CJR reviews “The Wired City”

The new issue of the Columbia Journalism Review includes a favorable review of “The Wired City” by Michael Meyer. Here is my favorite section:

“The Wired City” doesn’t have anything resembling a central thesis. (This isn’t a flaw. Way too many “future of journalism” books and reports waste their time trying to argue grand, overarching theses that almost always fall apart on closer analysis.)

One of my goals in writing the book was to return to the sort of in-depth, close-up reporting that drew me to journalism in the first place. Yes, I do some opinionating in the book, but mainly I try to let the story tell itself. I appreciate Meyer’s recognizing that and seeing it as a virtue rather than a shortcoming.

Meyer is critical of my argument that nonprofit news sites like the New Haven Independent tend to be better funded and capable of more ambitious journalism than for-profit sites — at least in these early years of the post-newspaper era.

Though I agree with Meyer that I could have done a better job of quantifying that observation, I nevertheless believe I was describing a situation that’s real. For-profits like The Batavian and CT News Junkie are doing better all the time — better than they were when I was researching the book.

But it’s still a hard slog. Given the low value the marketplace has assigned to online advertising, that’s likely to continue.

The Arts Fuse reviews “The Wired City”

Bill Marx has written a favorable review of “The Wired City” for The Arts Fuse, a Boston-based online arts magazine that he founded in 2007. Our paths crossed at The Boston Phoenix in the 1990s, and I know that Bill is a tough audience.

Bill also offers a worthwhile criticism — that the hyperlocal sites I write about should do more arts coverage, and that I should have held them to task. He’s right. At one time the New Haven Independent’s lack of in-depth arts coverage was on my radar, but I failed to follow up. But let me offer two points.

First, the Independent’s arts coverage is quite a bit more extensive today than it was when I was doing my research, with much of it funded by beat-specific grant money.

Second, though this doesn’t quite get at Marx’s critique, both the Independent and The Batavian, the two sites I cover in the most detail, emphasize excellent photography. That visual appeal is part of what has made them a success.

Local journalism, civic life and “The Wired City”

Paul Bass speaking at the New Haven Independent's 10th-anniversary party, Sept. 15, 2010.
Paul Bass speaking at the New Haven Independent’s fifth-anniversary party, Sept. 15, 2010. Yes, that’s two-time U.S. Senate candidate Linda McMahon in the background.

This article appeared previously at the Nieman Journalism Lab.

The star attraction was supposed to be Diane Ravitch, a prominent critic of education reform. But the real stars were the audience members themselves.

I had driven to New Haven on this day in late November 2010 to see if Paul Bass, the founder and editor of the New Haven Independent, could pull off an audacious experiment in civic engagement. The Independent, a nonprofit online-only news organization, is the principal subject of my new book, “The Wired City.” The subtitle — “Reimagining Journalism and Civic Life in the Post-Newspaper Age” — reflects my belief that news can’t survive without public participation. What we got that night was full immersion.

Stage right, Ravitch sat with 11 other people — principals, teachers, school officials, a high school student, a board of education member and the like. Stage left, a half-dozen media folks and elected officials, including Mayor John DeStefano, were live-blogging the event. The forum was webcast on television and radio, as well as on the websites of the Independent and the New Haven Register, the city’s daily newspaper. Viewers at home — and, for that matter, those in the auditorium who had laptops — were able to engage in a real-time, online conversation with the live-bloggers. Afterwards, readers posted a total of 53 comments to the two stories the Independent published (here and here). The archived video was posted as well. Finally, in a touch that seemed almost old-fashioned, the 200 or so people who attended were invited to line up at two microphones during an extended question-and-answer period.

Among the myriad crises facing journalism, perhaps none is more vexing than civic illiteracy. Starting in the 1990s, leading thinkers such as New York University’s Jay Rosen began sketching out ways for news organizations to listen to their audience’s concerns and to shape their coverage accordingly. This “public journalism” movement, as it became known, fizzled as newsroom budget cuts and criticism from traditional journalists took their toll.

But if the audience doesn’t care about the public-interest aspects of journalism, then there really isn’t much hope for a revival. Over the years, newspaper publishers have responded to the decline of civic life by loading up on celebrity gossip and so-called news you can use, such as personal finance and cooking tips. It’s a losing game, because there are always going to be better sources of such information than the local newspaper.

More than a dozen years ago the Harvard scholar Robert Putnam, in his classic book “Bowling Alone,” found that people who were engaged in civic life — voting in local elections, taking part in volunteer activities, attending religious services or participating in any number of other activities — were also more likely to read newspapers. “Newspaper readers,” he wrote, “are machers and schmoozers.

Trouble is, Putnam’s machers and schmoozers were aging even then. And so it is up to news organizations not merely to serve the public, but to nurture and educate the public so that it is engaged with civic life, and thus with the fundamental purpose of journalism.

C.W. Anderson, in his book “Rebuilding the News: Metropolitan Journalism in the Digital Age,” writes that “journalists [report] the news in order to call a particular form of public into being.” Along similar lines, I argue in “The Wired City” that creating a public is at least as important as reporting on its behalf. No longer can it be taken for granted that there is a public ready to engage with news about last night’s city council meeting, a speech by the mayor or plans by a developer to tear down a neighborhood landmark and replace it with yet another convenience store.

