Tag: New York Times Co. Page 5 of 9

Hyperlocal news and civic engagement

On September 2, 2010

Writing in the American Journalism Review, Barb Palser argues that the new breed of hyperlocal news sites may fall short of expectations because there just isn’t enough demand:

According to a survey by the Pew Research Center for the People & the Press, only 20 percent of American adults reported using digital tools to communicate with their neighbors or stay informed about community issues at least once in the past year. Only one in 10 reported reading a community blog at least once in the past year.

Palser’s pessimism intersects nicely with an observation I (and others) have been making for some time: that disengagement from civic life is among the most persistent problems plaguing the news business. It doesn’t matter how good a job your local weekly newspaper or website does of covering your community if you fundamentally don’t care about what’s going on in your community. Thus, in order to succeed, a news organization must foster civic engagement in a way that actually builds an audience for its coverage of governmental meetings, neighborhood events and routine police-blotter news.

Palser is right that community journalism is not a big-money business. It never has been. Two or three generations ago, local newspapers were marginal businesses owned and operated by people who were rooted in the community. We see the same phenomenon today with grassroots news sites, whether they are for-profit, like Baristanet and the Batavian, or non-profit, like the New Haven Independent.

In Eastern Massachusetts, we have an interesting battle under way involving hyperlocal sites operated by the the New York Times Co. ( the Boston Globe’s Your Town), GateHouse Media (Wicked Local) and AOL’s Patch.com. The competition is good for readers and good for job-seeking journalists. Yet I suspect that the ones who are in it for the long haul are those who are passionate about their communities, and are trying to figure out how to transform that passion into a business. A good example of this is the network of sites operated at CentralMassNews.com, which aren’t beautiful, but which are chock full of news and advertising.

Palser’s argument, essentially, is that hyperlocal is not a promising strategy for large media corporations to return to the glory days of yesteryear. I agree. But that’s not what hyperlocal is or should be about. It should be about finding news ways of doing community journalism and making a living.

And though local ownership is not necessarily the key ingredient, I think it’s much more likely that grassroots sites will foster the civic engagement they need to build readership than those operated by large, out-of-state media companies.

Further thoughts from Steve Safran at Lost Remote.

Telegram.com takes the paid-content plunge

By Dan Kennedy

On August 16, 2010

In Media

The Telegram & Gazette of Worcester began charging for online content today. It’s a move widely seen as a test run for the New York Times, which plans to start charging for Web access next year, and whose parent company also owns the T&G (as well as the Boston Globe).

The T&G model, explained in a memo from publisher Bruce Gaultney and editor Leah Lamson, is fairly complex, as the Times model reportedly will be. Here are the basics:

Print subscribers will have full access to Telegram.com for no additional charge.
Non-subscribers will be able to access up to 10 local stories per month without paying. But they will have to register.
Non-subscribers who wish to access more than 10 local stories will have to pay $14.95 per month or $1 for a day pass.
Some Web content will remain free, including breaking-news stories.

Will the plan succeed? It depends on your definition of success. It may bolster print circulation, or at least slow its decline. The tiered pricing system is clearly aimed at non-subscribers who make heavy use of the website. Anyone who’s thinking about dropping his print subscription will now have a good reason not to do so.

According to the Audit Bureau of Circulations, the T&G’s Monday-through-Friday circulation is about 70,000, and 81,000 buy the Sunday paper. Among other things, charging for Web access will allow management to count paying online readers in those numbers.

On the other hand, I doubt many people are going to fork over $14.95 a month to read Telegram.com without getting the paper. Even if the move bolsters the Telegram’s bottom line, the danger is that the website will wither. (According to Compete.com, the T&G’s website draws about 275,000 unique visitors each month. The T&G claims about 800,000. Measuring online traffic is notoriously difficult.)

I also don’t see how this amounts to a test run for the Times — the papers are too different. The T&G’s readership is almost entirely local, and I can’t imagine its website has ever been a major priority. The Times is a national paper whose website, NYTimes.com, with nearly 20 million unique vistors per month, is the most widely read newspaper.com in the country.

