Tag Archives: Facebook

Swartz case leads Media Nation’s top 10 of 2013

Aaron Swartz speaking in 2012

Aaron Swartz speaking in 2012

Last January, not long after the young Internet genius Aaron Swartz committed suicide, civil-liberties lawyer Harvey Silverglate wrote powerfully about the abusive prosecutorial tactics that may have led to his death.

Swartz faced a lengthy federal prison sentence for downloading academic articles at MIT without authorization. Even though the publisher, JSTOR, declined to press charges, U.S. Attorney Carmen Ortiz brought a case agains Swartz under the Computer Fraud and Abuse Act. As Silverglate put it, the law is “a notoriously broad statute enacted by Congress seemingly to criminalize any use of a computer to do something that could be deemed bad.”

Silverglate’s article was republished in Media Nation with the permission of Massachusetts Lawyers Weekly, where it originally appeared. And it was far and away the most viewed article in Media Nation in 2013.

Today we present Media Nation’s top 10 posts for 2013, based on statistics compiled by WordPress.com. They represent a range of topics — from the vicissitudes of talk radio to a media conflict of interest, from Rolling Stone’s controversial cover image of accused Boston Marathon bomber Dzhokhar Tsarnaev to the sad, sudden death of The Boston Phoenix.

The top 10 is by no means representative of the year in media. Certainly the biggest story about journalism in 2013 involved the National Security Agency secrets revealed by Edward Snowden to The Guardian and The Washington Post — a story that did not make the cut at Media Nation.

Here, then, is our unrepresentative sample for the past 12 months.

1. Harvey Silverglate on the Aaron Swartz case (Jan. 24). Few people were more qualified to weigh in on U.S. Attorney Ortiz’s abusive tactics than Silverglate, my friend and occasional collaborator, who several years ago wrote “Three Felonies a Day,” a book on how the federal justice system has spun out of control. But Silverglate’s take wasn’t the only article about Swartz to generate interest in Media Nation. The aftermath of Swartz’s suicide also came in at No. 11 (“The Globe turns up the heat on Carmen Ortiz,” Jan. 11) and No. 13 (“Aaron Swartz, Carmen Ortiz and the meaning of justice,” Jan. 14). In a bit of poetic justice, a project Swartz was working on at the time of his death — software that allows whistleblowers to submit documents without being identified — was unveiled by The New Yorker just several months after his suicide.

2. The New Republic’s new owner crosses a line (Jan. 28). A little more than a year ago, the venerable New Republic was saved by Chris Hughes, a co-founder of Facebook who is using some of his fortune to restore the magazine to relevance and fiscal health. But he crossed an ethical line last January when he took part in an interview with President Obama, whose campaign he had worked on, and tossed a series of softball questions his way. At the time I wrote that Hughes was guilty of “no more than a minor misstep.” So how did it rise to No. 2? It turns out that a number of right-leaning websites picked up on it, bringing a considerable amount of traffic to Media Nation that I normally don’t receive.

3. Dailies go wild over sports controversies (Aug. 30). Four months after publishing this item, I find it hard to make heads or tails of what was going on. But essentially Globe-turned-Herald sportswriter Ron Borges contributed to a Rolling Stone article on the Aaron Hernandez murder case, which generated some tough criticism from both the Globe and the well-known blog Boston Sports Media Watch. That was followed almost immediately by a Globe article on the ratings collapse of sports radio station WEEI (AM 850), which brought yet more tough talk from, among others, ’EEI morning co-host Gerry Callahan, who also happens to write a column for the Herald. Yes, Boston is a small town.

4. Rolling Stone’s controversial cover (July 17). I thought it was brilliant. I still do. The accusion that Rolling Stone was trying to turn Dzhokhar Tsarnaev into some sort of pop-culture hero is absurd and offensive — and not borne out by the well-reported article that the cover was designed to illustrate.

5. Glenn Ordway walks the ratings plank (Feb. 14). Ordway built sports talker WEEI into a ratings monster only to see its numbers crater in the face of competition from the Sports Hub (WBZ-FM, 98.5). Ordway was by no means the problem with WEEI. But station management decided it could no longer afford his $500,000 contract, and so that was it for the Big O.

