By Dan Kennedy • The press, politics, technology, culture and other passions

Tag: paid content

An uncomfortable reality

The Arkansas Democrat-Gazette shows that charging for online access is no way to build a Web site — but that it may very well be an effective way of preserving the print edition. (Via @howardowens.)

Quick thoughts on the Times’ pay-wall plan

The New York Times today made an important announcement that we will no doubt pick over closely in the weeks and months ahead. According to a memo from Times Co. chairman Arthur Sulzberger Jr. and president Janet Robinson, the paper will start charging for Web content in 2011.

Over the past year or two, it has become increasingly clear that advertising may never fully support the infrastructure of large newspaper Web sites. With huge chunks of classified advertising lost to Craigslist and with display advertising undermined by the decline of once-vibrant downtowns, newspaper executives have been struggling with ideas to persuade readers to pick up a larger share of the tab.

The Times’ plan is fairly nuanced, and parallels proposals being discussed by Steven Brill, the founder of Journalism Online. You would be allowed to access a certain number of articles per month (perhaps five or 10) for free. After that, you would have to pay. Access to the Web site would remain free for subscribers to the print edition.

Charging for Web-site access undermines the sharing culture of the Web, which is what gives it its value. Still, the Times’ plan is relatively benign. Bloggers who regularly link to and excerpt Times content will have the choice of paying up or going elsewhere. Blog readers will be able to click on a modest number of Times links for free.

Several years ago the Times tried charging for its opinion columnists and certain online-only features. The experiment was not a failure, but Sulzberger and company concluded they could earn more advertising revenue by returning to free access. The wheel turns, and it keeps turning.

My early prediction is that the Times’ metered-access plan will be no more than a limited success, and not easily emulated by other papers. The Times remains the gold standard of mainstream journalism, and a lot of people will be willing to pay for it. By contrast, a good regional paper like the Boston Globe must compete with a wide array of other local media. If the Web sites of local newspapers and radio and television stations remain free, readers may find that they’re not willing to pay for the Globe’s admittedly superior content.

The most promising route for newspapers to take is to charge for convenience (print, e-readers and smartphone editions) and community (special premium online content, member discounts, discussion forums and the like). Charging for basic Web access has proved to be a losing proposition in the past, and that’s likely to continue.

But it’s been clear for some months now that we were about to embark on another experiment in charging for Web content. At least it sounds like the Times is going about it the right way.

Turning seed corn into junk food

This will probably be my last post until after Christmas. But I wanted to note that the Standard-Times of New Bedford will erect a pay wall around its Web site starting Jan. 12.

As Jon Chesto of the Patriot Ledger notes, it’s not entirely unanticipated, since the Standard-Times’ owner is Rupert Murdoch, who has launched a crusade against free content. Murdoch’s man in New Bedford is Boston Herald owner Pat Purcell, who says he’ll unveil his own paid-content system sometime next year as well.

Though I think pay walls are a bad idea, the Standard-Times’ system is better than some: you’ll be able to read up to 10 stories a month without paying, which means the paper won’t be completely closing itself off to the outside blogosphere.

Still, it’s hard to imagine that the Standard-Times’ fine Web site, South Coast Today, won’t deteriorate under the new system. It’s a shame, because the paper’s original Web site, www.s-t.com, was a pioneering effort that garnered national attention back in the mid-1990s.

The print edition may well realize some short-term gains — no longer will local readers be able to catch up on news in Southeastern Massachusett for free. But Murdoch and Purcell are turning their seed corn into Fritos.

Photo (cc) by Daniel R. Blume and republished here under a Creative Commons license. Some rights reserved.

More on Murdoch and Microsoft

In my latest for the Guardian, I take a closer look at Rupert Murdoch’s dalliance with Microsoft, whose search engine, Bing, is emerging as the main competitor to Google.

The Murdoch-Microsoft story, which I first wrote about last week, got a huge boost yesterday in the Financial Times. Today the New York Times follows up.

Rupe prepares to take the plunge

Rupert Murdoch

Rupert Murdoch

News executives love to rail against Google as a parasite that steals their content. Yet none dares to insert a simple piece of code that would make their sites invisible to Google’s search engine.