Yet the T&G may be better positioned to get away with this than the Times, which has any number of competitors for national and international news. There is little competition for news in Worcester and the surrounding area — although this does present an opportunity for an existing news organization to beef up its own free website.

Based on a sampling of the more than 300 comments to Gaultney and Lamson’s memo, it doesn’t seem that the T&G’s announcement has been well-received. Yet that’s a self-selecting group. I did like the comment from the reader who buys a copy on his way to work every morning and thus won’t get free Web access. Management needs to think about how to take care of good customers like him.

My prediction is that the move will be of limited benefit, but that it won’t look that way. Very few people will sign up for Web access, and print circulation will continue to decline — but the drop in print would be worse if the T&G hadn’t made this move.

Note: I spoke with WBUR Radio (90.9 FM) this morning about the T&G’s move. I’m not sure whether it made it on to the newscast, and it doesn’t seem to have been posted online yet.

Worcester Guild slams Times Co. executives

By Dan Kennedy

On April 26, 2010

In Media

One month after Newspaper Guild members at the Boston Globe circulated a letter criticizing New York Times Co. chairman Arthur Sulzberger and president Janet Robinson for richly rewarding themselves while threatening to shut the Globe, their counterparts at Worcester’s Telegram & Gazette have followed suit.

Beset by what they describe as a four-year pay freeze, substantial newsroom downsizing and proposed cuts in benefits, union officials say management has repeatedly called for “sacrifice” while Sulzberger and Robinson paid themselves more than $12 million in 2009.

As you no doubt know, the Times Co. operates the Globe, the T&G and Boston.com as a unit known as the New England Media Group. But though the Guild has a presence at both papers, the largest union at the Globe is the Boston Newspaper Guild, whereas T&G employees are represented by the Providence Newspaper Guild.

The Worcester protest coincides with an announcement by the T&G that it will start charging for some online content starting this summer. (So, too, will the Concord Monitor, as the paid-content trend continues to ramp up. Here is Tony Schinella’s take.)

The full text of the Worcester Guild’s press release and letter to Sulzberger and Robinson follows.

NYTimes Execs Big Raises Gall Guild in Worcester

Contact:

Bob Datz 508 xxx-xxxx
Lee Hammel 508 xxx-xxxx
Worcester Unit Council members
Local 31041 The Newspaper Guild

The letter below was sent April 23 to NY Times Co. chairman Arthur Sulzberger Jr. and CEO Janet Robinson by the Worcester (Mass.) unit of The Newspaper Guild, expressing frustration with the enormous pay raises they recived.

During the three years that contract negotiations with the Guild in Worcester have stretched out, the company has offered its employees no pay raise. (The day before union members were scheduled to ratify the letter, the company finally offered a one-time $750 signing bonus, which amounts to about 0.4 percent of pay over 3 years without raising base pay, in exchange for stripping away hard-won rights and benefits).

We would appreciate if you would consider a story alerting your readers to the dichotomy between the NYTimes editorial insistence that others behave justly and its attitude toward its own employees.

April 23, 2010

Arthur O. Sulzberger, Jr.
Chairman
Janet Robinson
President and Chief Executive Officer
The New York Times Company
620 8th Avenue
New York, NY10018

Dear Arthur and Janet,

Many of us at the Telegram & Gazette in Worcester don’t pay a lot of attention to high finance in New York. We have terrific jobs in the world’s best industry, and we are only too happy to concentrate on the business and politics and human drama that enliven Central Massachusettsday in and day out that we are privileged to gather and write and distribute.

But even the most focused of us could not help but notice the pay raises that both of you received for 2009. You have told us that our business is changing and times are difficult, and we have heard the same in contract negotiations over the past three years. We understand that we must change with the times in an environment where paid circulation and advertising revenue are falling. And management has told us that sacrifice is necessary.

