One of the most frustrating aspects of #MBTApocalypse is that is that we mere mortals who rely on the commuter rail have no idea whether to blame Keolis, the T or some combination thereof.
For me, though, the entire experience hit rock bottom this morning in what I think was an unusually shameful (or maybe I should say shameless) episode. I walked to the West Medford train station to catch the 8:58 to North Station. There were a couple of dozen people waiting. The electronic sign that normally provides updates was out. And there was No Train.
The T app said it had broken down and was stuck in Wilmington. But there were no further updates. We had no way of knowing whether a train would be showing up any moment or if, instead, all trains were backed up behind it. I asked the flagman; despite being equipped with a walkie-talkie, he didn’t know. A half-hour later I walked back home and drove in to work. I still don’t know when or if the 8:58 ever arrived.
It’s been two weeks since the last major snowstorm, and Keolis and/or the T still can’t stick to the reduced schedule that will be in effect for another month. Meanwhile, the economy suffers and the roads are choked with drivers who’d rather be taking public transportation. There’s no longer any excuse that I want to listen to. Just fix it.