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Somehow, the Boston Herald keeps on keeping on

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On May 31, 2016

In Media

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Murdoch to the rescue: December 3, 1982

Chris Sweeney has written a sharp piece for Boston magazine on the state of the Boston Herald, the city’s number-two daily. As is generally the case with stories about the Herald, the overarching theme is: How much longer can the struggling tabloid cling to life?

And yet I wonder if that’s the right question. For a decade starting in the mid-1990s, I covered the Herald‘s ups and downs as the media columnist for the Boston Phoenix. If I had a dime for every person who told me the Herald had six months to live, I’d be a very rich man. Sadly, it was the Phoenix that didn’t survive.

As Sweeney notes, the Herald these days seems more like an extension of its online radio station than a standalone newspaper. Nearly two years ago editor Joe Sciacca gave me a tour of the paper’s new headquarters in South Boston, and I was impressed with what I saw—especially the amount of space devoted to multimedia and to the modern radio facilities.

My WGBH colleague Jim Braude tells Sweeney that not many people may be listening to Boston Herald Radio (OK, Braude’s actual quote is “I don’t think anyone listens”). But Braude also points out that it’s given the Herald a jolt of relevance in terms of high-profile guests like Mayor Marty Walsh, Governor Charlie Baker, and Donald Trump, whose appearances can then be written up and tweeted out.

Unfortunately, none of the top three executives at the Herald would speak with Sweeney, a group that comprises publisher Pat Purcell, Sciacca, and executive editor John Strahinich. It would have been useful to get some insights from them regarding the Herald‘s current business model. Not that I’m faulting Sweeney—I’ve been there. And his description of trying to get Strahinich to talk is pretty amusing.

But even though print circulation has shrunk precipitously and print advertising revenue is presumably scarce, the Herald does have some strengths. Sweeney does not report the size of the staff, but it’s small and therefore affordable. The sports section is very good. The website is slow and frustrating, but the third-party mobile app is excellent—and includes one-click access to Herald Radio. Purcell made a lot of money selling off the old headquarters in the South End; the Herald is now printed by the Boston Globe, which means that its larger competitor has every reason to keep its rival breathing.

So how long can the Herald survive? Keep those dimes rolling in.

Stanley Forman speaks about his iconic photo

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On April 3, 2016

In Media

Nice interview by Boston Herald photographer Mark Garfinkel with former Boston Herald American photographer Stanley Forman to mark the 40th anniversary of Forman’s Pulitzer Prize-winning photo showing an African-American lawyer, Theodore Landsmark, being attacked by a white anti-busing protester wielding an American flag. Forman tells Garfinkel:

I took the image and followed the group to Post Office Square not realizing the impact the image had. Herald American reporter Joe Driscoll  caught up with me in the Square telling me about [what happened] via the AP wire and he was dispatched from the office. I said, “I have the photo of it!”  Of course I had no idea what I had gotten. I knew I had motor drive trouble and there was no instant looking at the back of your camera 40 years ago.

Forman, who’s been a videographer with WCVB-TV (Channel 5) for many years, won two individual Pulitzers with the Herald American. (He was part of a team Pulitzer as well.) The two individual awards were for news photos that are among the most iconic in Boston’s history—the Landsmark image, taken in 1976, and, the year before, a picture of a 19-year-old woman and a 2-year-old girl falling from a fire escape. The 19-year-old later died.

You can see both photos here. Also, the Herald‘s Jack Encarnacao recently spoke with Landsmark about the effect of Forman’s photo.

Your daily update on the Globe’s home-delivery woes

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On January 5, 2016

In Media

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Photo (cc) 2007 by Steve Johnson

Previously published at WGBHNews.org.

There’s a risk that updates on The Boston Globe‘s home-delivery woes are going to become repetitive. But the story is still unfolding, and there is news to pass along. I’ll try to keep this terse.

As you no doubt know, Globe chief executive Mike Sheehan has been making the rounds. He told Jim Braude on Greater Boston Monday that he does not expect the worst-case scenario—a four- to six-month delay before service is returned to normal—will come to pass. Instead, he put it at 30 to 45 days. That’s four to six weeks, still a significant lag. I’d say the Globe has four to six days before this really starts to hurt the bottom line.

Then again, it depends. Sheehan also told Barbara Howard on WGBH Radio (89.7 FM) Tuesday that the new distributor, ACI Media Group, would be using updated software today and that he expects significant improvements almost immediately. If the Globe can solve most of the problem in the next few days (and based on Twitter reaction this morning, things have definitely not changed for the better yet), then getting the rest of it right over the next few weeks might be acceptable. On the other hand, several more weeks of utter chaos will be devastating.