So imagine our surprise upon learning the kind of “sacrifice” that you are enduring. As President and Chief Executive Officer, you Janet, have been given a 31.8 percent increase in salary, bonus, and other compensation in a single year, bringing your total compensation to $6.3 million.

Arthur, as Board Chairman and Publisher of the New York Times, your total compensation more than doubled in 2009, to $6 million. The $3.7 million that your compensation increased could pay the salary of some 75 of the people that have been laid off by the company, some of whom we have been saddened to see walk out our own doors.

Meanwhile, The Newspaper Guild has been in negotiation with the management in Worcester, as our contract expired nearly three years ago. Fortunately, we are told, the Telegram & Gazette is not only not losing money, but continues to make money through this period, albeit at lower than customary levels.

Nevertheless we have been offered neither a pay raise nor bonus over a four-year period. In fact, the company proposes to slash real compensation when benefits are considered. Management also wants to stop offering a pension to any new hires and to freeze the guaranteed pension of those of us who have one, in a “tradeoff” that the company should be well aware calculates to significant losses in projected retirement income.

While offering little or no financial incentive, the company wants to change contract language to remove the substantial equivalency of our medical coverage with no guarantees on the proportionate sharing of the premium costs. Finally, the company wishes to be allowed to lay off employees regardless of seniority.

This takes place in a backdrop of existing layoffs, buyouts and hiring freezes that have brought an 18 percent reduction of the company’s work force in 2009 alone. The employees remaining are asked, or forced, to reduce their benefits in the wake of a management decision to build a new skyscraper for the company headquarters. Our productivity subsidizes not only distant and ill-fated real estate transactions (click here) but deficits in units where employees are paid significantly better than we are, even with recent concessionary contracts.

We are thrilled to see the New York Times editorial pages seek fair treatment for people. Arthur and Janet, we ask that we, like you, receive some financial consideration for our efforts and that you recognize the increased work load we have taken on, because we, like you, have families who depend on us.

Sincerely,

Members of The Newspaper Guild
Worcester Unit, Local 31041

Boston Newspaper Guild rips Times Co. bonuses

By Dan Kennedy

On March 26, 2010

In Media

The following e-mail, dated Thursday, was sent to members of the Boston Newspaper Guild, the largest union at the Boston Globe. Media Nation obtained a copy of the e-mail from a confidential, reliable source. Click here for background. (As you will see if you click on the link to Editor & Publisher below, the Guild was not entirely accurate in describing the compensation packages of Times Co. chairman Arthur Sulzberger and president Janet Robinson.)

Hi folks,

As you may have heard, the NY Times recently awarded its top two executives more than $10 million in stocks and bonuses for their performance in 2009, a year that for most of us in the Boston Newspaper Guild was a disaster. Two people, Janet Robinson and Arthur Sulzberger, received stocks and stock options equal to the pay and benefit cuts that they demanded from our whole union under threat of closing the Boston Globe for good. We want the New York Times leadership to know that we’re angry and disgusted by their greed and hypocrisy.

Please take a look at the attached letter of protest as well as the link to news coverage of their big pay day. If you agree that it’s wrong and you want to send a message, please email us that you are willing to have your name attached to the letter.

We face contract negotiations with the New York Times company later this year and we want them to know well in advance that, if they can afford to pay executives so much, we expect similar generosity.

http://www.editorandpublisher.com/eandp/news/article_display.jsp?vnu_content_id=1004074880

Dear Arthur and Janet,

We were astonished to learn that the two of you received more than $10 million in stock awards and options in 2009. During the year for which you were so richly rewarded, the 600 members of the Boston Newspaper Guild gave back almost the same amount in pay and benefit reductions — $10 million, to be exact — after you threatened to close our newspaper, lay off hundreds of people, and strip Massachusetts of its largest newspaper.

