By Dan Kennedy • The press, politics, technology, culture and other passions

Gmail woes

I’m increasingly disenchanted with Gmail. And it just got worse. Here’s a message I received a little while ago:

This account has been locked down due to unusual account activity. It may take up to 24 hours for you to regain access.

Unusual account activity includes, but is not limited to:

  1. Receiving, deleting, or downloading large amounts of mail via POP in a short period of time.
  2. Sending a large number of undeliverable messages (messages that bounce back).
  3. Using file-sharing or file-storage software, browser extensions, or third party software that automatically logs in to your account.
  4. Leaving multiple instances of your Gmail account open.
  5. Browser-related issues.

Please note that if you find your browser continually reloading while attempting to access your Inbox, it’s probably a browser issue, and it may be necessary to clear your browser’s cache and cookies.

If you feel that you have been using your Gmail account according to the Gmail Terms of Use, you can troubleshoot your problem by clicking here.

I’m probably in trouble over #4. I am a heavy e-mail user — especially so today, as I am doing some heavy multi-tasking while working on a story. I make no apologies, and I’m not going try to troubleshoot my problem. At least not at the moment.

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  1. Dan H

    I’m not a gMail fanboy, but have found it a very useful tool, so I’m suggesting this only in case you haven’t tried it.Switch to IMAP from POP and the #4 problem should become a non-issue, even with very heavy use.I access my gMail IMAP from an iPhone and several Macs all day long and have it grab mail from three other accounts to filter for spam, so it gets a good workout and I’ve never gotten any such warning.-dan h

  2. Dan Kennedy

    Dan: No, it’s Rule #4 I’ve run afoul of. I use Gmail strictly on the Web. I’ve always got multiple windows open, and I think I confused the poor thing. But thanks for the idea … I’ve been considering IMAP, and I’m glad to get the endorsement.

  3. sco

    That’s curious. I almost always have gmail running on two (sometimes three!) different computers at the same time and I’ve never run into problems. I find that gmail’s spam filtering is head and shoulders above any other free email service. I’d hate it if it started locking up on me for 24-hour periods.

  4. Bellicose Bumpkin

    Like dan h said – switch to IMAP. I’d also advise switching to a real mail client(like thunderbird). Preferably one that doesn’t attract virues(like Outlook)

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