More fun with numbers: AAM explains how it counts digital subscribers. I’m still confused.

By Dan Kennedy

As I wrote last week, the matter of how the Alliance for Audited Media counts paid digital subscriptions is something that has confused me for a long time. In September 2021, I sent an email to Erin Boudreau, AAM’s senior marketing manager in which I asked her some of the questions that I asked here. She responded with links to two fact sheets (here and here), neither of which struck me as especially helpful.

Because of that, I wrote last week’s item without checking in with AAM again. I immediately heard from Boudreau, but still without the information I was looking for. Now, I have no reason to believe that Boudreau was being deliberately obtuse, and I’m also aware that AAM is at the mercy of the newspapers that pay them. AAM’s job is to be accurate and rigorous, but they’re dependent on the data that publishers provide.

In any case, I decided to try again with Boudreau, asking her a series of specific questions expanding on what I asked her a year and a half ago.

Read the rest at What Works.