Previously, New York Times officials told us that we needed to accept pay cuts and unpaid days off along with higher health costs, the elimination of our retirement programs and other benefit reductions in order to save the Boston Globe. But the recent SEC filings make it look like almost all of our sacrifices went to pay the two of you. For most of us up here at your newspaper in Boston, 2009 was financially disastrous, as Guild members were forced to move to cheaper housing, take second jobs, scrap vacations and make other drastic measures to offset more than a 15 percent reduction in our pay and benefits. We made these sacrifices under duress, yes, but also because we understood that the Globe faced real financial challenges in an economic downturn and a dramatically changing marketplace. We did it because we care deeply about our newspaper, its mission, and the critical role it serves in our region and our nation. And we did it with an expectation that our sacrifices would be shared across the company.

The two of you gave us the impression that you understood all that when you visited the Globe last winter. You even personally thanked us for giving up so much for the greater good. Now we learn that, all the while, you were in line for astronomical bonuses over and above your million dollar salaries. Ms. Robinson’s compensation rose 32 percent last year; Mr. Sulzberger’s overall pay more than doubled. While you’ve stopped contributing to our modest retirement plans, the value of your own pensions has increased sharply.

Needless to say, we are insulted, but we also feel betrayed that you would reap such profits at a time when so many of your employees have lost so much.

Our nation’s history is filled with corporate executives who profited handily by cutting workers’ salaries and eliminating jobs. But few of those figures helmed newspapers that have done eloquent, important work in revealing and condemning such practices. For this reason, we are hopeful — as both shareholders and employees — that you will govern this company with morality and a basic sense of fairness.

We have appealed to you once before this year about the Times’ seemingly excessive largesse to its executives in such troubled times. The Times Co. handed out more than $500,000 in cash bonuses to the Boston Globe’s publisher [Steven Ainsley] on his retirement — just as the employees he left behind were forced to schedule eight unpaid days off. We hope that, this time, you will give us the courtesy of a reply and an explanation.

Now that the Times has shown it can afford to lavish so much on a few top executives, we expect our pay and benefit cuts will be restored in the coming months. We look forward to hearing from you.

Sincerely,
Members of the Boston Newspaper Guild

Some quiet (so far) upgrades to Boston.com

By Dan Kennedy

On March 23, 2010

In Media

If you’re a regular visitor to the Boston Globe’s Web site, Boston.com, you may have noticed some new features creeping into view during the past week. Media Nation has obtained an internal e-mail written by Bennie DiNardo, the Globe’s deputy managing editor for multimedia. Here is what’s going on:

• A one-and-a-half- to two-minute daily video of news headlines, called “GlobeToday,” will appear on the home page every weekday from 11:45 a.m. to 1:15 p.m. I viewed a sample on YouTube and found it to be slick and spritely, though limited by the extremely short length.

• A new section called “The Angle” is described by DiNardo as an “online news magazine that pulls together the most provocative content on Boston.com that day and engages readers to join in the conversation on these hot topics.” It is produced by the editorial and Ideas sections.

• A particularly promising new feature is “Thought Leader,” a gathering spot for blogs by a variety of folks in the community — from ACLU of Massachusetts executive director Carol Rose to Boston Celtics star Paul Pierce. Other contributors thus far are my “Beat the Press” colleague Kara Miller, Northeastern University criminologist James Alan Fox, Boston University journalism-department chairman Lou Ureneck and music buff Ben Collins. I am told that the bloggers are unpaid, which could limit the amount of work that folks are willing to put into it. But this bears watching.

Other new features include “App Sampler,” a blog in which Hiawatha Bray will, you know, sample apps (it doesn’t appear to be online yet); “Munch Madness,” some sort of interactive attempt to tie together the NCAA tournament and eating; and improvements to breaking news and sports coverage.

As is generally the case with Boston.com, a lot of this stuff could be easier to find. But what’s impressive is the air of experimentation, and the New York Times Co.’s willingness to invest modest amounts of money at a time when other newspaper companies remain in cutback mode.