6. A big moment for The Boston Globe (Dec. 17). It was actually a big year for the Globe, from its riveting coverage of the marathon bombing and the standoff that led to the arrest of Dzhokhar Tsarnaev to the paper’s acquisition by Red Sox principal owner John Henry. But two days in mid-December were emblematic of the paper’s continuing excellence and relevance — a long, detailed exposé of the Tsarnaev family that revealed Dzhokhar, rather than his older brother, Tamerlan, may have been the driving force behind the bombing; an investigation into a case of alleged “medical child abuse” that pitted a Connecticut family against Children’s Hospital; and a nationally celebrated series of tweets by staff reporter Billy Baker about a Boston teenager from a poor family who had been admitted to Yale.

7. The Boston Phoenix reaches the end of the road (March 14). A stalwart of the alternative-weekly scene and my professional home from 1991 to 2005, the Phoenix was a voice of incalculable importance. But with even the legendary Village Voice struggling to survive, the alt-weekly moment may have passed. At the time of its death, the Phoenix had more than 100,000 readers — but little revenue, as advertising had dried up and both the print edition and the website were free. I scribbled a few preliminary thoughts in this post, and later wrote something more coherent for PBS MediaShift.

8. The return of Jim Braude and Margery Eagan (Feb. 6). Eagan and Braude’s morning show was the one bright spot on WTKK Radio, an otherwise run-of-the-mill right-wing talk station that had been taken off the air a month earlier. So it was good news indeed when the pair was hired to host “Boston Public Radio” from noon to 2 p.m. on public station WGBH (89.7 FM). (Note: (I am a paid contributor to WGBH-TV’s “Beat the Press,” where Eagan is a frequent panelist.)

9. Joe Scarborough grapples with history — and loses (Feb. 17). Asking cable blowhard Scarborough to write a review for The New York Times Book Review about the relationship between Dwight Eisenhower and Richard Nixon could have been a smart, counterintuitive move. But it only works if the writer in question is, you know, smart.

10. The bell tolls for WTKK Radio (Jan. 3). As I already mentioned, Jim Braude and Margery Eagan were able to walk away from the rubble of WTKK, which was shut down by corporate owner Greater Media and turned into an urban music station. Just a few years earlier the station had been a ratings success with trash-talking hosts like Jay Severin and Michael Graham. But tastes change — sometimes for the better.

Photo (cc) by Maria Jesus V and published under a Creative Commons license. Some rights reserved.

What are your thoughts on tweaking comments?

I’m thinking of making a tweak to commenting on Media Nation. Rather than requiring real names, first and last, as I have since 2010, I might shift to requiring online verification instead.

There’s a function I can turn on that would require people to sign in using their Facebook, Twitter, WordPress or Google Plus account before commenting. I would still screen comments before posting them. But no longer would I be tracking people down to remind them to use their full names — something that causes me to lose a fair number of comments.

Most of the commenting energy has shifted to Facebook anyway. (If you don’t follow the conversation when I post a Media Nation link on Facebook, you’re missing a lot. You can follow my public feed by clicking here.) But I feel like I need to give the on-site comments a jolt.

A word about Facebook: If you comment on Media Nation using your Facebook account, your comment will not appear anywhere on Facebook. It’s simply a log-in mechanism. Still, I have no doubt that Facebook tracks you for its own internal advertising purposes.

As for the alternatives, logging in with WordPress is probably the most benign. WordPress is part of a nonprofit organization and it’s not a social network, at least not in the sense that the other three are. You can sign up for an account without having to start a blog. If you’re comfortable posting comments in public, then you shouldn’t have any problem registering with WordPress.

Thoughts?

Correction: WordPress.com’s owner, Automattic, is in fact a for-profit company. See this comment.