Another aspect of the Braude interview worth noting: Sheehan vigorously disagreed with an assertion by columnist/paper boy Kevin Cullen that the switch will result in lower pay for carriers. “Whatever they pay the delivery people, it’s not enough,” Cullen wrote, “and it’s more than a little depressing to think this debacle has been brought about by a desire to pay them even less.”

Sheehan responded that the savings he anticipates would not come from paying the carriers less, pointing out that ACI is competing for workers with the Globe‘s previous carrier, Publishers Circulation Fulfillment, or PCF. And he repeated his claim that the switch was driven primarily for better service. Lower costs, better service? Seems to me that we generally get to choose one or the other, not both.

In other developments:

  • The Globe itself today reports that the paper may add a second vendor—possibly its previous vendor, PCF. The Globe also checks in with two other ACI Clients, The Dallas Morning News and the Palm Beach Post, and it sounds like both papers did a lot more advance planning than took place at the Globe. Executives at both papers say they are pleased with ACI’s performance, one of the few good signs in all this.
  • WBUR Radio (90.9 FM) has more on the new software. It includes some good quotes from friend of WGBH News Sue O’Connell, co-publisher of Bay Windows and the South End News.
  • The Boston Business Journal publishes an overview, including some interesting numbers on the Globe‘s reliance on print revenue.
  • The screw-up is affecting delivery of other papers as well, since ACI is now competing with PCF and forcing delivery people to decide which company to work with. Among the papers that are been harmed are The Daily Item of Lynn and The MetroWest Daily News of Framingham. Larger papers such as The New York Times, The Wall Street Journal, and the Boston Herald—all of which continue to be delivered by PCF—have been affected as well.
  • As for the Herald‘s non-coverage of a story that it would have been all over a few years go, I can’t top what my friend John Carroll has been doing. (Yes, the Herald is printed by the Globe these days.) Here is John’s latest update, which includes a tip of the hat to Beat the Press host Emily Rooney.

Northeastern j-students expose flaws in public records law

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On December 28, 2015

In First Amendment, Media

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Still from a video produced by Northeastern journalism students. Click on the Globe version of the story to view it.

Our journalism students at Northeastern made a big splash over the weekend. Professor Mike Beaudet’s investigative reporting class partnered with The Boston Globe and WCVB-TV (Channel 5) to produce a story showing that the majority of the state’s 351 cities and towns failed to respond to public records requests.

Here is the Globe version of the story, written by staff reporter Todd Wallack. Here is the WCVB version, helmed by Beaudet, who was recently hired as an investigative reporter at the station.

Despite an intense focus on the state’s extraordinarily weak public records law (here is a letter written earlier this year by the Northeastern School of Journalism faculty and published by the Globe, the Boston Herald, and GateHouse Media community newspapers), 2015 is drawing to a close with the Massachusetts House having passed an inadequate reform bill and the Senate not having acted at all.

Let’s hope that in early 2016 the Senate fixes what the House got wrong. And congratulations to our students on a great job.

Boston Herald wins innovation award for online radio

By

On October 20, 2015

In Media

Screen Shot 2015-10-20 at 9.42.29 AMCongratulations to the Boston Herald, which won an Innovator of the Year award from the Associated Press Media Editors and American Society of News Editors for Boston Herald Radio. According to Herald editor-in-chief Joe Sciacca:

Herald Radio has enhanced our journalism, expanded our reach and empowered us to cover and present news in a true multimedia way in real time. But it wouldn’t work without the energy and commitment of our entire newsroom. I couldn’t be prouder of our staff. This award demonstrates that they are setting a new standard for our industry.

Herald Radio, a news and talk station, is an online-only operation. You can listen by visiting the Herald’s website or via the Herald’s smartphone app — which means that, with a bit of fiddling, you can also listen in your car.

Memo Friday I: Herald editorial workers approve contract

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On October 2, 2015

In Media

The word went out Thursday evening: after months of negotiations, union editorial employees at the Boston Herald approved a new contract, while commercial employees rejected it:

And here is a copy of an email to those editorial employees from Herald staffer and Newspaper Guild official Bill Brotherton, which begins with a statement from John Flinn, the union’s vice president of human resources:

The Boston Herald is very pleased that the Company and the Union have come to an agreement on the Editorial contract following 18 very difficult and protracted negotiating sessions. We thank the Editorial Bargaining Committee for their time and effort and the Editorial Union members for ratifying the agreement. We are very disappointed that the Commercial Guild members rejected our best and final contract offer.

The email continues:

And now, a word from your negotiating committee: Thanks again to everyone who voted and those who assisted the negotiating team with tireless behind-the-scenes efforts. It is much appreciated. Laurel [Sweet], Jim [Lazar], Brian [Whelan] and I give you our heartfelt thanks.

