New England’s second-largest city is about to get a new print newspaper. A little more than two years ago, the Worcester Sun debuted as a for-profit, online-only news organization. Founded by two GateHouse Media refugees, the site has been behind a hard paywall from the beginning, with subscribers paying $2 a week.
Now Mark Henderson and his business partner (and cousin), Fred Hurlbrink Jr., are ready to take the next step: repurposing their journalism in a Saturday print edition that will be mailed free to paid digital subscribers who live in the Worcester area. If you’re not a subscriber, you’ll be able to buy a copy for $2 at various locations in Central Massachusetts.
Print has been part of Henderson and Hurlbrink’s thinking right from the start. Just after the Sun went live, I wrote about the project for the Nieman Journalism Lab. Though the Sun is clearly a digital-first operation, its founders wanted to capture the value that still exists in print advertising as a way of developing a second revenue stream.
“If you’re going to start something new, monetizing digital is tough,” Henderson told me at the time. “And you can’t look at print as a medium without understanding that there is a ton of money still to be made there.”
Worcester’s daily paper, the Telegram & Gazette, has shrunk dramatically in recent years. Sold by Boston Globe owner John Henry to a Florida-based chain under disputed circumstances, it later ended up in the hands of GateHouse, of Pittsford, New York, which owns more than 100 daily and weekly papers in Eastern Massachusetts. Henderson is the T&G’s former online director; Hurlbrink worked as a copy editor and in production for GateHouse’s MetroWest Daily News of Framingham and for a design facility in Framingham that later closed, with the jobs being outsourced to Austin, Texas.
Henderson and Hurlbrink have a tough road ahead of them. But they’re still here after two years, and they have the advantage of being local owners who are part of their community. The best-case scenario is that the Sun will be a success and that GateHouse will respond by bolstering the ranks of the T&G. Best of luck to Mark and Fred.
Mark Henderson is certainly not the first person to launch a hyperlocal website in the shadow of the daily newspaper that used to employ him. Nevertheless, his ideas about how to build the site into a sustainable business are unorthodox enough to merit attention.
Henderson, a former executive with the 150-year-old Telegram & Gazette of Worcester, Mass., unveiled the Worcester Sun in August. From the start, the Sun’s content has been protected behind a hard paywall of $2 a week. There are no discounts; if you want to subscribe for a year, it will cost you $104.
Once the Sun has attracted a critical mass of paid digital subscribers (Henderson won’t reveal the magic number except to say that it’s well short of 1,000), he’ll add a Sunday paper for $1 a week, perhaps as soon as next spring. Print matters, Henderson says, because that’s still where most of the advertising is.
“If you’re going to start something new, monetizing digital is tough,” says Henderson. “And you can’t look at print as a medium without understanding that there is a ton of money still to be made there. Especially in Sunday print. We could use Sunday print to boost us into the stratosphere, to get us into a stable orbit where we can launch other things.”
Bootstrapping paid digital to break into paid print? Matt DeRienzo, interim executive director of Local Independent Online News (LION) Publishers, says he’s skeptical but intrigued. “Sunday print is going against the grain. There’s a lot of reasons the cards are stacked against them,” says DeRienzo, the former editor of Digital First Media’s Connecticut publications, which include the New Haven Register. But he adds: “The best ideas are going to come from people who live in and care about their community and who are closest to the problem. Who’s to say it’s not going to work?”
With a population of 183,000 — the second-largest city in New England after Boston — and a median household income of about $46,000, more than $20,000 below the state average, Worcester is a city facing economic challenges. It’s precisely the sort of community that could benefit most from independent media projects such as the Sun, says Catherine Tumber, a scholar with the Dukakis Center for Urban and Regional Policy at Northeastern University.
Last week, I met Henderson and his business partner (and cousin) Fred Hurlbrink Jr. in a brightly lit coworking space on the first floor of the Innovation Center of Worcester — formerly the Franklin Street headquarters of the Telegram & Gazette, the daily newspaper where Henderson worked for nearly 25 years. Across the street is City Hall and the Worcester Common. On the other side of the common looms the mid-sized tower that is the current home of the T&G.
Henderson, 49, rose from the paper’s sports department to deputy managing editor for technology and, starting in 2009, online director. He left on June 2, 2014, the day that John Henry, who had purchased The Boston Globe and the T&G from the New York Times Company, sold the T&G to Halifax Media Group of Daytona Beach, Florida, after previously saying he intended to sell to a local group. Halifax cut about 20 journalistsfrom the full-time newsroom staff of about 80. Further cuts came a few months later when Halifax turned around and sold the paper to New Media Investment Group, an affiliate of GateHouse Media, based in the suburbs of Rochester, New York.
Hurlbrink, 38, had two stints with GateHouse — first as a copy editor at The MetroWest Daily News of Framingham and later at the Design House, run out of the Framingham plant, which handled design and some copyediting tasks for multiple GateHouse papers. In August 2014, GateHouse announced that the operation would be closed and moved to Austin, Texas.
Even with a shrunken Telegram & Gazette, Henderson and Hurlbrink find themselves in the midst of a highly competitive media environment. In addition to the T&G, Worcester is covered by MassLive.com, part of Advance Digital; GoLocalWorcester, which has sister sites in Providence, Rhode Island, and Portland, Oregon; and Worcester Magazine, whose parent company, Holden Landmark Corporation, is controlled by GateHouse Media chief executive Kirk Davis but is not part of GateHouse.