The Eagle-Tribune joins the real-names brigade

The Eagle-Tribune of North Andover and its affiliated weeklies — The Andover Townsman, The Derry News and The Haverhill Gazette — have adopted a real-names policy for online comments. Editor Al White explains:

We tried hard to make our website’s comments feature a forum for the exchange of opinion and information.

We failed.

Sure, many commenters posted thoughtful remarks and adhered to the highest standards.

But far too many used the feature to spew vitriol, bigotry, obscenity, cheap shots and juvenile taunts, no matter how hard we worked to keep the conversation civil.

The Eagle-Tribune will let people register under their real names using either Facebook or Disqus.

White also raises an interesting issue — that news-site comments may have run their course, as much of the online conversation has shifted to Facebook, Twitter and other social media. “We have almost 8,000 Twitter followers, for example, 5,000 on our text alert service and more than 4,000 on Facebook,” he writes. “Those numbers are growing. I’d guess we have fewer than 100 ‘regulars’ commenting on Disqus, and that number appears to be shrinking.”

It’s a phenomenon I and many others have noticed. Comments on Media Nation posts have dropped off considerably in recent years. But when I link to a Media Nation post on Facebook, the responses roll in.

Some sites, like the New Haven Independent, have done a good job of integrating anonymous comments into the conversation. But a real-names policy can definitely be part of a well-tended comments garden. Good move on The Eagle-Tribune’s part.

Earlier: GateHouse papers ban anonymous comments (June 27).

GateHouse papers ban anonymous comments

Anonymous commenter reacts to new GateHouse policy

Anonymous commenter reacts to new GateHouse policy

Friday update: MetroWest Daily News columnist Julia Spitz offers her take.

Yet another major news organization is fighting back against the scourge of anonymous, hateful comments. GateHouse Media, a national chain that owns about 100 newspapers in Eastern Massachusetts, is now requiring readers to use their real names and log in via Facebook or LinkedIn. The new rules kick in today.

Here’s how the reason for the new policy was explained in the GateHouse-owned Patriot Ledger of Quincy earlier this week:

For some time, we’ve received complaints that the anonymous commenting system we’ve hosted on our online stories does little to enhance the conversation within our community. The criticism has been that some of the comments are hateful and sometimes, downright objectionable. We heard you and we agree.

Most of GateHouse’s Massachusetts papers are community weeklies, but there are also a few medium-size dailies — most prominently The Patriot Ledger, The Enterprise of Brockton, The MetroWest Daily News of Framingham and The Milford Daily News.

The new policy pertains to all of GateHouse’s properties, which include more than 300 daily and weekly papers, according to a tweet from Nicole Simmons, regional digital editor for GateHouse Media New England.

In discussing the new policy on Facebook this week, I’ve seen praise for the decision to banish anonymity and criticism for relying on third-party services such as Facebook and LinkedIn. My sense is that the new policy is a step in the right direction, and how well it works will depend on the willingness of local editors to engage with their audience.

In other words: better some places than others.

How offline relationships affect online debates

I had an interesting experience Friday debating politics with Jeff Jacoby and Howard Owens on Twitter. It was the usual: big versus small government, federal versus local, food stamps and the best way to help the poor, etc.

I thought we had a civil discussion, although it got a bit heated at times. Then others came in and were pretty disparaging of Jeff and Howard. And I realized what a difference it makes when you know someone in the real world, and how that changes the way you frame your online discussions. I know Jeff and Howard offline, and I also know they are as intelligent and well-read as I am, if not more so. Yes, I think they’re wrong on some issues, but I know they arrived at their positions honestly and that I’m not going to change their minds by shooting off 140-character rockets.

And it underscored the futility of getting into social-media battles with people you don’t know. It is a massive waste of time. Yes, talking politics with people we know is always a good idea. Listen and learn. Even if you don’t change your mind, you’ll understand more than you did before. And don’t bother fighting with strangers.

Speaking of online conversations … like many, I have found that discussions are often richer and more substantive on Facebook than anywhere else. So feel free to weigh in here.

