By Dan Kennedy • The press, politics, technology, culture and other passions

Tag: citizen journalism Page 5 of 6

Toward a Globe-al community

Beth Israel Deaconess president Paul Levy has posted an interesting item on his blog about the future of the Globe. His suggestion: Use the Web to transform the Globe into an online community, with blogger contributions running alongside the paper’s journalism. He even proposes paying bloggers with some sort of Globe scrip to buy goodies or make charitable donations. He writes:

All of sudden, regardless of actual ownership, this is now our newspaper. You have given me a reason to check in, to participate, to feel pride, and to feel a sense that you are relevant to our community in a variety of ways.

For the CEO of a major institution to embrace the “news as a conversation” model espoused by citizen-journalism advocates is an important step. Levy gets it. I also think Globe editors get it more than he gives them credit for, but he’s right to argue that they need to turn the battleship around faster than they’ve managed so far.

Update: Adam Reilly thinks we disagree. I’m not so sure. I take Levy’s suggestion as an “in addition to” sort of idea, not an “instead of.” Ideally, the Globe would foster a community around its journalism, not sacrifice the journalism for the sake of community.

Personal journalism

Dr. Denny says he’d pay a blogger $191 a year to cover his community. And what if hyperlocal bloggers cobble together user fees with advertising? “Just maybe that advertising income, paired with the subscription money, will allow you to make a living, live in a community you grow to like, raise a couple kids and become a respected journalist,” he writes.

Not a bad idea.

One way to get free content

BostonNOW, the new freebie commuter tab, has attracted a lot of attention for its goal of loading up on local blog content. Participating bloggers wouldn’t be paid right away, but might share in BostonNOW’s revenues somewhere down the line.

Well, guess what? Boing Boing caught BostonNOW running an item from the Bostonist without permission. BostonNOW provided credit and a link, but obviously that’s not good enough. It was especially stupid given that the Bostonist, unlike most Boston-area blogs, is a commercial, profit-seeking enterprise. BostonNOW editor John Wilpers has apologized and said it won’t happen again. Meanwhile, we await BostonNOW’s first authorized blog item.

You can read Wilpers’ apology here. (Via Universal Hub.)

More: We talked about BostonNOW’s prospects Friday on “Greater Boston.” The video should pop up here at some point. I also shared my thoughts on BostonNOW recently with Paul McMorrow of the Weekly Dig.

Citizen journalism and Virginia Tech

If the tragedy at Virginia Tech has produced a media star, it is surely Jamal Albarghouti, the graduate student who captured some as-it-happened video of the gunfire on his cell-phone camera. The video was posted on CNN.com and shown repeatedly on the cable channel. Albarghouti himself has been the subject of frequent interviews.

But is Albarghouti’s bravery and striking footage an example of citizen journalism at its best? Interestingly enough, NewAssignment.Net, a virtual watering hole for the citizen-journalism movement, has given voice to some skepticism. Steve Fox writes:

Consider this: the video had no inherent news value and told no story.

It did have sounds of bullets being fired and screams.

Those were bullets that killed, maimed and injured students and faculty members. This wasn’t a video game.

Is such video responsible journalism? Are these the types of Citizen Journalists that people want to see? Are we doomed to create “citizen journalists” to play the I-patsies for cable television?

Adds John McQuaid: “What is the value of something ‘live’ if you don’t know what you’re looking at? Cable execs will disagree, but ‘live and on-scene’ is not an end in itself.”

At the Citizen Media Center blog, Dan Gillmor takes a more sanguine view of how amateur and professional journalism has come together to cover the Virginia Tech story. And at Poynter.org, Al Tompkins has an extensive roundup of how students — including some hiding under desks — got out information about shootings via text messages, blogs and online forums. “If you ever had a doubt about how important it is for your newsroom to be able to tap into user-generated content, the Virginia Tech story will change that,” Tompkins writes.

What’s at a premium in confusing breaking-news stories such as this is perspective and understanding. As Fox and McQuaid suggest, the problem with the Albarghouti video isn’t that it was produced by a citizen journalist, but that it provided no context, and only added to the confusion. It was dramatic, so CNN showed it. But news has to be about more than that.

On Monday evening, I was flipping through the cable news channels, and quickly wound up watching a documentary on U.S. soldiers in Iraq instead. Why? Well, the news value of what the cable nets were reporting could be summed up in a minute or two. The rest was filler, some of it harmless, some of it not.

