[slideshare id=26714120&doc=buildingthenewscommunity-130930180149-phpapp02]
News site comments can be toxic. Yet, properly managed, they can be a tool for building media literacy, civic engagement and, ultimately, a news organization’s audience.
The following presentation incorporates some lessons I’ve learned over the years, many of them from researching my book about online community journalism, “The Wired City.”
I delivered a lecture based on this presentation earlier today in Professor Steve Burgard’s Journalism Ethics and Issues class at Northeastern.
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Laurence Kranich
I noticed an anonymous comment in the print edition of the Globe on Saturday. They attributed it to Tony91, posted on boston.com. It’s the first time I’ve seen a screen name instead of a real name in the Letters section of the print edition. A step in the wrong direction, I thought.
Bob Sassone
I’ve been thinking (or rethinking) about comments and wrote this a couple of months ago. How to fix comment sections (if we even need them at all….):
http://sassone.wordpress.com/2013/08/26/if-were-going-to-have-comment-sections-heres-how-to-do-it/