TNR’s new owner crosses a line with Obama interview

magjump2-popupThe New York Times goes deep on The New Republic’s latest reinvention. I wrote a couple of pieces for the venerable magazine many years ago, and I wish it well. But I also wish Times reporter Christine Haughney had explored a conflict of interest in TNR’s relaunch: the participation of new owner Chris Hughes in a major interview with President Obama.

I don’t necessarily begrudge Hughes’ wanting to play a role on the editorial side of TNR. It’s now his magazine, and previous owner Marty Peretz was a legendary interferer — sometimes for better, usually for worse. TNR is a small place, and it’s unrealistic to expect the publisher to exercise the same sort of restraint as, say, the publisher of a major daily newspaper.

But Hughes, the 29-year-old co-founder of Facebook, is also the “former online campaign adviser” to the president, as Haughney puts it — and by all accounts the key person in building Obama’s 2008 online presence. In April 2009, Fast Company ran a long profile headlined “How Chris Hughes Helped Launch Facebook and the Barack Obama Campaign.”

The TNR interview with Obama was conducted jointly by Hughes and the magazine’s editor, Franklin Foer. So what kind of hard-hitting questions did Hughes ask? Here they are:

Can you tell us a little bit about how you’ve gone about intellectually preparing for your second term as president?

Have you looked back in history, particularly at the second terms of other presidents, for inspiration?

You spoke last summer about your election potentially breaking the fever of the Republicans. The hope being that, once you were reelected, they would seek to do more than just block your presidency. Do you feel that you’ve made headway on that?

You inspired a lot of people in your first presidential campaign, and with your books, by talking about a new kind of politics. And now, four years later, it’s a time in Washington that’s characterized by nastiness more often that not. How do you reconcile those two things four years in?

It seems as if you’re relying more on executive orders to get around these problems. You’ve done it for gun control, for immigration. Has your view on executive authority changed now that you’ve been president for four years?

The last question is about Syria. I wonder if you can speak about how you personally, morally, wrestle with the ongoing violence there.

A not-uninteresting group of questions. To be fair, I’ve included all of them so that you could see the meaty as well as the fawning. And Hughes and Foer elicit substantive answers from the president. Nevertheless, given Hughes’ background, I found myself asking if he might have been tougher if he were interviewing a president he hadn’t worked for.

This is no more than a minor misstep. The real challenge facing TNR is that it is trying to carve out a niche in a world that has utterly changed since it was — at least in the movie “Shattered Glass”“the in-flight magazine of Air Force One.” The Internet has made all but a tiny handful of political opinion magazines irrelevant.

Getting TNR back into the game will be a daunting task. Hughes just made it slightly more daunting. I hope he comes to realize that himself.

When bad reviews lead to worse comments

Negative reviews leading to death threats and rape threats? That’s what they’re claiming at the film site Rotten Tomatoes, where comments to reviews of the new Batman movie, “The Dark Knight Rises,” have been turned off, according to the Los Angeles Times.

The hateful rants show how difficult it can be to keep online conversations on track. I’m not a movie buff, and I rarely visit Rotten Tomatoes, so I don’t have an opinion regarding the way comments are monitored there. But editor-in-chief Matt Atchity told the Times that he had seven people moderating “Dark Knight” comments before he finally pulled the plug. Click here for Atchity’s message to readers.

Atchity also said his next step may be to integrate the commenting system with Facebook, which is probably a good idea. A lot of news sites have found that Facebook comments tend to be more civil, which no doubt is related to the mindset people are in — they’re checking in with their friends, they’re sharing pictures of their cats. And, of course, they are usually using their real names, complete with pictures of themselves.

Earlier this year, the New Haven Independent, a nonprofit news site widely admired for the way it uses comments to enhance its coverage, ran into a crisis that led it to shut down commenting for two weeks. When it reopened, it was with new, stricter policies. (See this and this.)

Engaging in a conversation with your users is necessary and useful. If they don’t feel like they’re part of your site, they’ll go somewhere else. But doing it right is not easy.

How news execs can avoid the online ad meltdown

Writing in Technology Review, the noted media critic Michael Wolff says Facebook is doomed — and is going to take the Web down with it. The reason: online advertising, ubiquitous and not particularly lucrative, is in a death spiral.