We will continue to support our Commercial brothers and sisters as they resume negotiations; here’s hoping the company is reasonable and bends a little. Commercial members took a 10 percent pay cut and were hit with 5 unpaid furlough days in the last contract; they expected that all or some of that would have been returned this time around. More givebacks were unacceptable; that is why Commercial rejected the tentative agreement.

And even though we in Editorial have a new contract in place, there are many other issues in our workplace that must be addressed and dealt with. I am encouraged by the enthusiasm, commitment and activism shown by all of you during the last 15 months; our union local is stronger than it has been in a long time.

And now that I’m 62 years old, I’m looking for volunteers to play a larger role in union activities. I expect to be involved and here at the Herald for many years to come, but the time is now to train and prepare the next generation of union leaders, to take part in grievance procedures and learn how to keep the company honest. There’s no money involved and it’s a thankless job, but it is rewarding and well worth the time. It’s very easy to become a shop steward, and the Newspaper Guild offers seminars online, in Washington, D.C., and TNG officers are more than willing to come to Boston to teach Union 101 classes and show us the ropes. If interested, please let me know.
Again, thank you all for your support and patience.

Bill

Earlier: Guild reaches tenative agreement with Herald.

Guild reaches tentative agreement with Herald

By

On September 26, 2015

In Media

The Newspaper Guild and Boston Herald management have reached agreement on a new two-year contract, according to a copy of an email sent to Media Nation. Members of the Guild will vote next Thursday, with union leadership recommending approval.

The vote comes after some turmoil earlier this year, when the Herald’s editorial and commercial employees voted against accepting management’s offer.

I’ve attached a PDF of the agreement. The new language comes at the end. What’s striking — though not surprising — is the flat acknowledgment by John Flinn, vice president of human resources, that all is not well at the Herald. In a letter to Brian Whelan, president of the Newspaper Guild of Greater Boston, Flinn writes that both sides “have recognized the deteriorating economic trends in the newspaper industry and at the Boston Herald, particularly advertising revenue and circulation, which continue to decline and disappoint.”

Of course, it’s in management’s best interest to paint as dark a picture as possible. Still, it’s undeniably true that the newspaper business continues to struggle. And it must be particularly challenging to be one of the last number-two dailies in the country.

What follows is Herald union official Bill Brotherton’s message to his members.

A reminder that the Guild and the Herald have reached a tentative agreement on a two-year contract. Voting will take place Thursday, Oct. 1, noon to 7 p.m. in the Record Room on the fifth floor. If you will not be here on Thursday, see Bill Brotherton or Jim Lazar for an absentee ballot.

The Guild Negotiating Team (Brian Whelan, Jim Lazar, Laurel Sweet and Bill Brotherton) is recommending a YES vote.

The committee got the Herald to scale back its attack on the severance (All Guild members currently employed by the Herald keep all severance earned to date, plus accumulates an additional week of severance each year up to a maximum of 62 weeks; future hires will get one week of severance per year up to a max of 26 weeks) and to delay the start date of reopening the contract in case of economic disaster to Feb. 1 (the company has said on the record it has no plans to reopen the contract unless the financial picture turns dire).

Attached is a copy of the tentative agreement. Current language is on top; new language is on the bottom. The language deletions are either elsewhere in the contract or are obsolete; both sides agreed to clean up the contract by eliminating old language.

Questions and comments/suggestions are encouraged.

Thank you for your support and patience.

Bill

Longtime Globe business columnist Steve Syre departs

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On September 16, 2015

In Media

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Steven Syre

Lost amid the latest mishegas over Boston.com Tuesday was a truly significant departure — that of Boston Globe business columnist Steven Syre, who’s taking the buyout. Steve is an old friend from Northeastern who worked for many years at UPI, the Boston Herald and later the Globe.

Steve is going to work with his wife, former Herald “Inside Track” columnist Laura Raposa, at The Foodsmith, a bakery she opened recently in Duxbury.

“I’ve had a great job for 20 years,” he told me, “but it’s time to try some new things.”

Globe appends clarification to Shaughnessy’s column

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On September 2, 2015

In Media

The Boston Globe on Tuesday appended a clarification to Dan Shaughnessy’s online column about fired Red Sox announcer Don Orsillo, explaining the extent to which his Monday piece was changed after it was first posted.

Shaughnessy, as you no doubt recall, had reported that two Red Sox employees whom he did not name told him Fenway Park workers were under orders to confiscate signs supporting Orsillo. The removal of that line set off a tweetstorm Monday evening given that Globe publisher John Henry is the principal owner of the Red Sox, which, in turn, controls most of New England Sports Network (NESN), Orsillo’s employer. The clarification addresses the sign issue as well as how NESN handled the timing of the Orsillo announcement.

