By Dan Kennedy • The press, politics, technology, culture and other passions

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Bluesky makes its long-awaited public debut just as Threads skepticism sets in

Photo (cc) 2021 by joey zanotti

Is Bluesky about to have its moment?

Since the fall of 2022, when Elon Musk acquired Twitter and proceeded to take a wrecking ball to it, those of us who are heavy users of short-form, text-based social media have been looking for a new platform. I bet heavily on Mastodon, but though I find it to be a pleasant environment most of the time, with a lot of activity and high engagement, it has not been adopted by more than a handful of news organizations, journalism think tanks, the Massachusetts political community and ordinary people. Those folks have, for the most part, remain firmly planted on Twitter/X.

Threads is a different matter. Since it debuted last summer, the platform has largely fulfilled its promise of becoming a better version of Twitter, a place to have conversations about news, journalism and other topics with less sociopathy than you encounter in Musk’s hellhole. Threads reportedly has about 130 million active monthly users, compared to 500 million on Twitter, which is pretty impressive for a service that’s less than a year old and is still rolling out features.

Unfortunately, it appears that Threads will not fulfill the hopes of its most news-obsessed users. On Friday, Mark Zuckberg’s Meta, which owns Threads, repeated previous statements that it has no intention of becoming a platform that is heavily focused on politics. Posts that the almighty algorithm deems political will not show up in the “For You” listing, which is what you see when you first log on and which is determined by software that thinks it knows what you’re interested in. Any accounts you’re already following will continue to show up, but discovering new accounts will become more difficult. The change also applies to Instagram.

According to Adam Mosseri, who runs Threads and Instagram, “we’re not talking about all of news, but rather more focused on political news or social commentary.” But as Taylor Lorenz and Naomi Nix report for The Washington Post (free link), who’s to say what’s political? They quote Ashton Pittman, news editor of the Mississippi Free Press, who tells them:

If I post about LGBTQ rights, or about being a gay man, is that political? If I post about Taylor Swift, is that political because bad actors are making everything political? Everything is political if we’re honest with ourselves — it’s just about who’s defining what’s political and who gets to define that and what does it mean?

Which brings me back to Bluesky. Unlike Threads, the platform is not fully for-profit; unlike Mastodon, it’s not a nonprofit. Rather, it’s a public benefit corporation, which means that it’s a for-profit company that must serve the public interest in some way and that reinvests any profits it makes back in the operation. Of the three major Twitter alternatives, Bluesky has garnered the most skepticism. For one thing, among Bluesky’s founders is former Twitter CEO Jack Dorsey, who thought selling out to Musk was just fine. For another, Bluesky’s rollout has been painfully slow. Until last week, you couldn’t join without an invitation, which is why it has just 3.2 million users, far behind Threads and Twitter.

After Bluesky finally opened itself up to the public, though, the influential tech writer Mike Masnick wrote an enthusiastic post at Techdirt saying he was “pretty excited” about where the platform is heading. What has Masnick most excited is Bluesky’s roll-your-own approach to content moderation. He writes:

For example, the company has added some (still early) features that give users much more control over their experience: composable moderation and algorithmic choice. Composable moderation lets users set some of their own preferences for what they want to encounter on social media, rather than leaving it entirely up to a central provider. Some people are more willing to see sexual content, for example.

But, the algorithmic choice is perhaps even more powerful. Currently, people talk a lot about “the algorithm” and now most social networks give you one single algorithm of what they think you’ll want to see. There is often a debate among people about “what’s better: a chronological feed or the algorithmically generated feed” from the company. But that’s always been thinking too small.

With Bluesky’s algorithmic choice, anyone can make or share their own algorithms and users can choose what algorithms they want to use. In my Bluesky, for example, I have a few different algorithms that I can choose to recommend interesting stuff to me. One of them, developed by an outside developer (i.e., not Bluesky), Skygaze, is a “For You” feed that … is actually good? Unlike centralized social media, Skygaze’s goal with its feed is not to improve engagement numbers for Bluesky.

For some time now, I’ve been using Threads, Mastodon and Bluesky more or less equally on the theory that we’re a long way from knowing which platform, if any, will emerge as the main alternative to Twitter. (I’m also still on Twitter, mainly for professional purposes, though I’ve locked my account and post less frequently there than on the other platforms.) Even though I have far fewer followers on Bluesky than elsewhere, I’ve found the engagement to be quite good and the content consistently interesting — more so than on Mastodon, and with less crap than on Threads.