Until now. Rupert Murdoch, the biggest, baddest media mogul of them all, says he’s moving ahead with plans to start charging for content across the News Corp. mediascape. And he adds that when the moment arrives, he will indeed block Google from indexing his content.

Murdoch even goes so far as to say that he’ll eventually mount a legal challenge to the doctrine of fair use, which allows third parties to use small snippets of copyrighted material without permission for certain purposes, including education and criticism — and, in Google’s view, search indexing.

Publishers have long had a love-hate relationship with Google and Google News. On the one hand, Google News, for many people, has established itself as a substitute front page, making newspaper home pages all but irrelevant. On the other hand, many newspaper.coms receive much of their traffic from Google.

Now Murdoch has adjusted the equation to pure hate.

Two predictions:

First, he may enjoy some success in shoring up WSJ.com, by far his highest-quality outlet, which is already partly subscription-based. But if he thinks people will pay for online access to the sagging New York Post or even a successful operation like Fox News, then he’s going to learn a bitter lesson.

Second, by essentially killing his Web sites, he may well succeed in shoring up print circulation. That’s a short-term strategy, but it may be exactly what he’s got in mind.

Photo of Murdoch at the 2009 World Economic Forum in Davis is (cc) by the World Economic Forum, and is republished here under a Creative Commons license. Some rights reserved.

Paid content, free alternatives

Boston Herald publisher Pat Purcell is the latest to argue that newspaper owners need to get together and agree to start charging for online content. And as I’ve said before, I’m not philosophically opposed. But it’s not going to work.

Let’s say every newspaper began charging for Web-site access tomorrow. By the end of the day, anyone could put together about a half-dozen bookmarks giving them at least 75 percent to 80 percent of what they were getting from newspapers, provided by news organizations that are free and will almost certainly remain so.

Here are just a few top-of-my-head alternatives. I’m leaving out a lot more than I’m including.

Consider, too, that many of these sites would beef up if newspapers were to withdraw from the free Web. Nothing remains static, especially when a business opportunity beckons.

There is no pot of paid-content gold at the end of the online rainbow.

More: Steve Buttry made similar points back in June.

Talking about paid content

I’ll be moderating a panel on Friday evening for the Boston chapter of the National Writers Union on how writers can make a living in an era of free online content. The panelists — truly an all-star group — are:

With a crew like that, I shouldn’t have to do much more than introduce them and get out of the way.

The program will be held from 7 to 9:30 p.m. at Northeastern’s John D. O’Bryant African-American Institute*, one of the co-sponsors. Other co-sponsors are PEN New England, Grub Street, Open Media Boston, the Women’s National Book Association and the Organizers’ Collaborative.

The Friday panel kicks off the two-day event, titled “Shall We Write for Free or Shall We Write for Pay? Writers Face the Digital Age.” For more information and to register, click here. Please join us.

*Note: Venue now corrected.

Pittsburgh’s strawberry fields

david_shribmanThe Pittsburgh Post-Gazette has unveiled a paid Web site intended as a supplement to its free online edition.

According to editor David Shribman (photo), the Boston Globe’s former Washington-bureau chief, “We were always selling chocolate and vanilla [the print and free online versions]. Now we are also selling strawberry.”

Editor & Publisher’s Joe Strupp reports on what you’ll find in Pittsburgh’s strawberry fields:

A peak [sic] at the PG Plus lineup finds a mix of pay-only blogs and discussions, as well as a Facebook-like online community in which users sign on to post comments, interact with other users and Post-Gazette staffers. Online discussions with journalists and others also will be held.

Members will also receive discounts and gain access to various entertainment and sports events. The cost: $3.99 a month, or $36 a year.

Will it work? Who knows? I do think it’s the right approach, and similar to what Globe editor Marty Baron said might be in the works at Boston.com when he was interviewed by Emily Rooney in July. Readers have demonstrated that they’ll pay for chocolate but not vanilla. Will they pay for strawberry? We’ll soon find out.

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