The clarification reads:

Because of a reporting error, an earlier version of this story made reference to signs being confiscated at Fenway Park. The reference has been removed because the Globe could not independently verify that any signs were confiscated at the ballpark. This story has been edited to describe the degree to which NESN intended to keep the news of Don Orsillo’s departure confidential. The network did not intend to keep the information from Orsillo until January.

A shorter version appears in the print edition, leaving out the bit about the signs since that didn’t make it into print in the first place:

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No doubt the conspiracy theories will continue. But the Red Sox specifically denied that their employees had been given any order to confiscate signs, and Michael Silverman of the Boston Herald reported Tuesday that he couldn’t find any evidence of it. If any signs were confiscated, presumably we’ll hear about it. I’m sure the Herald or any number of other news outlets (including Media Nation) would love to report such a story.

I think what matters here is that the Globe explained how and why Shaughnessy’s column was changed as Monday evening wore on. Managing editor for digital David Skok (on Twitter) and Shaughnessy himself (in an email exchange with me) both described it as part of the editing process. The difficulty is that, today, there are strong incentives to post first and edit later. As I noted Tuesday, many newspapers, including the Globe, are not as good as they should be at explaining why stories are changed after they’re first posted.

In this case, the Globe deserves praise for transparency.

Also published at WGBHNews.org.

Shaughnessy defends Globe over deleted sentence

By

On September 1, 2015

In Media

Boston Globe columnist Dan Shaughnessy wrote another in a series of tough commentaries Monday about the firing of Don Orsillo, the popular Red Sox announcer who’s been let go by New England Sports Network (NESN). But as the evening wore on, one sentence was dropped from the piece, published on the Globe’s website in advance of Tuesday’s print edition. The sentence read:

Two Sox employees told the Globe that workers at Fenway turnstiles were ordered to confiscate any signs supporting Orsillo as fans entered Fenway.

Jared Carrabis has the before and after:

Given that Globe publisher John Henry is also principal owner of the Red Sox, which in turn owns most of NESN, Carrabis’ tweet set off a storm. That led David Skok, the Globe’s managing editor for digital and general manager of BostonGlobe.com, to respond: “Story was published early, sourcing was weak so the line was removed. Our coverage on this speaks for itself.”

https://twitter.com/dskok/status/638536509189156864

I emailed Shaughnessy. He got back to me immediately, saying, “It’s all part of the editing process that is always ongoing.” When I followed up by asking him how he would respond to Orsillo fans who suspect that Red Sox ownership intervened, he said only: “It is part of the Globe editing process.”

So what to make of this? It is a fact that the Globe has been pretty tough in covering the Orsillo story. Shaughnessy and sports media columnist Chad Finn have each weighed in several times, with Finn citing “NESN’s bewildering mishandling of the situation.” Boston Herald sports columnist Steve Buckley got an exclusive with Red Sox chairman Tom Werner, whose reasoning for replacing Orsillo boiled down to a belief that replacement-to-be Dave O’Brien would be better. But Shaughnessy picked up on Buckley’s column, even linking to his competitor.

In the absence of any evidence to the contrary, I think we should take Skok and Shaughnessy at their word. Far from soft-pedaling the firing of Orsillo, the Globe has been fairly relentless in going after NESN for what can only be described as a foolish move. (Yes, I signed the petition to keep Orsillo.)

Monday night’s mini-drama was just another sign that John Henry’s ownership of the Red Sox is always going to be an issue — regardless of the reality.

More: After I posted this late last night, I received several comments on Twitter and Facebook wondering why the Globe didn’t make some note of the change in Shaughnessy’s column. For instance, here’s Nathan Lamb:

Based on my observations, I’d say that newspapers in general — the Globe among them — are haphazard about acknowledging changes made to online stories until after those stories have appeared in print. The mentality seems to be that everything is a work-in-progress until a tree has been sacrificed to immortalize it.

I don’t know that it makes sense to have a policy that would be 100 percent consistent. In this case, though, the deleted sentence drew enough attention that the Globe ought to have inserted something into Shaughnessy’s column, even if it was a brief note that it had been updated.

Still more: Sounds like the Globe may have gotten some serious pushback from the Red Sox on the accuracy of Shaughnessy’s reporting, according to Deadspin.

And even more: From Mike Silverman of the Boston Herald:

A nasty rumor spread that the owners let the stadium’s security forces know any pro-Orsillo signs were to be confiscated, but a survey of six security personnel at an entrance gate and throughout the stadium said no special Orsillo signage edict was in effect.

A team spokesman confirmed that like every night, signs would not be allowed in or confiscated once they were inside only if they blocked somebody’s view or contained profanities.

Also published at WGBHNews.org.

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