CNN was showing an interview with Albarghouti — and Larry King was threatening to put Dr. Phil on. I took the threat seriously and left. Fox’s Bill O’Reilly had right-wing pundette Michelle Malkin; her presence struck me as so weirdly inappropriate that I confess I didn’t stick around long enough to hear what she had to say. On MSNBC, Keith Olbermann was actually asking someone from washingtonpost.com what effect the shootings might have on the presidential campaign. Answer: Who knows?

I also heard it “reported” that it appeared the shooter was Chinese and not a student. Of course, as we soon learned, he was Korean and was indeed a student. What on earth is the value of these unverified tidbits, shoveled out there as fast as they come in and just as likely to be wrong as right? The Politico‘s Ben Smith must wonder why he got singled out for wrongly reporting that John Edwards would suspend his presidential campaign. Smith’s screw-up, after all, was hardly unique.

I don’t entirely agree with Fox and McQuaid. Surely Albarghouti’s video has some news value. But it wasn’t the story — it was part of a much bigger story. If the video lacks perspective — and it does — then it’s the media’s fault for showing it without providing that perspective.

The Boston Daily Blogger

Media Nation trivia: In the early 1980s John Wilpers and I were competitors. Back then he edited three weekly newspapers, including the Winchester Star, now part of the giant Fairport, N.Y.-based GateHouse Media chain. I edited the Winchester edition of Woburn’s Daily Times Chronicle, still owned by the Haggerty family, among the nicest people in the news business. So there you go.

Anyway, these days the much-traveled Wilpers is the editor of a nascent free daily to be called BostonNOW, which will compete directly with Metro Boston and indirectly with the Globe and the Herald. (The New York Times Co., which owns the Globe, also owns 49 percent of Metro.) Wilpers is working for Russel Pergament, a hyperactive visionary who founded the suburban Tab weeklies (long since subsumed into the chain that became GateHouse), was the first publisher of Metro Boston — owned by a European media conglomerate — and then started amNewYork, a freebie that (yes) competes with Metro New York.

It looks as though Wilpers and Pergament are looking to fill BostonNOW with gobs of blogger-provided free or nearly free content. Here’s what Wilpers says on the BostonNOW blog:

This is your opportunity, as a local blogger, photographer, artist, or pundit, to get in on the ground floor and contribute. You will get to share your perspective on living, surviving, and thriving in this amazing city. Participation in the BostonNOW experience will give you massive exposure to a huge reading audience — your words in a daily newspaper going to tens of thousands of commuters and residents; your words on a website generating thousands of page views; your words syndicated worldwide with a share of any profits going to you.

The best part? You’re already doing it on your blogs and websites. We want to give you the opportunity to share your insight with the entire city.

It’s an interesting idea, and a way to distinguish BostonNOW from the generic, wire-heavy Metro. I’m skeptical of corporate-driven citizen journalism, of course, as schemes like this strike me as little more than an opportunity to exploit volunteer labor for profit. Handled right, though, BostonNOW could wind up being a better read than Metro. Then, too, I’ve seen cereal boxes that are a better read than Metro.

Pergament and Wilpers have invited bloggers to meet them on March 10. The details are in Wilpers’ post. Wish I could be there. (Via Universal Hub.)

Citizen-journalism hype

Vin Crosbie says he’s heard enough about citizen journalism — or at least about the fantastical claims that are sometimes made for it:

It’s hard enough to find a professional journalist who can sit through 52 weeks of zoning board hearings and write intelligently about that, nonetheless finding an amateur who doesn’t have a vested interest or axe to grind and who can sit through and objectively write about those hearings….

[D]on’t get me wrong. I think that technologies via which readers can comment, help report, eyewitness, tip off, and otherwise supplement, amplify, or redirect newspaper coverage are absolutely needed. These are tools that every news organization should begin using (oops, I should have used the politically correct phrase: ‘begin sharing’) with people. I applaud BlufftonToday.com and other well conceived applications of this. And I support my friends who are helping to teach citizen journalism to the few citizens who do want to report.

But citizen journalism is a supplement, not a panacea. Citizen journalism itself isn’t going to reverse the declines in news readership, listernership, and viewership. Not by a longshot.