We will never go back to the days when there was one platform where everyone gathered, for better or worse. But Bluesky seems like a worthy entry into the social media wars now that it’s (finally) open to the public.

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Threads may be a better place (for now) than X/Twitter, but let’s not get too excited

These days I do most of my microblogging (now there’s a blast from the past) at Threads, the Meta-owned Twitter alternative that is moving ahead of Bluesky and Mastodon, if not ahead of Twitter itself. Threads is filled with self-congratulatory posts about how nice everyone is along with occasional criticism of people for not walking away completely from Elon Musk, who has transformed X/Twitter from the hellsite it already was into something even worse.

Well, lest we forget, here’s the top to Brian Fung’s CNN story on the latest in a lawsuit brought against Meta by Massachusetts Attorney General Andrea Campbell:

Meta CEO Mark Zuckerberg has personally and repeatedly thwarted initiatives meant to improve the well-being of teens on Facebook and Instagram, at times directly overruling some of his most senior lieutenants, according to internal communications made public as part of an ongoing lawsuit against the company.

The newly unsealed communications in the lawsuit — filed originally by Massachusetts last month in a state court — allegedly show how Zuckerberg ignored or shut down top executives, including Instagram CEO Adam Mosseri and President of Global Affairs Nick Clegg, who had asked Zuckerberg to do more to protect the more than 30 million teens who use Instagram in the United States.

Mosseri, in case you don’t know, is the guy who’s in charge of Threads. As for the great Threads versus Twitter debate, well, pick your favorite evil billionaire. At least Zuckerberg and Mosseri seem to want Threads to be a well-run platform that makes money rather than a plaything for a right-wing sociopath — which is what Twitter has devolved into.

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One year later, calculating the damage Elon Musk has done to Twitter

Elon Musk. Photo (cc) 2017 by Steve Jurvetson

This past Friday marked one year since Elon Musk purchased X/Twitter and took a wrecking ball to it. Twitter was far from perfect — we all called it “the hellsite” long before he arrived. But he’s done everything he could to drive it into the ground, empowering trolls, restoring extreme-right and neo-Nazi accounts, and enabling disinformation on a widespread scale.

Musk took specific actions to degrade the experience as well. He ended a modest paid-subscription service that allowed you to edit your tweets. He got rid of the blue checks for verified accounts and replaced them with blue checks for anyone who was willing to pay, thus greatly amplifying hate and falsehoods. He blocked access for anyone who didn’t have a Twitter account, which blew up embedded news feeds. And he proved that he himself was among the most sociopathic users of the service he’d purchased, engaging in such behavior as amplifying an online wilding campaign against a young journalist and putting her life in danger.

The results for Twitter as a business have been devastating. The Washington Post reports (free link):

The number of people actively tweeting has dropped by more than 30 percent, according to previously unreported data obtained by The Washington Post, and the company — which the entrepreneur behind Tesla and SpaceX has renamed X — is hemorrhaging advertisers and revenue, interviews show.

The Post also reports that Musk has succeeded in moving Twitter far to the right. My own experience is that a number of conservatives who I’d like to follow on one of the new platforms that have sprung up or grown in response to Musk’s actions have stayed put, almost as a sign of tribal loyalty. Not everyone — certainly a lot of the Never Trump conservatives have moved elsewhere. But it’s enough that the old sense you had on Twitter that everyone was there has fractured, probably forever.

After Musk bought Twitter, I went all-in at Mastodon, which had already been around for several years. But though I was able to build a decent list of followers and have found engagement to be quite good, most news organizations and prominent people are missing. Bluesky, co-founded by former Twitter CEO Jack Dorsey, seems like the closest thing to a direct Twitter replacement, but it’s falling behind because of its incredibly aggravating invitation-only scheme.

Which leaves us with Threads, part of the Zuckerborg. It’s definitely the fastest-growing of the alternatives, and it’s where I spend most of my social-media time these days. It’s also adding features quickly in an attempt to catch up. Threads got off to a fast start when it was launched during the summer, lagged, and now seems to be taking off again. Mark Zuckerberg said last week that Threads now has 100 million monthly users — no doubt well behind Twitter (Musk took the company private, so he’s free to lie about metrics), but impressive nevertheless.

Yet I find that there are three buckets of Twitter users that I need to connect with who aren’t going anywhere: friends who are not extremely online; Massachusetts politics folks; and people and organizations involved in the future of local news. For some reason, they’re still firmly planted on Twitter.

Twitter was far from perfect — very far indeed. It had become a frequently ugly place, and a lot of us were already using it differently compared to, say, 10 years ago. But Musk has made it much worse.