In my latest for the Nieman Journalism Lab, I take a look at Wolff’s analysis, and suggest some ways that news organizations can avoid the meltdown.

And thank you to Harvey Silverglate for pointing me to Wolff’s provocative essay.

Rory O’Connor to read from his new book

Backscratching Day festivities continue with my interview at thephoenix.com with old friend Rory O’Connor. The occasion is O’Connor’s excellent new book, “Friends, Followers and the Future: How Social Media are Changing Politics, Threatening Big Brands and Killing Traditional Media,” published by City Lights.

O’Connor will appear on Tuesday, May 22, at 7 p.m. at the Brookline Booksmith to talk about his book and sign. His book grew out of a semester he spent a few years ago at Harvard’s Joan Shorenstein Center after stepping down as editorial director of NewsTrust. The idea behind NewsTrust was that an online community could identify and evaluate journalism with respect to sourcing, fairness and the like. Unfortunately, O’Connor discovered that too many of the people who joined NewsTrust were pushing a political agenda.

Among the more provocative ideas that O’Connor discusses in “Friends, Followers and the Future” is that Facebook is actually a fairly effective platform for sharing diverse sources of information, since members tend to cultivate a lot of “weak ties” with acquaintances whose political views and life experiences may be quite different from their own.

The larger issue, in O’Connor’s view, is trust. We no longer fully trust legacy media, whether it’s the New York Times or Fox News. Facebook, Google and other online services present their own trust issues. “But I’m optimistic,” he concludes, “that ultimately the ongoing digital information revolution will help us not only to trust, but also to verify.”

Extreme social sharing and the rising cost of free

Does your Flashlight know what you're doing?

Given that my life is too dull to be of much interest to anyone, I generally go along with the ever-increasing demands from the digital tools that I use to reveal my location or connect with Facebook. I don’t like it, but I don’t care enough to take a stand. (Yes, I’m well aware that that’s the road to hell.)

But three recent experiences have me wondering. I’ll take them in increasing order of ridiculousness.

I’ll start with Spotify, the free music service (premium versions are also available) that requires you to log in using your Facebook account, after which all of your Facebook friends can see what you’re listening to.

I had been using Rdio at the recommendation of Josh Stearns and found it was a little less bewildering than Spotify. Even better, there was no Facebook connection. But after I used up my free-music quota for the month, I switched over to Spotify, and joined the stream. I suppose a 55-year-old shouldn’t worry about whether his musical choices strike others as sufficiently cool, but I do.

Now, I don’t think Spotify’s social-networking policy is particularly outrageous, because it is offering an expensive service for free. So I have no real complaints. But I’m not crazy about having to do my listening in public. And if I get a sudden urge to listen to Barry Manilow (I’m kidding! Really!), I’ll be sure to do it on Rdio.

Considerably farther down the food chain, yesterday I wanted to download a PDF of a legal decision from a site that uses Scribd. With PDFs, you can usually just click and download. But with a Scribd-ified PDF, I had to register, either by creating a new account (ugh) or logging in with Facebook. Hmmm … I did as I was told and got my download.

In paging back through my Facebook status updates, I see no evidence of anything saying “Dan downloaded a document from Scribd!” But still.

Finally — and the mind still reels at this — I recently received a notification that there was an update available for Flashlight, an app that turns your iPhone into, yes, a flashlight. What, I wondered, could be new and improved about Flashlight? A brighter light? A setting that shines a Batman logo on the sides of vacant buildings?

I installed the new app, started it up — and was asked whether I wanted to provide my location information. Seriously. Well, that was easy. No. But is someone sitting in a room somewhere with a giant Google map, checking to see who’s looking for their car keys?

My prediction: Social sharing is here to stay, but not at this level. Businesses are going to discover that there’s no social-media pot of gold at the end of every rainbow. And as I said, though I’m not particularly obsessed with protecting my privacy, I think all of us should be concerned about living increasingly large chunks of our life in public.