I agree. Citizen journalism is well worth trying, and could definitely be part of the mix that one day revives the news business. But there is nothing that brings more value to the table than reporting by professional journalists. It’s expensive, and there are no shortcuts.

Citizen journalism on the air

A small television station in Santa Rosa, Calif., has eliminated most of its news staff and will replace its evening newscasts with contributions from citizen journalists. The station, KFTY-TV, is owned by Clear Channel. Thus, this has all the makings of a profit-driven fiasco — a perversion of the promise of citizen journalism.

But you know what? Clear Channel’s bottom-line-driven motivation aside, this might prove worthwhile. As the ironically named station executive Steve Spendlove is quoted as saying, “There will be a loss in local coverage, I’m not going to lie to you. But there are a lot of other places to get most of that information.”

It’s hard to tell from this Wikipedia entry how well-served the Santa Rosa area is. But assuming that residents still have two or three local newscasts from which to choose, having another outlet doing something completely different strikes me as something well worth trying.

Here is another story on the Santa Rosa situation. And here is the KFTY Web site.

The fatal attraction of free

Frank Beacham, in an essay at TVTechnology.com, identifies the biggest challenge facing citizen journalism: the relentless attempts by corporate media companies to co-opt well-meaning amateur reporters, photographers and videographers into giving away their work in order to fatten someone else’s bottom line.

Beacham is especially upset with Yahoo and Reuters, which are teaming up to add citizen contributions to their mix while paying little or nothing for them. Beacham writes:

It’s a good thing that Abraham Zapruder, the pioneering citizen journalist who aimed his 8mm movie camera toward the Kennedy motorcade in Dallas on Nov. 22, 1963, was not dealing with Reuters. It’s doubtful he would have gotten the $150,000 payment — about half a million in today’s currency — when he sold the footage to Life magazine.

Who do these media companies think they are fooling? They are making a blatant attempt to build news organizations based on free user- provided content.

There is, however, a significant flaw in the corporate-defined citizen-journalism model. Good journalism may be hard, but technology is easy. And rather than giving it away to Yahoo, Reuters et al., most citizen journalists are doing it themselves.

Earlier this week the Knight Citizen News Network released an important new report titled “Citizen Media: Fad or the Future of News?” Unlike Beacham’s essay, the Knight report focuses on so-called hyperlocal journalism — blogs dedicated to one community, or even to just a neighborhood.

And, here, the DIY ethic is alive and well. I haven’t had a chance to do more than skim the report, but I can tell you that the focus is on independent sites. Many of these are being run by professional journalists with an eye toward making a profit, such as the New Haven Independent and Baristanet — a new opportunity for journalists trying to survive in a shrinking business. Some corporate media experiments, such as GateHouse’s Wicked Local sites in Eastern Massachusetts, are given a look as well.

I think it’s likely — or at least I hope — that the very real problem identified by Beacham will turn out to be self-correcting. Corporate media executives who genuinely want to use citizen-media tools to build community and experiment with new business models will be rewarded for their efforts.

But those who think they can profit by suckering amateurs into giving away their content will soon discover that what they’ve created a host of new competitors.

Not wild about Harry

I might have stumbled across the blog Squaring the Globe once or twice in the past. This morning, though, I paid a visit on Universal Hub‘s recommendation. What I found was — well, odd.

Today’s complaint by our blogger, Harry, is that a Globe story by Charles Radin about the closing of an Episcopal church in Attleboro is biased against the priest and the congregation, who are being forced to leave by the diocese after affiliating with a Rwandan branch that opposes the American church’s liberal views on homosexuality. As Radin points out, this is becoming increasingly common as liberal and conservative Episcopalians split apart.

Harry lodges a couple of weird complaints in this post. First, he writes:

Monday’s Boston Globe front page carries this picture of the last service of an Episcopal congregation in their Attleboro church. The photo’s label “Schism brings a church closing” as well as the story’s headline “Worshipers vacate Episcopal church” are both inaccurate half-truths. This congregation is being evicted on 2 weeks notice by the US Episcopal church hierarchy.

Really? How are either the caption or the headline even remotely incompatible with the word “eviction”? In any case, here is Radin’s lede, from which Harry does not quote:

In a service overflowing with tears, hugs, and evocations of historic persecution of Christians, members of All Saints Anglican Church of Attleboro held their last service yesterday in their North Main Street building and bowed to orders from the Episcopal Diocese of Massachusetts that they vacate the premises.