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X/Twitter may be terrible, but it’s still the go-to place for certain types of conversations

Walt Mossberg, right, has had it with Elon Musk, but he apparently has no problem with Mark Zuckerberg, left. That’s Kara Swisher in the middle. Photo (cc) 2012 by Joe Hall.

On Thursday, I posted an opinion about the newly enacted Massachusetts tax cut on X/Twitter and its three main competitors — Mastodon, Threads and Bluesky. I did it in part simply because I wanted to make a comment, but I also was experimenting. Here’s the post on Threads:

Why are our local media united in referring to the Mass. tax cuts as “tax relief”? It’s an unnecessary package, mainly skewed toward the rich, that will offset the ballot question we just passed to try to meet some real needs in schools, transportation and social services.

Twitter and Mastodon support hashtags, so on those platforms I changed Massachusetts to #MaPoli in the hopes that it would get picked up in those communities. And here’s what I found: As of this morning, I’ve gotten 11 likes and three replies on Threads; 10 likes, four reposts and one reply on Bluesky; eight likes, six reposts and one reply on Mastodon; and 213 likes, 60 reposts and 20 replies on Twitter, including a worthwhile back-and-forth with Matt Szafranski, a lawyer who’s the editor-in-chief of Western Mass Politics & Insight, on whether state officials will be able to grab revenues from the new millionaire’s tax to fund needs other than education and transportation, as the law specifies.

Now, you might say, what’s the big deal? Aren’t we past worrying about engagement on social media? Well, yes and no. Performative tweeting has gotten many people in trouble, including me. But in this case I wanted to express an opinion that would be seen by people in the Massachusetts media and political community, and I knew Twitter would be the best outlet.

Ever since Elon Musk bought Twitter a year ago and took a wrecking ball to it, there’s been a lot of what you might call Twitter-shaming — castigating anyone who continues to use Twitter on the grounds that by doing so you’re enabling Musk and his sociopathic attacks on transgender people and anyone else with the misfortune to cross his radar. For instance, he recently amplified hateful attacks on a reporter for the Las Vegas because he literally had no idea what had really happened, as Angela Fu recently reported for Poynter Online.

I went completely silent on Twitter for several months after Musk bought it and invested quite a bit of time in Mastodon, which is a lovely little community whose members include few of the political, media and local news accounts I need to follow for my professional and academic work. I find more of a political and media presence on Threads and Bluesky but very little of the #MaPoli crowd and virtually none of the people and organizations that are tracking the future of community journalism.

The Twitter-shaming, though, continues. Retired Wall Street Journal tech columnist Walt Mossberg, who only left Twitter a month ago, posted this on Threads Friday:

The reason to quit Twitter (X) isn’t that it’s apparently collapsing financially, or killing important features. It’s a moral and ethical issue. Not only are Nazis, racists, antisemites, misogynists, liars and conspiracy theorists being welcomed back, but the owner seems to be actively supporting this. I gave up a 16-year account with over 800,000 followers because I couldn’t associate myself with this haven for hate and lies. You should too.

Well, good for you, Walt. By the way, you posted that on a platform controlled by Mark Zuckerberg, who has not exactly covered himself in glory with regard to clamping down on election disinformation and enabling genocide. There are also those who criticize anyone who publishes on Substack because that platform has become a home to some sleazy right-wingers (let’s not forget that the great Heather Cox Richardson writes her newsletter on Substack) or who uses Bluesky because Twitter co-founder Jack Dorsey, who has his own issues, is a member of the board.

I’m actively rooting for Musk to drive Twitter into the ground and kill it off once and for all. Until he does, though, I’m going to use it — not as much as I used to, and more carefully than I did in the past. But though Musk is the worst of the worst, the reality is that most of our tech platforms are controlled by dubious characters, and there’s not much we can do about it.

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Threads hits a speed bump

Mark Zuckerberg may soon have reason to regret pushing Threads out the door before it was ready. Lindsey Choo reports for The Wall Street Journal (free link, I think; apologies if it doesn’t work) that user engagement has fallen by 70% since its July 7 peak.

No doubt Zuckerberg wanted to take advantage of Elon Musk’s Fourth of July weekend freakout, when he limited the number of posts you could read on Twitter (especially if you weren’t a paid subscriber), cut off access to individual tweets for non-members (thus blowing up our news feed at What Works), and killed off classic TweetDeck in favor of a new, lesser update.

