With South Station unveiling fare gates, it’s time to rethink an annoying and unnecessary practice

Fare gates are coming to South Station, as they did to North Station several years ago. The way it works is that you tap your ticket (on paper or on your phone) at a gate to gain entry to the waiting area for commuter rail. If you’re arriving, you simply reverse the procedure and tap it to leave. It’s convenient and helps prevent scofflaws from evading fares. But there is one massively annoying aspect to this, and it could easily be solved.

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As Michael P. Norton reports for State House News Service, “Conductors will also still check tickets on board trains to verify travel zones.” That makes sense. Let’s say you ride the Lowell line out of North Station. It costs just $2.40, one way, to travel between West Medford and North Station. By contrast, a one-way ticket between the end of the line in Lowell and North Station costs $10.50.

(Let me pause here and observe that the longer your train commute, the more you’re helping to ease traffic congestion and air pollution. Given that, a flat rate would make more sense. But I digress.)

Now, here’s the aggravating part. I commute between West Medford and North Station. A lot of riders get on or off at that final (or first) stop, so the train is often overcrowded. Yet the conductors — always friendly and helpful — have to squeeze their way through so that they can inspect our tickets.

Why? West Medford commuters are already paying the cheapest fares. There is no reason to check our tickets. Thanks to the fare gates, we could not have gotten on unless we’d already paid and scanned our way in. If the conductors did their job before the train arrived in West Medford, or after it left, the train would be much less crowded, and it would be a lot easier for them to do their work.

This is not a big deal except that it’s completely unnecessary. With South Station fare gates coming online, this would be a good time for MBTA general manager Phil Eng and commuter rail contractor Keolis to eliminate a minor annoyance for those of us who take the train.