An eviction, in other words.

The other part of Harry’s post that I’m scratching my head over is his conclusion, in which he approvingly cites a story in the Sun Chronicle of Attleboro for quoting the Rev. Lance Giuffrida. Writes Harry: “The story about the church closing in the local Attleboro Sun Chronicle quotes the priest’s dilemma more poignantly: ‘I didn’t change. … I preached the same thing for 30 years. I didn’t move. I just stood.'”

The clear implication is that Radin’s Globe story fell short by not offering up a similar quote from Giuffrida. Yet here is the second paragraph of Radin’s story:

“I never meant us to be at this time and place,” said the Rev. Lance Giuffrida, his voice cracking as he addressed about 160 worshipers who filled the sanctuary nearly to capacity. “I didn’t do anything differently than when you called me” to the church’s pulpit in 2001.

Different words, but precisely the same sentiment.

I love the idea of citizen journalists like Harry holding the mainstream media to account. Squaring the Globe may not have a huge following, but it’s important because it’s part of the blogging ecosystem. (After all, with a very few exceptions no single blog is so important that it stands on its own.)

Unfortunately, based on this post, it seems that Harry is so caught up in his belief that the Globe is biased that he can’t see a straightforward news story when it smacks him in the face.

Conversation versus competition

One of the more interesting news-of-the-future experiments taking place right now is at the Gannett newspaper chain. As Wired reported last November, Gannett’s 90-plus papers, which include the ubiquitous but unloved USA Today, have embraced the conversational model of news, encouraging readers to become citizen journalists by contributing stories and by lending a hand in certain types of investigations.

Trouble is, Gannett, with its lust for high profit margins, is not necessarily the ideal avatar of journalistic innovation. A recent Washington Post article portrayed online mobile journalists — “mojos” — at Gannett’s News-Press of Fort Myers, Fla., as little more than cheap content providers working for an editor who gets antsy if no one has posted anything in the last 15 minutes.

Now comes Lisa Williams of Placeblogger, who reports that, in Muncie, Ind., Gannett wants to play the game but is refusing to abide by the rules.

Let me back up for a moment. Within the news media, as in many businesses, there are two ways of dealing with competition: you ignore it or you denigrate it. Thus the Herald does not recommend stories in the Globe, Channel 5 does not tell you to turn to Channel 4 for more details and WRKO Radio (AM 680) does not suggest that you switch to Paul Sullivan on WBZ (AM 1030) in order to get away from the loathsome Michael Savage.

In the news-is-a-conversation model, though, you’re supposed to link to anyone and everyone. The idea is that competition is an outmoded concept, and the more content you can bring together, the better it is for everyone: bigger audience, richer conversation and maybe, someday, more money. (Someone, after all, has to pay for all this stuff, even if finances are usually left out of the equation.)

Gannett, according to Williams, is trying to have it both ways — embracing the new conversational model while sticking with the old competition model. The citizen-journalism site of Gannett’s Star Press of Muncie does not allow linking to the Muncie Free Press, an independent Web site. The guy who runs the Free Press says he’s been told the only way his site will get a mention in the Star-Press is if he buys an ad.

Williams writes:

Refusing to link to local blogs that aren’t hosted by the paper cuts off a newspaper-based community from valuable sources of new readers — and it means that while the paper may stay the paper of record for their community, they’ll never be the website of record for their community.

One of the fundamental things to understand about the net is that it’s possible to grow the pie — linking to people doesn’t mean you have fewer readers; in the long run it may mean that you have more.

Now, I’m not going to pull a Jeff Jarvis and start ranting that the Star Press folks are a bunch of clueless slugs who don’t get it. I understand the instinct. To the Star Press, the Free Press is competition. Why help it out?

Still, I think that if Gannett is going to try the news-is-a-conversation model, it ought to go all the way. As it stands, Gannett is trying to open itself up and wall itself off at the same time. Company officials want readers to contribute content, yet they won’t allow anyone to call attention to other content. They want to take, but they won’t give back. That’s repugnant, in my view.

Granted, Gannett officials can’t lose sight of its dual missions, which are to report the news and to make money. But given that they’ve made a bet-the-company gamble on experimentation, they might as well see it through. If it’s not working, they can always adjust later on.

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