But Threads is frustrating to use. The biggest problem is that you can only access it on a mobile device. Also missing: a reverse-chrono tab of accounts you follow, thus clogging up your feed with brands and celebrities you don’t care about, as well as no lists and no hashtags.

Mastodon has been my first stop since Musk took over Twitter last fall, but its decentralized nature presents problems of its own. It’s difficult to find what you’re looking for, there are parts of the unfortunately named Fediverse that are invisible to you, and most of the people and accounts I need to follow just aren’t there. Bluesky is still invitation-only and has had problems of its own.

I realize this is of little interest to most people, but for those of us whose work depends on social media to some degree, it’s been an interesting — and frustrating — nine months.

A few more thoughts about Threads

Although Mastodon is my preferred Twitter alternative, there’s every indication that Threads is going to emerge as the closest thing we get to a true Twitter replacement. It’s missing a lot — browser access, a reverse-chronological feed of your followers, and lists, to name just a few. I can really do without the celebrities and brands that Threads is pushing. But it’s already got mass appeal, a precious commodity that it’s not likely to relinquish.

There are reports that Mark Zuckerberg and company rushed this out the door before it was ready in order to take advantage of Elon Musk’s meltdown last weekend. Musk rewarded Zuckerberg by sending him a cease-and-desist order — precious publicity for an app that is taking off. As I said yesterday, you only get one chance to make a good first impression, but I suspect users will give Zuckerberg some time to get it right.

In addition to Twitter, I suspect the big loser in this may be Bluesky, started by Twitter co-founder Jack Dorsey. I finally scored an invitation earlier this week and have been playing around. I like it. But Dorsey has got to regret the leisurely pace he’s taken.

For now, I’m posting mainly to Mastodon because I want to, Twitter because I have to, and Bluesky and Threads because I’m checking them out. I’ve given up on Post. (If you’re reading this on the Media Nation website, my social media feeds are in the right-hand rail.) But it wouldn’t surprise me if this quickly devolves into a war between Twitter and Threads, with everyone else reduced to spectator status.

The unimpressive, trying-too-hard debut of Threads

Photo (cc) 2011 by J E Theriot

They say you only get one chance to make a good first impression. If that’s true, then Mark Zuckerberg missed that chance with the debut of Threads. There’s no browser access, so you’re stuck using your phone. You can’t switch to a reverse-chronological non-algorithmic feed of accounts you follow. Even Elon Musk still lets you do that at Twitter. No lists.

The whole thing, teeming with brands and celebrities you’re not interested in, feels very commercial in a forced-joviality, trying-too-hard way. These things can be fixed unless Zuck thinks they’re features rather than bugs. For now, though … not great.

Musk’s latest moves call into question the future of short-form social media

Elon Musk isn’t laughing with us. He’s laughing at us. Photo (cc) 2022 by Steve Jurvetson.

Update: Ivan Mehta of TechCrunch reports that Twitter may have already reversed itself on requiring log-ins to view tweets. I’ll test it later and think about whether I want to go to the trouble of restoring our Twitter timeline to What Works.

Today I want to return to a topic that I write about from time to time: the ongoing travails of Twitter under Elon Musk and the future of what I’ll call short-form interactive social media, which some people still refer to as “microblogging.” It’s something that’s of no interest to the vast majority of people (and if I’m describing you, then you have my congratulations and admiration) but of tremendous interest to a few of us.

You may have heard that a number of changes hit Twitter over the weekend, some deliberate, some perhaps accidental. They cut back on the number of posts you could read before encountering a “rate limit” of 600 per day for non-subscribers and 6,000 a day for those who pay $8 a month. Those limits were later raised. Now, very few people are paying $8 for those blue check marks and extra privileges, and you can reach 600 (or 800, or 1,000, or whatever it is at the moment) pretty quickly if you’re zipping through your timeline. It was and is a bizarre limitation, since it means that users will spend less time on the site and will see fewer of Twitter’s declining inventory of ads.

Twitter also got rid of its classic TweetDeck application, which lets you set up columns for lists, notifications and the like, and switched everyone over to a new, inferior version — and then announced that TweetDeck will soon be restricted to those $8-a-month customers.

Finally, and of the greatest significance to me and my work, you can no longer view a tweet unless you’re actually logged in to Twitter. We’ve all become accustomed to news outlets embedding tweets in stories. I do it myself sometimes. Well, now that has stopped working. Maybe it’s not that big a deal. After all, you can take a screenshot and/or quote from it, just as you can from any source. But it’s an extra hassle for both publishers and readers.