Howard Owens, the publisher of The Batavian, a for-profit site in western New York that I also write about in my book, once put it this way:

Local community news is currently only a niche product. Entrepreneurs need to think about not only “how am I going to appeal to the people who care now, but how am I going to get more people to care about their community so I can grow my audience?”

In researching “The Wired City,” I learned that the readership for the New Haven Independent comprises a wide swath — elected officials, city employees (especially police officers and teachers), leaders and activists in the African-American community, dedicated localists and members of what struck me as a surprisingly large and politically aware group of bicycling advocates.

Though the Independent’s audience is not as large as that of the New Haven Register, its concentration inside the city limits and its popularity among opinion leaders — “the grassroots and grasstops circles,” as Michael Morand, an associate vice president at Yale, described it to me in an interview — gives the site outsize influence. Indeed, it was the Independent’s relentless coverage of a controversy over the video-recording of police actions by members of the public that led to a clarification from the police chief that such recording was legal. It also led to mandatory training for all officers.

Thus what we see in New Haven, in Batavia and in other places where news organizations are trying new methods of bridging the divide between journalism and the public is a revival of the ideas Jay Rosen and others first began championing two decades ago. “What we today call ‘engagement’ was a central feature of many civic-journalism experiments, but in a way we were working with very crude tools then,” Rosen told me in 2011. “It’s almost like we were trying to do civic engagement with heavy machinery instead of the infinitely lighter and cheaper tools we have now.”

The “wired city” that I argue the New Haven Independent brought into being is a community built around local news, empowered by the “lighter and cheaper tools” that have become available during the past decade and a half. Through events like the Diane Ravitch forum, through carefully (if not perfectly) curated user comments and through the now-taken-for-granted convenience of always being just a few clicks away, the Independent has succeeded not so much as an entity unto itself but as the hub of a civic ecosystem.

As Clay Shirky has observed, with local newspapers slowly fading away, no single alternative will replace what they once provided. We need a variety of experiments — for-profit, nonprofit, cooperative ownership and voluntary efforts. The challenge all of them face is that serving the public is no longer enough. Rather, the public they serve must first be assembled — and given a voice.

Photo (cc) by Dan Kennedy and published here under a Creative Commons license. Some rights reserved.

Online news sites enable two arrests

Video from surveillance cameras amplified by online news sites led to the arrests of two people sought by police in recent weeks.

One of the incidents took place last Thursday in the western New York community of Batavia, where a camera at a Walmart captured an image of a man who allegedly yelled loudly at a young child and then threw him onto a concrete floor.

According to an account in YNN Rochester, state police contacted Howard Owens and asked him to publish a photo in The Batavian, an online news site of which he is the editor and publisher.

That night, a 28-year-old man was arrested and charged with endangering the welfare of a child and harassment. Here is Owens’ account of the arraignment.

“Fifteen to 20 minutes of it being posted, we had numerous calls coming into our dispatch at the State Police Batavia and the Genesee County Sheriff’s dispatch,” Trooper Holly Hanssel was quoted as telling YNN. “Him posting the picture immediately on his website was huge and that absolutely helped us.”

Owens’ competition, The Daily News, referred to The Batavian simply as “an online news site” in its own report on the arrest, apparently not wanting to identify its crosstown rival. The paper also reported that “police did not provide The Daily News or other media with the photo.”

Frankly, that strikes me as odd. Regardless of why law enforcement approached Owens first, it seems to me that the police should have wanted to get the photo out to as many media outlets as possible. It also strikes me as a possible violation of public records laws, although police generally have a great deal of discretion while a crime is being investigated.*

Regardless, it was a coup for The Batavian.

The other incident involves a convenience store robbery that took place in New Haven on May 16. Paul Bass, editor and publisher of the New Haven Independent, a nonprofit news site, posted a video clip from the store’s surveillance camera showing an older man calmly showing the clerk a gun and then grabbing cash out of the register.

Incredibly, the man’s family saw the story and persuaded the man — described as 57 years old and homeless — to turn himself in. “I’m just a drug addict. I’m just on hard times. My family convinced me to turn myself in,” the man reportedly told police.

A day later, police heard from someone who said he and a friend had been robbed by the same man when he approached them on the street.

Both the Independent and The Batavian are featured in “The Wired City,” my book on online community news.

*Update: Owens has posted a comment, and I realize now that I assumed The Daily News had requested the photo and was turned down. In fact, that does not appear to be the case.

At The Batavian, a leech slithered darkly

A malicious computer virus known as “Darkleech,” which has hit an estimated 20,000 websites recently, created a big problem last week for The Batavian, an online-only news site that covers Genesee County in western New York. Some visitors — especially those using Internet Explorer on a Windows computer (gee, what a surprise) — ended up with the virus themselves.

Publisher Howard Owens was forced to remove all advertising from the site until the weekend, when he switched over to a new, improved ad server. Owens wrote on Saturday:

This virus crisis was very stressful and I want to thank all of the readers and local business owners who were so patient and understanding over the past week. We didn’t get a single angry phone call or e-mail; nobody accosted me in the street. Everywhere I went people were more curious than upset with the situation.

As you can see if you pay The Batavian a visit, it’s once again displaying dozens of local advertisers. The Batavian, which marks its fifth anniversary this Wednesday, won a “Spirit of Downtown” award last week and is featured in “The Wired City,” my book about local and regional online news.