In the face of such competition, Henderson and Hurlbrink say their plan is to steer clear of breaking news and offer depth and analysis instead. “We’re never going to cover breaking news,” Henderson says. “Will we cover the opiate epidemic rather than three people who OD’d in the last 24 hours? Yeah, we’ll take a look at that. But we’ll devote the resources to do it and give people an insight that they didn’t have before.”
“I think there’s a niche,” says Timothy McGourthy, executive director of the Worcester Regional Research Bureau. “I think it provides kind of a thoughtful human-interest approach to Worcester. It’s a generally positive approach to the city. I think the challenge is going to be getting the word out in the marketplace.”
The Sun’s paywall — as well as that of the T&G — is based on technology provided by Clickshare, whose website touts the software as a “flexible system” that allows for different types of paid access, billing and payment processing, and various options for e-commerce. Bill Densmore, who founded Clickshare in the mid-1990s, believes that print and digital serve two different types of audiences — and that Henderson and Hurlbrink are smart to try to serve both.
“A lean-back experience once a week makes a lot of sense to me,” says Densmore, a research fellow at the Reynolds Journalism Institute. “It’s an experiment, really, and an important one, both for the existing industry and for people starting on the digital side and wondering where that leads. I think the marriage of print and digital makes a lot of sense, particularly if you’re not trying to put out a daily paper, which increasingly seems anachronistic to me and to people in the digital world.”
Starting and maintaining a community news site is a hard way to make a living, but the allure is undeniable. LION counts about 130 member sites, and of course there many more that are not LION members. New ones pop up regularly. Just this week, The Boston Globe reported on a project called The Spark, cofounded by a former photographer for the GateHouse-owned Enterprise of Brockton.
It’s the same allure that has kept Henderson and Hurlbrink going despite setbacks — including a $150,000 Kickstarter campaign that fell well short of the mark. So far, they say, they’ve invested $200,000 in money and time. Soon they hope to unveil the first in a line of ebooks. And they’ve got plans to launch online verticals in areas such as education and local sports. “I think there are places we can go where we can be effective,” says Hurlbrink.
If all goes according to plan, they foresee a staff of 20 full- and part-time journalists. The key, adds Henderson, is to fill a niche — and not worry about what the competition is doing.
“We’ve never said we’re here to take the T&G out,” says Henderson. “Other people have. We don’t agree with that. Our stated goal is to serve our audience, the city of Worcester, the best we can. And if we have an opportunity to grow our audience, all the better.”
Looks like the GateHouse Media-owned Telegram & Gazette of Worcester is getting some competition. Mark Henderson, the T&G’s former online director, is starting a news organization called the Worcester Sun, an online-mostly project with a paid Sunday paper.
The Sun has a $150,000 Kickstarter campaign, a website, and a presence on Facebook and Twitter, all of which are linked in the press release below. Go Local Worcester posted a story about the Sun on Saturday.
Best of luck to Henderson and cofounder/managing editor/creative director Fred Hurlbrink Jr., like Henderson a former GateHouse journalist.
WORCESTER, Massachusetts — Worcester Media Partners is proud to announce the launch of the Worcester Sun, an impact community journalism enterprise comprising a unique combination of best-in-class digital offering with a paid Sunday print product.
These products will be supported by an intuitive business model that puts quality journalism, and more importantly the folks who produce and consume it, at the forefront by leveraging the modern media world’s best efficiencies in a sustainable package.
In order to build the type of journalism enterprise Worcester deserves, Worcester Media Partners recognizes the necessity of ambition. We have set our sights high, and we look forward to the continued support of our community. Please visit our Kickstarter page to learn more about the project and how folks can pledge their support to the future of local journalism in and around the Seven Hills.
Worcester Sun was conceived by Mark Henderson, a 30-year veteran of Worcester-area journalism, who most recently spent several years as the online director of the Telegram & Gazette. There, he marshalled a number of innovations that propelled telegram.com to rank in the top 10 nationally in 2013 in audience growth and subscriber volume.
“We believe that when the number of former journalists exceeds the number of working journalists there is an opportunity and a need for a new approach,” Henderson said.
“The Sun will be the first news startup in the nation to launch with a paid Sunday newspaper. We recognize that this is a huge undertaking, but we believe the community is ready for this approach. In addition, over the long run we believe this model could work in as many as 100 cities nationwide.”
Henderson is joined by co-founder Fred Hurlbrink Jr., managing editor/creative director. The group is working with no less than a dozen advisors, many among the leaders in their field in New England, who have logged more than 200 years of community journalism experience.
Under the leadership of this impressive cadre of innovative, experienced journalism pros, and with the support of the area’s brightest reporters, photographers, designers and new media professionals, Worcester Sun intends to provide the community with impactful, civic-minded journalism that promotes intelligent conversations and positive change.
Worcester Sun will shine a light into the deepest corners of the topics and events that matter most to the city and its residents. We will cover stories with candor and perspective. We will never pander or underestimate our readers. We will hold public officials accountable. We will hold ourselves accountable doubly so.
Worcester Sun will change journalism in Worcester. It is, indeed, a new day.