The problem

Moreover, this had a significant negative effect on What Works, the website about the future of local news that Ellen Clegg and I host. Just recently, I decide to add a news feed of updates and brief items to the right-hand rail, powered by Twitter. It was a convenient way of informing our readers regardless of whether they were Twitter users. And on Monday, it disappeared. What I’ve come up with to replace it is a half-solution: A box that links to our Mastodon account, which can still be read by Mastodon nonusers and users alike. But it’s an extra step. In order to add an actual Mastodon news feed we would either need to pay more or switch to a hosting service and put up with the attendant technical challenges.

What is Musk up to? I can’t imagine that he’s literally trying to destroy Twitter; but if he were, he’d be doing exactly what he’s doing. It’s strange. Twitter is now being inundated with competitors, the largest of which is Mastodon, a decentralized system that runs mainly on volunteer labor. But Twitter co-founder Jack Dorsey is slowly unveiling a very Twitter-like service called Bluesky (still in beta, and, for the moment, invitation-only), and, this Thursday, Facebook (I refuse to call it Meta) will debut Threads. If Mark Zuckerberg doesn’t screw it up, I think Threads, which is tied to Instagram, might prove to be a formidable challenger.

Still, what made Twitter compelling was that it was essentially the sole platform for short-form interactive social media. The breakdown of that audience into various niches makes it harder for any one service to benefit from the network effect. I’ve currently got conversations going on in three different places, and when I want to share links to my work, I now have to go to Twitter, Mastodon and Bluesky (which I just joined), not to mention Facebook and LinkedIn.

The solution

And speaking of the network effect: Twitter may be shrinking, but, with 330 million active monthly users, it’s still by far the largest of the three short-form platforms. Mastodon was up to 10 million registered users as of March (that number grows in spurts every time Musk indulges his inner sociopath), and Bluesky has just 100,000 — although another 2 million or so are on the wait list. What that means for my work is that just a handful of the media thought leaders I need to follow and interact with are on Mastodon or Bluesky, and, from what I can tell, none (as in zero) of the people and organizations that track developments in local news have budged from Twitter.

It will likely turn out that the social media era was brief and its demise unlamented. In the meantime, what’s going on is weird and — for those of us who depend on this stuff — aggravating. In some ways, I would like to see one-stop short-form social media continue. My money is on Threads, although I suspect that Zuckerberg’s greed will prevent it from realizing its full potential.

Antitrust suit brought by states claims Google and Facebook had a secret deal

Photo (cc) by Fir0002/Flagstaffotos

There’s been a significant new development in the antitrust cases being brought against Google and Facebook.

On Friday, Richard Nieva reported in BuzzFeed News that a lawsuit filed in December 2020 by Texas and several other states claims that Google CEO Sundar Pichai and Facebook CEO Mark Zuckerberg “personally signed off on a secret advertising deal that allegedly gave Facebook special privileges on Google’s ad platform.” That information was recently unredacted.

Nieva writes:

The revelation comes as both Google and Facebook face a crackdown from state and federal officials over antitrust concerns for their business practices. Earlier this week, a judge rejected Facebook’s motion to dismiss a lawsuit by the Federal Trade Commission that accuses the social network of using anticompetitive tactics.

The action being led by Texas is separate from an antitrust suit brought against Google and Facebook by more than 200 newspapers around the country. The suit essentially claims that Google has monopolized the digital ad marketplace in violation of antitrust law and has cut Facebook in on the deal in order to stave off competition. Writing in Business Insider, Martin Coulter puts it this way:

Most of the allegations in the suit hinge on Google’s fear of “header bidding,” an alternative to its own ad auctioning practices described as an “existential threat” to the company.

As I’ve written previously, the antitrust actions are potentially more interesting than the usual complaint made by newspapers — that Google and Facebook have repurposed their journalism and should pay for it. That’s never struck me as an especially strong legal argument, although it’s starting to happen in Australia and Western Europe.

The antitrust claims, on the other hand, are pretty straightforward. You can’t control all aspects of a market, and you can’t give special treatment to a would-be competitor. Google and Facebook, of course, have denied any wrongdoing, and that needs to be taken seriously. But keep an eye on this. It could shake the relationship between the platforms and the publishers to the very core.

A $150 billion lawsuit over genocide may force Facebook to confront its dark side

Displayed Rohingya Muslims. Photo (cc) 2017 by Tasnim News Agency.

Previously published at GBH News.

How much of a financial hit would it take to force Mark Zuckerberg sit up and pay attention?