I also think it’s smart that Boston.com continues to move in the direction of being a different product from the Globe. Since the idea is to maintain paid print and electronic editions alongside a free Web site, they should each offer a different experience. To that end, I’ll repeat what I’ve said in the past: I would get rid of Boston.com’s “Today’s Globe” feature. Though I think all (or most) of the Globe’s content should be available on Boston.com, it shouldn’t be packaged exactly the same way. (By way of comparison, BostonHerald.com has a very different look and feel from the print edition.)

Good news from an organization that appeared to be on the ropes a year ago.

Making GateHouse execs look like pikers

By Dan Kennedy

On March 13, 2010

In Media

Check out some of these numbers at the New York Times Co., courtesy of the Boston Herald:

About $6 million in total compensation each for chairman Arthur Sulzberger (up more than 150 percent over 2008) and president Janet Robinson (up 32 percent).
About $2 million for former Boston Globe publisher Steven Ainsley.

Just for the heck of it, let’s assume Sulzberger and Robinson, in deference to their company’s problems, had decided to get by with a paltry $1 million apiece in 2009. Ainsley, too. That’s $11 million — or 55 percent of the $20 million in union givebacks the company extracted from the Globe’s unions. We are talking about three people.

No question the Globe needed to downsize and reinvest in new technologies. No question it couldn’t support nearly as many staff members as it had once employed.

But the bonuses show, in case there was any doubt, that the cuts in pay and benefits was, for management, a war of choice, not of necessity.

Is the New York Times Co. for sale?

By Dan Kennedy

On March 2, 2010

In Media

Apparently not, says Jon Friedman. But speculation that it is drove up the company’s stock price yesterday, Bloomberg reports.

According to Reuters, minority investor Carlos Slim, a Mexican billionaire, has denied rumors that he’ll seek to increase his stake. And that would appear to be that.

What does Times video campaign mean for the Globe?

By Dan Kennedy

On March 1, 2010

In Media

Trying to figure out where the Boston Globe stands in the New York Times Co. firmament is a little like analyzing the ins and outs of the old Soviet Politburo based on their position on the podium during the May Day parade.

Nevertheless, I couldn’t help but be struck by a story in today’s Times (it also appears in the Globe) reporting that Times content will soon be featured on 850 screens in public places in five cities — including Boston.

The content, according to the story, by Times media reporter Richard Pérez-Peña, will be shown on screens owned by RGM Networks in places such as coffee shops, casual restaurants and newsstands at airports.

Last year, of course, the Times Co. tried to sell the Globe after months of angst, including a threat to shut the paper down, if the paper’s unions wouldn’t agree to $20 million in givebacks. The sale was called off amid reports that neither of the two bidders was willing or perhaps able to come up with sufficient cash.

The Globe remains the Times Co.’s second-biggest paper. So you’d think that the company would avoid doing something that would benefit the Times at the expense of the Globe.

Not to make too much of this. It’s a modest venture, and it’s not as though the Times Co. never promotes its flagship in Boston. But it does play into the notion that, once the economy improves, Arthur Sulzberger and company will put the Globe on the market once again.

Federal audit criticizes Totten’s leadership

By Dan Kennedy

On January 11, 2010

In Media

Dan Totten

Former Boston Newspaper Guild president Dan Totten signed another union official’s name on his paycheck in order to circumvent a dispute involving unauthorized expenses Totten had rung up on his union credit card, according to an audit conducted by the U.S. Department of Labor.

The results of the audit were laid out in a Nov. 17 letter from the Employment Standards Administration of the Office of Labor-Management Standards (OLMS) in the Department of Labor’s Boston office. The letter was sent to Patrice Sneyd, Guild treasurer. The Guild is the largest union at the Boston Globe, and was involved in a months-long dispute last year with the Globe’s corporate owner, the New York Times Co., over a management demand for $10 million in union givebacks.

