sold to Red Sox principal owner John Henry for $70 million in early August. The BBJ’s Craig Douglas writes (sub. req.):

In essence, Henry is buying into a borderline breakeven enterprise already teed up for $35 million in cost cuts over a two-year period before he even walks through the door.

How bad is it? According to the documents cited by Douglas, advertising revenue at the New England Media Group (NEMG) — mainly the Globe, the Telegram & Gazette of Worcester and Boston.com — is expected to be 31 percent below the 2009 level next year. And paid print circulation revenue continues to slip despite price increases at the Globe and the T&G.

You may have heard people say at the time of the sale that Boston.com was worth more than the Globe itself. Well, I don’t think you’ve heard me say it. Print advertising remains far more valuable than online, and that holds true at NEMG as well. Douglas writes:

The Globe is by far the biggest revenue generator of the group, accounting for 69 percent, or about $255 million, of its forecasted revenue this year. The Telegram & Gazette in Worcester is next in line at $42.5 million in forecasted revenue this year, while Boston.com is on track to book about $40 million.

Print products account for about 88 percent of NEMG’s total annual revenue. That heavy reliance on print-related advertising and circulation revenue has proven particularly problematic of late, as both categories have lost ground since 2009 and are forecasted to see continued deterioration for the foreseeable future.

Douglas’ story is protected behind a paywall, but if you can find a print edition, you should. Suffice it to say that John Henry has his work cut out for him. The picture Douglas paints is not catastrophic. But it does show that the Globe is not quite as far along the road toward figuring out the digital future as some of us might have hoped.

• Tough times ahead for local papers. The other big media splash, which I linked to last night, is Jon Chesto’s analysis of the sale of Rupert Murdoch’s Dow Jones Local Newspaper Group (formerly Ottaway Newspapers) to an investment firm affiliated with GateHouse Media. The papers sold include three prominent Greater Boston dailies: The Standard-Times of New Bedford, the Cape Cod Times and the Portsmouth Herald, on the New Hampshire seacoast.

Chesto’s article is part of the BBJ’s free offerings, so by all means read the whole thing. It’s a real eye-opener, as he explains as best anyone can at this early stage what the sale and simultaneous bankruptcy of GateHouse will mean for local papers and the communities they serve. Unfortunately, indications are the news will be very bad indeed.

Fairport, N.Y.-based GateHouse, which publishes about 100 local papers in Eastern Massachusetts (including The Patriot Ledger of Quincy, The Enterprise of Brockton and The MetroWest Daily News of Framingham), will somehow be combined with the entity that holds the former Ottaway papers into a new company with the uninspired name of New Media (that may change). (Update: Chesto is a former business editor of The Patriot Ledger, which no doubt helped him write his piece with a real air of authority. And thanks to Roy Harris for reminding me of that.)

The deal with Murdoch — at $82 million, quite a bit more than I had anticipated — was done through Newcastle Investment Corp., a real estate investment trust that is part of Fortress Investment Group, which in turn is GateHouse’s principal backer.

The powers-that-be are already talking about slashing the Ottaway papers, which are among the best local dailies in the region. Chesto writes:

The papers are described as “under-managed by News Corp.” with “expense reductions of only 6% since 2010.” Translation: We can take more out of the expenses than News Corp. did. GateHouse has been an aggressive cost cutter in recent years, most notably with efforts to consolidate most of its page design and layout functions. That work was centralized in two locations, including an office in Framingham. But it will soon be downsized further, into one location in Austin, Texas.

Yes, Murdoch, the “genocidal tyrant,” is likely to prove a better steward of local journalism than the people he’s selling to.

Post-bankruptcy, with $1.2 billion in debt off their backs, the executives now running GateHouse are going to be empowered. According to a presentation put together for investors, Chesto writes, New Media may spend $1 billion to buy up local media companies over the next three years.

Chesto doesn’t say so, but if I were working for the Eagle-Tribune papers north of Boston (The Eagle-Tribune of North Andover, The Daily News of Newburyport, The Salem News and the Gloucester Daily Times), I’d be polishing that résumé right now. On the other hand, those papers have already been cut so much under the Alabama-based CNHI chain that it’s not like a new owner could do a whole lot worse.

At a time when there are reasons to be hopeful about the newspaper business thanks to the interest of people like John Henry, Jeff Bezos and Warren Buffett, the GateHouse deal shows that there are still plenty of reasons to be worried about the future.

Where are they now? (Boston Phoenix edition)

Jim Romenesko has posted an update on what happened to Boston Phoenix staff members who lost their jobs when the alt-weekly — a glossy magazine known simply as The Phoenix in its final incarnation — went out of business last March.

phoenixhedIt’s heartening to see how many of my former colleagues landed on their feet, although it would be good to see more of them find full-time media jobs. Among those who did: Carly Carioli, the editor of The Phoenix, and who’s now the executive editor (the number two position) at Boston magazine following a cup of coffee at Boston.com.

Also working full-time at BoMag is S.I. Rosenbaum; political reporter David Bernstein is a contributor there and to WGBH as well. Former editor Peter Kadzis is working part-time at WGBH, and was instrumental in bringing the Boston leg of the Muzzle Awards to WGBHNews.org earlier this summer.

Anyway, not to repeat Romenesko’s entire item. It’s well worth a look. Romenesko is also updating it as new information about ex-Phoenicians becomes available.