We can be reasonably sure he didn’t lose any sleep when British authorities fined Facebook a paltry $70 million earlier this fall for withholding information about its acquisition of Giphy, an app for creating and hosting animated graphics. Maybe he stirred a bit in July 2019, when the Federal Trade Commission whacked the company with a $5 billion penalty for violating its users’ privacy — a punishment described by the FTC as “the largest ever imposed” in such a case. But then he probably rolled over and caught a few more z’s.

OK, how about $150 billion? Would that do it?

We may be about to find out. Because that’s the price tag lawyers for Rohingya refugees placed on a class-action lawsuit they filed in California last week against Facebook — excuse me, make that Meta Platforms. As reported by Kelvin Chan of The Associated Press, the suit claims that Facebook’s actions in Myanmar stirred up violence in a way that “amounted to a substantial cause, and eventual perpetuation of, the Rohingya genocide.”

Even by Zuckerberg’s standards, $150 billion is a lot of money. Facebook’s revenues in 2020 were just a shade under $86 billion. And though the pricetags lawyers affix on lawsuits should always be taken with several large shakers of salt, the case over genocide in Myanmar could be just the first step in holding Facebook to account for the way its algorithms amplify hate speech and disinformation.

The lawsuit is also one of the first tangible consequences of internal documents provided earlier this fall by Frances Haugen, a former Facebook employee turned whistleblower who went public with information showing that company executives knew its algorithms were wreaking worldwide havoc and did little or nothing about it. In addition to providing some 10,000 documents to the U.S. Securities and Exchange Commission, Haugen told her story anonymously to The Wall Street Journal, and later went public by appearing on “60 Minutes” and testifying before Congress.

The lawsuit is a multi-country effort, as Mathew Ingram reports for the Columbia Journalism Review, and the refugees’ lawyers are attempting to apply Myanmar’s laws in order to get around the United States’ First Amendment, which — with few exceptions — protects even the most loathsome speech.

But given that U.S. law may prevail, the lawyers have also taken the step of claiming that Facebook is a “defective” product. According to Tim De Chant, writing at Ars Technica, that claim appears to be targeted at Section 230, which would normally protect Facebook from legal liability for any content posted by third parties.

Facebook’s algorithms are programmed to show you more and more of the content that you engage with, which leads to the amplification of the sort of violent posts that helped drive genocide against the Rohingyas. A legal argument that would presumably find more favor in the U.S. court system is the algorithmic-driven spread of that content, rather than the content itself.

“While the Rohingya have long been the victims of discrimination and persecution, the scope and violent nature of that persecution changed dramatically in the last decade, turning from human rights abuses and sporadic violence into terrorism and mass genocide,” the lawsuit says. “A key inflection point for that change was the introduction of Facebook into Burma in 2011, which materially contributed to the development and widespread dissemination of anti-Rohingya hate speech, misinformation, and incitement of violence—which together amounted to a substantial cause, and perpetuation of, the eventual Rohingya genocide..”

Facebook has previously admitted that its response to the violence in Myanmar was inadequate. “We weren’t doing enough to help prevent our platform from being used to foment division and incite offline violence,” the company said in 2018.

The lawsuit at least theoretically represents an existential threat to Facebook, and no doubt the company will fight back hard. Still, its initial response emphasized its regrets and steps it has taken over the past several years to lessen the damage. A Meta spokesperson recently issued this statement to multiple news organizations: “We’re appalled by the crimes committed against the Rohingya people in Myanmar. We’ve built a dedicated team of Burmese speakers, banned the Tatmadaw [the Burmese armed forces], disrupted networks manipulating public debate and taken action on harmful misinformation to help keep people safe. We’ve also invested in Burmese-language technology to reduce the prevalence of violating content. This work is guided by feedback from experts, civil society organizations and independent reports, including the UN Fact-Finding Mission on Myanmar’s findings and the independent Human Rights Impact Assessment we commissioned and released in 2018.”

No doubt Zuckerberg and company didn’t knowingly set out to contribute to a human-rights disaster that led to a rampage of rape and murder, with nearly 7,000 Rohingyas killed and 750,000 forced out of the country. Yet this tragedy was the inevitable consequence of the way Facebook works, and of its top executives’ obsession with growth over safety.

As University of Virginia media studies professor and author Siva Vaidhyanathan has put it: “The problem with Facebook is Facebook.”

Maybe the prospect of being forced to pay for the damage they have done will, at long last, force Zuckerberg, Sheryl Sandberg and the rest to do something about it.

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