The Guild removed Totten on Dec. 2 after allegations of improprieties arose. (See previous posts.) Totten has appealed his removal and maintained he did nothing wrong. The Department of Labor letter is a public document, but it was missing from the agency’s Web site until recently. (Read the entire letter.)

Although the letter lays out numerous deficiencies in Totten’s administration of union business, one of the more intriguing unanswered questions has involved allegations that Totten signed someone else’s name on his paycheck — an issue in the Guild’s decision to remove him. The letter offers an explanation.

According to the audit, Totten had charged $1,441 in expenses to his credit card without permission. After making some restitution, the letter says, Totten still owed $254. Here’s what happened next, according to the letter, in a section titled “Falsification of Union Records”:

It was further disclosed that BNG President Daniel Totten forged another officer’s name to Totten’s paycheck that was being withheld until receipts (or reimbursements) were turned into the union office for charges made to the union’s credit card.

The union should be aware that these activities constitute fiduciary violations…. While this matter will not be pursued further at this time, OLMS recommends that President Totten reimburse the union for the remaining outstanding unauthorized expenditures and that stricter internal checks and balances are put into place to avoid this occuring in the future.

The letter also details more than $5,000 in meals for union officers at places like The Fours, Siros Restaurant, Legal Seafood, and Joe’s American Bar and Grill, with no explanation given as to what if any union business was conducted. The letter further states that willful failure to maintain records properly can result in a fine of $100,000, a one-year prison term or both.

When the Guild removed Totten, some (including me) speculated that it might be retribution for the manner in which Totten botched negotiations with the New York Times Co.

The Department of Labor letter, though, demonstrates that irregularities under Totten’s leadership may have been significant.

I invite responses, especially from Totten, who, again, maintains he did nothing wrong.

After tumult, status quo for the Times Co.

By Dan Kennedy

On December 8, 2009

In Media

Union Station, Worcester

With 2009 drawing to a close, it’s now possible to say something that would have been inconceivable six months ago: the New York Times Co. is still the owner of the Boston Globe and the Worcester Telegram & Gazette, and is likely to remain so for the foreseeable future.

Was it all a dream? Starting last spring, and stretching well into the summer, there was nothing but tumult. First the Times Co. demanded — and ultimately got — $20 million in concessions from the Globe’s unions. The drama was high, as management threatened to shut down the paper if the unions refused to meet its demands, while the Boston Newspaper Guild — by far the largest union at the Globe — rejected one set of concessions before finally bowing to the inevitable.

Then the Times Co. put both papers on the market. And, for a while, it looked like a significant restoration was in the works. A group headed by former Globe executive Steve Taylor emerged as a leading would-be possible buyer for the Globe, and former T&G editor Harry Whitin looked like he might be moving into the publisher’s office at his old paper.

But Times Co. executives decided to hold on to the Globe. Then, yesterday, they announced that the T&G was no longer for sale, either.

No doubt the papers were pulled off the market for a variety of reasons, both good and bad. Costs are down, circulation revenue is up thanks to a hefty price increase and, overall, the financial picture at both papers appears to be brighter than it was a year ago. On the other hand, is there any doubt that both papers would have been sold if Arthur Sulzberger and company had been able to get what they considered to be a fair price?

With things more or less the same as they ever were, members of the community have a right to feel as though they’ve been jerked around. It would be a good idea if the Times Co. devoted 2010 to rebuilding the Globe’s and the T&G’s ties to the community.

Naming Chris Mayer to be the Globe’s next publisher (he’ll have responsibilities for the Telegram & Gazette as well) was a smart first step. He’s energetic, he’s rooted in Greater Boston and he seems far more likely to be a presence on the local scene than his recent predecessors have been.

But both papers have a long way to go if they are to recover from the wounds they’ve suffered — wounds that are largely characteristic of what the entire industry is going through, but some of which were self-inflicted. The best thing the Times Co. can do next year in these parts is to make itself invisible.

Photo (cc) by Bree Bailey and republished here under a Creative Commons license. Some rights reserved.